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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > PT Weda Bay Nickel-01/Weda Bay

    Appraisal: CAO Appraisal for Audit of MIGA: Case of MIGAs Guarantee Linked to the Engineering and Feasibility Phase of Developing the PT Weda Bay Nickel Project, October 3, 2011

    ...President of the World Bank Group, the senior management of IFC or MIGA, or at the discretion of the CAO Vice President. A CAO compliance appraisal is a preliminary investigation to determine whether the CAO should proceed to a compliance audit of IFC/MIGA. Through CAO compliance appraisals, the CAO ensures that compliance audits of IFC/MIGA are initiated only for those cases that may raise substantial concerns regarding social or environmental outcomes. A compliance audit is concerned wit...

    IFC Compliance Advisor/Ombudsman - Indonesia - 2011
  2. Complaint > AES PNG-01/Roku Village

    Appraisal: CAO Compliance Appraisal Report AES-PNG- April_27_2015

    ...vice president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy pr...

    IFC Compliance Advisor/Ombudsman - Papua New Guinea - 2015
  3. Complaint > PNG SEZ-01/Madang Province

    Appraisal: CAO Appraisal Report: IFC Advisory Services to Government of Papua New Guinea (Special Economic Zones), August 29, 2014

    ...Vice President, IFC/MIGA management, or the President of the World Bank Group. The focus of CAO compliance is on IFC and MIGA, not their client. This applies to all IFC’s business activities including the real sector, financial markets, and advisory services. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its/their business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy ...

    IFC Compliance Advisor/Ombudsman - Papua New Guinea - 2014
  4. Complaint > Lydian Intl3-02/Gndevaz

    Appraisal: English

    ...vice president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy pr...

    IFC Compliance Advisor/Ombudsman - Armenia - 2015
  5. Complaint > Bank Alfalah-01/Saddar Karachi

    Appraisal: CAO Compliance Appraisal Report, Bank Alfalah - November 20, 2015

    ...vice president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy pr...

    IFC Compliance Advisor/Ombudsman - Pakistan - 2015
  6. Complaint > Pando Montelirio-01/Chiriqui

    Appraisal: English

    ...President of the World Bank Group, the senior management of IFC or MIGA, or at the discretion of the CAO Vice President. A CAO compliance appraisal is a preliminary investigation to determine whether the CAO should proceed to a compliance audit of IFC/MIGA. Through CAO compliance appraisals, the CAO ensures that compliance audits of IFC/MIGA are initiated only for those cases that may raise substantial concerns regarding social or environmental outcomes. A compliance audit is concerned wit...

    IFC Compliance Advisor/Ombudsman - Panama - 2012
  7. Complaint > Agrokasa-01/Ica

    Appraisal: Appraisal Report: Case of IFC Involvement with Agrokasa/Corporacion Drokasa, June 22, 2010

    ...President of the World Bank Group, the senior management of IIFC FC or MIGA, or at the discretion of the CAO Vice President. A CAO Compliance appraisal is a preliminary investigation to determine whether the CAO should proceed to a compliance audit of IFC or MIGA. Through CAO Compliance appraisals, the CAO ensures that compliance audits of IFC or MIGA are initiated only for those cases with substantial concerns oncerns regarding social or environmental outcomes. A compliance audit ...

    IFC Compliance Advisor/Ombudsman - Peru - 2010
  8. Complaint > Wilmar Group-01/West Kalimantan

    Appraisal: CAO Appraisal Report II "Group 2 Issues" for Audit of IFC, March 2009

    ...President of the World Bank Group, the senior management of IFC or MIGA, or at the discretion of the CAO Vice President. A CAO Compliance appraisal is a preliminary investigation to determine whether the CAO should proceed to a compliance audit of IFC or MIGA. Through CAO Compliance appraisals, the CAO ensures that compliance audits of IFC or MIGA are initiated only for those cases with substantial concerns regarding social or environmental outcomes. A compliance audit is concerned with a...

    IFC Compliance Advisor/Ombudsman - Indonesia
  9. Complaint > Bujagali Energy-07/Bujagali

    Compliance Review: English

    Int mation I I Fe I Fi ance Corporation WORU>BAHKGROUP Creating Markets, Creating Opportunities January 9, 2018 Mr. Osvaldo L. Gratacos Compliance Advisor Ombudsman International Finance Corporation 2121 Pennsylvania Avenue, N.W. Washington DC 20433 IFC Management's Response to the CAO Inv...

