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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Agrokasa-01/Ica

    Closing Report: Agrokasa Ombudsman Conclusion Report, April 2011

    ...Vice President agreed to conclude the (large and small exporters, Ombudsman process with a time-limited municipalities, population in general). intervention to catalyse establishment of a Transparency water dialogue, and to pursue a CAO 9 Exchange of information among the compliance appraisal of IFC’s due diligence water users associations about the in re...

    IFC Compliance Advisor/Ombudsman - Peru - 2011
  2. Complaint > Lukoil Overseas-02/Berezovka

    Eligibility: Russian

    ...Vice President, Operations and Activng Executive Vice President John Butler, IFC, Karachaganak Project Officer Lubomir Varbanov, IFC, Senior Investment Specialist Issak Sekeev, Outreach, КРО Paulo Campelli, General Director, KPO Cameron Crawford, Operations Director, KPO Jack Hinton, KIO (КРO) 10 7. Для решения проблем жители Березовки поддерживали контакт со следующими лицами в САО: Meg Taylor, ...

    IFC Compliance Advisor/Ombudsman - Kazakhstan
  3. Complaint > PT Weda Bay Nickel-01/Weda Bay

    Appraisal: CAO Appraisal for Audit of MIGA: Case of MIGAs Guarantee Linked to the Engineering and Feasibility Phase of Developing the PT Weda Bay Nickel Project, October 3, 2011

    ...President of the World Bank Group, the senior management of IFC or MIGA, or at the discretion of the CAO Vice President. A CAO compliance appraisal is a preliminary investigation to determine whether the CAO should proceed to a compliance audit of IFC/MIGA. Through CAO compliance appraisals, the CAO ensures that compliance audits of IFC/MIGA are initiated only for those cases that may raise substantial concerns regarding social or environmental outcomes. A compliance audit is concerned with asse...

    IFC Compliance Advisor/Ombudsman - Indonesia - 2011
  4. Complaint > AES PNG-01/Roku Village

    Appraisal: CAO Compliance Appraisal Report AES-PNG- April_27_2015

    ...vice president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisio...

    IFC Compliance Advisor/Ombudsman - Papua New Guinea - 2015
  5. Complaint > PNG SEZ-01/Madang Province

    Appraisal: CAO Appraisal Report: IFC Advisory Services to Government of Papua New Guinea (Special Economic Zones), August 29, 2014

    ...Vice President, IFC/MIGA management, or the President of the World Bank Group. The focus of CAO compliance is on IFC and MIGA, not their client. This applies to all IFC’s business activities including the real sector, financial markets, and advisory services. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its/their business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provis...

    IFC Compliance Advisor/Ombudsman - Papua New Guinea - 2014
  6. Complaint > Lukoil Overseas-03/Berezovka

    Appraisal: Appraisal Report: Case of Green Salvation/ Residents in the Village of Berezovka III, Karachaganak Project, Kazakhstan, October 16, 2009

    ...Vice President has the discretion to request the compliance arm of CAO, CAO Compliance, to appraise the concerns raised in the complaint for a compliance audit of IFC or MIGA. Alternatively, a compliance audit can be initiated by request from the President of the World Bank Group or the senior management of IFC or MIGA. A CAO Compliance appraisal is a preliminary investigation to determine whether the CAO should proceed to a compliance audit of IFC or MIGA. Through CAO Compliance appraisals, the...

    IFC Compliance Advisor/Ombudsman - Kazakhstan
  7. Complaint > Hidromaule-01/San Clemente

    Appraisal: CAO Compliance Appraisal Report Hidromaule - June 25, 2015 - English

    ...vice president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisio...

    IFC Compliance Advisor/Ombudsman - Chile - 2015
  8. Complaint > Pronaca Expansion-01/Santo Domingo de los Tsachilas

    Appraisal: English

    ...President of the World Bank Group, the senior management of IFC I or MIGA, or at the discretion of the CAO Vice President. A CAO compliance appraisal is a preliminary investigation to determine whether the CAO should proceed to a compliance audit of IFC/MIGA. Through CAO compliance ompliance appraisals, the CAO ensures that compliance ompliance audits of IFC/MIGA are initiated only for those cases that may raise substantial concerns regarding social or environmental...

    IFC Compliance Advisor/Ombudsman - Ecuador - 2011
  9. Complaint > Bank Alfalah-01/Saddar Karachi

    Appraisal: CAO Compliance Appraisal Report, Bank Alfalah - November 20, 2015

    ...vice president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisio...

