Complaint > South-West Roads: Western Europe-Western China International Transit Corridor (CAREC-1b & 6b) - 1st request

Management Response: 66-Management Response Annexes (English)

...financial, and material provision of the Body’s activity under this Agreement for its member in the Advisory body;  Implementation of the Action Plan on Project Management and Anti-corruption  Resolution of other issues identified by the Advisory body. 2.6 The Parties shall approve all decrees regulating the Advisory body’s activity, in particular concerning the following:  Parties’ authorities;  Advisory body’s Action Plan...

Complaint > India Infrastructure Fund-01/Dhenkanal District

Filing: Letter of Complaint from Odisha Chas Parivesh Surekhsa Parishad and the Delhi Forum, April 15, 2011

April 15, 2011 Vice President Meg Taylor Compliance Advisor/Ombudsman International Finance Corporation 2121 Pennsylvania Ave NW Washington DC 20433 USA Fax: +1 202 522-7400 Email: cao-compliance@ifc.org Dear Vice President Taylor, We, the Odisha Chas Parivesh Surekhsa Parishad and the Delhi Forum would like to bring to your attention our complaint over the serious concerns associated with the IFC’s lending through financial intermediaries (FIs) in India. Odisha Chas Parivesh Surekhsa Parishad (...

Complaint > Community Empowerment for Rural Development Project

Dispute Resolution: SPF's Final Report (English)

...Financial and Economic Institutions, Component C – Improving Rural Infrastructure, and Component D – Management & Monitoring. In 2002 project implementation, the communities of several of the CERD Project target villages in South Kalimantan felt that the CERD Project had violated project design, principles and approach (desain, prinsip dan pendekatan proyek), with implications for these communities. Efforts to resolve this problem were made between March 2003 and December 2004, beginning a...

Complaint > PT Weda Bay Nickel-01/Weda Bay

Filing: Keluhan (Indonesia), 2 Juli, 2010

...financially feasible alternatives to the source of impacts” and documentation of the selection rationale; that the assessment will identify vulnerable groups; that “the client will establish and manage a program of mitigation and performance improvement measures and actions that address the identified social and environmental risks and impacts;” that community engagement will be “free of external manipulation, interference, or coercion, and intimidation, and conducted on the basis of timely...

Complaint > CAREC Transport Corridor I Investment Program

Dispute Resolution: Review and Assessment Report (RAR) (English)

...financial institutions). 6 C. Identification of Issues 22. Depending on the stakeholders' perception and situation, they mentioned different sets of concerns — some related to concrete physical expectations and changes, others to a broader view of the project or the context within which it operates. This section summarizes the views expressed by the various stakeholders and organizes them around a manageable set of the...

Complaint > Dinant-02/Rio Aguan

Appraisal: English

...financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisions. In many cases, however, in assessing the performance of the project and IFC’s/MIGA’s implementation of measures to meet the relevant requirements, it will be necessary for CAO to review the actions of the client and ve...

Complaint > Dinant-03/Aguan Valley

Appraisal: English

...financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisions. In many cases, however, in assessing the performance of the project and IFC’s/MIGA’s implementation of measures to meet the relevant requirements, it will be necessary for CAO to review the actions of the client and ve...

Complaint > None

Policy Document: 2021 CAO Policy

...Financial intermediary. Harm: Any material adverse environmental and social effect on people or the environment resulting directly or indirectly from a Project or Sub-Project. Harm may be actual or reasonably likely to occur in the future. IAM: An independent accountability mechanism. For the purpose of this Policy, IAM refers to an independent accountability mechanism that is a member of the IAM Network. IAM Network: A network of independent citizen‐driven complaint and response mechanism...

Complaint > Proposed Kosovo Power Project and Second Additional Financing Energy Sector Clean-up and Land Reclamation Project

Filing: 103-Request for Inspection

...financial intermediary and human rights standards in the proposed involuntary resettlement. The Kosovo Civil Society Consortium for Sustainable Development (KOSID) asked me to determine whether the steps being taken by the Government and international donors are aligned with international involuntary resettlement standards and to determine the likely 3 The IFC, MIGA, and EBRD arc likely collateral financial syndicators. The project may be phased as two 300 m...

Complaint > Integrated Coastal Zone Management and Clean-Up Project, First Request

Management Response: 47-Management Response (English)

...Financial Intermediary GIS Geographic Information System GoA Government of Albania ICZM Integrated Coastal Zone Management ICZMCP Integrated Coastal Zone Management and Clean-up Project IDA International Development Association IPN Inspection Panel ISDS Integrated Safeguards Data Sheet KRRTRSH Territorial Planning Council of the Republic of Albania METAP Mediterranean Technical Assistance Program MoAF Ministry of Agriculture and Food MoTAT Ministry of Territorial Ad...