    IFC Compliance Advisor/Ombudsman - Uganda
  10. Complaint > Wilmar Group-03/Jambi

    Management Response: IFC's Response to CAO Compliance Investigation Report, Wilmar-03

    ...Vice President and General Counsel Corporate Risk & Sustainability

    IFC Compliance Advisor/Ombudsman - Indonesia
  11. Complaint > Ingenio Montelimar-01/Montelimar Environs

    Agreement: Final Agreement with Annexes - Montelimar 01 - October 2019 - English

    ...vice to Managua for their medical appointments and hemodialysis services, as well as support with food allowances and in some cases, transportation vouchers to leave their communities to get to the bus stop for transportation to Managua. 4.2.3 The Manantial de Agua Viva Multiple Service Garment Cooperative, R.L. (COSEMUNAV, R.L. – Cooperativa Textil de Servicios Múltiples Manantial de Agua Viva, R.L.) was created, made up of one hundred and seventy two members...

    IFC Compliance Advisor/Ombudsman - Nicaragua
  12. Complaint > India Infrastructure Fund-01/Dhenkanal District

    Filing: Letter of Complaint from Odisha Chas Parivesh Surekhsa Parishad and the Delhi Forum, April 15, 2011

    ...Vice President Meg Taylor Compliance Advisor/Ombudsman International Finance Corporation 2121 Pennsylvania Ave NW Washington DC 20433 USA Fax: +1 202 522-7400 Email: cao-compliance@ifc.org Dear Vice President Taylor, We, the Odisha Chas Parivesh Surekhsa Parishad and the Delhi Forum would like to bring to your attention our complaint over the serious concerns associated with the IFC’s lending through financial intermediaries (FIs) in India. Odisha Chas Parivesh Surekhsa Parishad (Odisha Agricult...

    IFC Compliance Advisor/Ombudsman - India - 2011
  13. Complaint > Agrokasa-01/Ica

    Closing Report: Agrokasa Ombudsman Conclusion Report, April 2011

    ...Vice President agreed to conclude the (large and small exporters, Ombudsman process with a time-limited municipalities, population in general). intervention to catalyse establishment of a Transparency water dialogue, and to pursue a CAO 9 Exchange of information among the compliance appraisal of IFC’s due diligence water users associations about the ...

    IFC Compliance Advisor/Ombudsman - Peru - 2011
  14. Complaint > Lukoil Overseas-02/Berezovka

    Eligibility: Russian

    ...Vice President, Operations and Activng Executive Vice President John Butler, IFC, Karachaganak Project Officer Lubomir Varbanov, IFC, Senior Investment Specialist Issak Sekeev, Outreach, КРО Paulo Campelli, General Director, KPO Cameron Crawford, Operations Director, KPO Jack Hinton, KIO (КРO) 10 7. Для решения проблем жители Березовки поддерживали контакт со следующими лицами в САО: ...

    IFC Compliance Advisor/Ombudsman - Kazakhstan
  15. Complaint > AD Hydro Power Limited-01/Himachal Pradesh

    Eligibility: English

    ...President and Vice President) 7/23 Panchayat Membership at-large (4 of 7 members) 7/23 Road construction site tour and discussion of impacts with villagers 7/23 Mr. Ashok Joshi, Bilhwara Company - meeting #3 7/24 Mr. Chamel Singh, Kullu Deputy Commissioner The CAO team sought to 1) listen to understand the current situation; 2) ensure that all community members have a shared understanding of why the CAO was visiting the project; and 3) clarify how CAO could assist the community with ...

    IFC Compliance Advisor/Ombudsman - India - 2006
  16. Complaint > Lonmin-02/Marikana

    Appraisal: Compliance Appraisal Report- Lonmin-02 - December 2017

    ...vice president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisio...

    IFC Compliance Advisor/Ombudsman - South Africa - 2017
  17. Complaint > Alto Maipo-01/Cajon del Maipo

    Appraisal: English

    ...vice president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisio...

    IFC Compliance Advisor/Ombudsman - Chile - 2018
  18. Complaint > Reventazon HPP-01

    Management Response: English

    ...vices. Stephanie von Friedeburg Vice President and Chief Operating Officer 6 Disadvantaged or vulnerable status may stem from, inter alia, factors such as "poverty or economic disadvantage, and dependence on unique natural resources." PS I, footnote I 8. 7 PS I, paragraph I 2. ...

    IFC Compliance Advisor/Ombudsman - Costa Rica
  19. Complaint > Reventazon HPP-02

    Compliance Review: English

    ...vices. Stephanie von Friedeburg Vice President and Chief Operating Officer 6 Disadvantaged or vulnerable status may stem from, inter alia, factors such as "poverty or economic disadvantage, and dependence on unique natural resources." PS I, footnote I 8. 7 PS I, paragraph I 2. ...

    IFC Compliance Advisor/Ombudsman - Costa Rica
  20. Complaint > Togo LCT-01/Lome

    Management Response: English

    ...Vice Presid t and General nsel Corporate Risk & Sustainability 2 Annex 1 Findings of IFC's Independent Technical Review To gain an independent third party perspective on the complaint and the project's potential impact on coastal erosion, IFC commissioned, in July 2016, its own technical report, prepared by an internationally-recognized consultancy with ...

    IFC Compliance Advisor/Ombudsman - Togo