    IFC Compliance Advisor/Ombudsman - Pakistan - 2015
  10. Complaint > Agrokasa-01/Ica

    Appraisal: Appraisal Report: Case of IFC Involvement with Agrokasa/Corporacion Drokasa, June 22, 2010

    ...President of the World Bank Group, the senior management of IIFC FC or MIGA, or at the discretion of the CAO Vice President. A CAO Compliance appraisal is a preliminary investigation to determine whether the CAO should proceed to a compliance audit of IFC or MIGA. Through CAO Compliance appraisals, the CAO ensures that compliance audits of IFC or MIGA are initiated only for those cases with substantial concerns oncerns regarding social or environmental outcomes. A compliance audit is conce...

    IFC Compliance Advisor/Ombudsman - Peru - 2010
  11. Complaint > Lydian Intl3-02/Gndevaz

    Appraisal: English

    ...vice president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisio...

    IFC Compliance Advisor/Ombudsman - Armenia - 2015
  12. Complaint > Pando Montelirio-01/Chiriqui

    Appraisal: English

    ...President of the World Bank Group, the senior management of IFC or MIGA, or at the discretion of the CAO Vice President. A CAO compliance appraisal is a preliminary investigation to determine whether the CAO should proceed to a compliance audit of IFC/MIGA. Through CAO compliance appraisals, the CAO ensures that compliance audits of IFC/MIGA are initiated only for those cases that may raise substantial concerns regarding social or environmental outcomes. A compliance audit is concerned with asse...

    IFC Compliance Advisor/Ombudsman - Panama - 2012
  13. Complaint > Wilmar Group-01/West Kalimantan

    Appraisal: CAO Appraisal Report II "Group 2 Issues" for Audit of IFC, March 2009

    ...President of the World Bank Group, the senior management of IFC or MIGA, or at the discretion of the CAO Vice President. A CAO Compliance appraisal is a preliminary investigation to determine whether the CAO should proceed to a compliance audit of IFC or MIGA. Through CAO Compliance appraisals, the CAO ensures that compliance audits of IFC or MIGA are initiated only for those cases with substantial concerns regarding social or environmental outcomes. A compliance audit is concerned with assessin...

    IFC Compliance Advisor/Ombudsman - Indonesia
  14. Complaint > Wilmar Group-03/Jambi

    Management Response: IFC's Response to CAO Compliance Investigation Report, Wilmar-03

    ...Vice President and General Counsel Corporate Risk & Sustainability

    IFC Compliance Advisor/Ombudsman - Indonesia
  15. Complaint > AD Hydro Power Limited-01/Himachal Pradesh

    Eligibility: English

    ...President and Vice President) 7/23 Panchayat Membership at-large (4 of 7 members) 7/23 Road construction site tour and discussion of impacts with villagers 7/23 Mr. Ashok Joshi, Bilhwara Company - meeting #3 7/24 Mr. Chamel Singh, Kullu Deputy Commissioner The CAO team sought to 1) listen to understand the current situation; 2) ensure that all community members have a shared understanding of why the CAO was visiting the project; and 3) clarify how CAO could assist the community with ...

    IFC Compliance Advisor/Ombudsman - India - 2006
  16. Complaint > Lonmin-02/Marikana

    Appraisal: Compliance Appraisal Report- Lonmin-02 - December 2017

    ...vice president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisio...

    IFC Compliance Advisor/Ombudsman - South Africa - 2017
  17. Complaint > Alto Maipo-01/Cajon del Maipo

    Appraisal: English

    ...vice president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisio...

    IFC Compliance Advisor/Ombudsman - Chile - 2018
  18. Complaint > Reventazon HPP-01

    Management Response: English

    ...vices. Stephanie von Friedeburg Vice President and Chief Operating Officer 6 Disadvantaged or vulnerable status may stem from, inter alia, factors such as "poverty or economic disadvantage, and dependence on unique natural resources." PS I, footnote I 8. 7 PS I, paragraph I 2. ...

    IFC Compliance Advisor/Ombudsman - Costa Rica
  19. Complaint > Reventazon HPP-02

    Compliance Review: English

    ...vices. Stephanie von Friedeburg Vice President and Chief Operating Officer 6 Disadvantaged or vulnerable status may stem from, inter alia, factors such as "poverty or economic disadvantage, and dependence on unique natural resources." PS I, footnote I 8. 7 PS I, paragraph I 2. ...

    IFC Compliance Advisor/Ombudsman - Costa Rica
  20. Complaint > Togo LCT-01/Lome

    Management Response: English

    ...Vice Presid t and General nsel Corporate Risk & Sustainability 2 Annex 1 Findings of IFC's Independent Technical Review To gain an independent third party perspective on the complaint and the project's potential impact on coastal erosion, IFC commissioned, in July 2016, its own technical report, prepared by an internationally-recognized consultancy with direct kn...

    IFC Compliance Advisor/Ombudsman - Togo