Complaint > Amaggi Expansion-01/IFC Executive Vice President Request

Compliance Report: English

...financial intermediary client’s on-lending activities10. Amaggi’s Environmental Management System includes 13 management programs, dealing with aspects such as: the legal and regulatory framework; worker health and safety; occupational health; and environmental evaluation. One of these management programs specified requirements for the environmental orientation of pre-financed suppliers. This addressed aspects such as: conducting technical inspections of pre-financed suppliers; training of ...

Complaint > Alcazar Energy-01/Jordan

Compliance Review: COMPLIANCE APPRAISAL: SUMMARY OF RESULTS

...Financial Intermediary FPIC Free, Prior and Informed Consultation IFC International Finance Corporation MIGA Multilateral Investment Guarantee Agency PS Performance Standards (IFC) SII Summary of Investment Information Compliance Appraisal Report – Alcazar Energy, Jordan 6 I. Overview of the Compliance Appraisal Process As noted above, following transitional arrangements agreed as part of the CAO Policy process in 2021, 4 this compliance appraisal report was prepared following CAO’s 2...

Complaint > India Infrastructure Fund-01/Dhenkanal District

Monitoring: English

...financial closure in May 2009, raising a total of US$953m (debt and equity).5 Phase one of the Kamalanga project, comprising three 350MW generation units, is 1 The CAO investigation, IFC’s Official Response to the investigation, and related materials are available on the CAO website. See https://goo.gl/yXYAvW. 2 Livemint, April 27, 2009. India Infrastructure Fund invests $50m in two toll road projects. Available at https://goo.gl/6Vv3BR. 3 The Fund describes projects the Fund invests in a...

Complaint > Sakhalin 2

Eligibility: Eligibility Assessment Report

...intermediary in such negotiations. Steps Taken to Conduct an Eligibility Assessment 5. Upon registration of the Complaint, the Chief Compliance Officer appointed Mr. Owen McIntyre, who is one of the EBRD’s independent IRM experts, as the Eligibility Assessment Expert on 28 July 2005. Mr. McIntyre, together with the Bank’s Chief Compliance Officer, Enery Quinones, are the IRM Eligibility Assessors. Between 3 and 4 August 2005, the Eligibility Assessment Expert conducted a number of meeting...

Complaint > Quellaveco Mining-01/Moquegua

Compliance Report: English

...Financial Intermediary (FI) – may include financing a variety of subprojects that may result in environmental impacts, thus requiring environmental review by the financial intermediary, in 17 accordance with this IFC procedure. While the definition of each category has been developed with new iterations of IFC’s environmental and social policy, the core categories have not changed significantly since they were first defined (see A...

Complaint > Yanacocha-02/Cajamarca

Eligibility: Report of the Independent Evaluation of the Mesa de dialogo y consenso CAO-Cajamarca,May 2005

...financial and technical support of the CAO. Within this framework, the Team: a) assessed the structure, organization, and operational behavior of the Mesa, including the conduct of its Board of Directors and General Assemblies b) reviewed the performance of the Mesa in light of its stated mission and strategies and the specific objectives contained in its annual work programs, with particular emphasis on the objectives of preventing an...

Complaint > None

Policy Document: Complaints Mechanism Procedures

...financial intermediaries), the Standard procedure may be applied. 4.4 The deadline for reply under the Simplified procedure is reduced to 25 working days from the communication of admissibility. The circulation of the draft reply will only take place at EIB Group services level. 5. Rules of Conduct for EIB Group Complaints Mechanism Division (EIB-CM) members (For members of staff working for, or supervising, the EIB-CM, in line with the EIB Group Complaints Mechanism Policy and the Proced...

Complaint > None

Policy Document: 2013 CAO Operational Guidelines (OG)

...financial intermediary, a client or subclient of an IFC client. The term may also refer more broadly to the party that is most appropriate to address the issues raised in the complaint, including the entity that is implementing/has implemented the project in question. Client (MIGA) The Project Enterprise or the Guarantee Holder as defined in MIGA’s Contract of Guarantee, or any other entity responsible for conducting the Investment Project or borrowing the Guaranteed Loan under the MIGA Lo...

Complaint > Nedbank Tier II-01/Kintinian

Filing: Letter of complaint to CAO with annexes - Nedbank-01 - April 2017

...FINANCIAL LINKS BETWEEN IFC AND THE SIGUIRI MINE 6. There is limited transparency of IFC's financial intermediary portfolio. IFC publicly releases very little information about its financial intermediary transactions, and what it does publish on its website is not always accurate and reliable. In relation to its investments in commercial banks, IFC does not publish any information on its sub- clients. As a result, it is extremely challenging for project affected people to find out whether ...

Complaint > Transport Sector Development Project - Additional Financing

Other: GBV Task Force Recommendations

...intermediary to register incidents in the GRM or to serve as the clearing house for all SEA-related complaints may help protect the identity of complainants overall. If acting as a clearing house, this intermediary actor should be linked to the project GRM to enable registration of information on the number and type of com- plaints within the GRM system without revealing the identity of the complainant. Ultimately, however, if the survivor chooses to seek redress, t...