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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Bidco Bev. & Det.-01/Thika

    Management Response: IFC Response to CAO Investigation Report - Bidco 01 & 04 - December 2018 - English

    ...Vice President and General Counsel Vice President and Chief Operating Officer 1 The information in this letter and its enclosures is provided solely in the context of the CAO process, which is a mechanism internal to IFC. Because the CAO is not a court or legal enforcement mechanism, neither this information nor the information to which it responds constitutes evidence or gives rise to any legal claims against IFC. Nothing contained herein nor in CAO's repo...

    IFC Compliance Advisor/Ombudsman - Kenya
  2. Complaint > Bidco-04/Thika

    Management Response: IFC Response to CAO Investigation Report - Bidco 01 & 04 - December 2018 - English PDF

    ...Vice President and General Counsel Vice President and Chief Operating Officer 1 The information in this letter and its enclosures is provided solely in the context of the CAO process, which is a mechanism internal to IFC. Because the CAO is not a court or legal enforcement mechanism, neither this information nor the information to which it responds constitutes evidence or gives rise to any legal claims against IFC. Nothing contained herein nor in CAO's repo...

    IFC Compliance Advisor/Ombudsman - Kenya
  3. Complaint > Bujagali Energy-04/Bujagali

    Management Response: English

    ...Vice President and General Counsel Vice President for New Business 2 Annex: IFC Tabulated Management Response: Bujagali 04-06 CAO Finding IFC Response IFC Actions Taken or Proposed 1. IFC did not possess or have access to labor Staff assigned to this project were amongst Since the launch of the IFC P...

    IFC Compliance Advisor/Ombudsman - Uganda
  4. Complaint > Dinant-02/Rio Aguan

    Appraisal: English

    ...vice president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy pr...

    IFC Compliance Advisor/Ombudsman - Honduras - 2017
  5. Complaint > Dinant-03/Aguan Valley

    Appraisal: English

    ...vice president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy pr...

    IFC Compliance Advisor/Ombudsman - Honduras - 2017
  6. Complaint > Alex Dev Ltd-02/Beni Suef

    Appraisal: English

    ...vice president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy pr...

    IFC Compliance Advisor/Ombudsman - Egypt - 2019
  7. Complaint > Highlands Water Project - Phase 1B, 2nd Request

    Eligibility: 15-Eligibility Report (English)

    ...Vice President and General Counsel. The first memorandum (reference IDA/R 95-83) from the President ad interim (which was submitted to Board approval on a non-objection basis) stated that “[n]either the Requesters’ claim, nor OMS 1.28, which is the basis of the Requesters’ claim, covers any matters related to the design, appraisal and/or implementation of any project financed by the Bank or IDA” and concluded that “[t]he correct reading of the Resolution makes this particular request inadmissibl...

    WB Inspection Panel - Lesotho - 1999
  8. Complaint > CAREC Transport Corridor 1 (Bishkek-Torugart Road) Project 1

    Compliance Report: CRP Final Report in English, in Russian [PDF] (Management Response and Requester's Response to CRP Draft Report are attached)

    ...Vice-President, Operations 1; the directors general of CWRD and RSDD; and the General Counsel. 12. On 20 June 2011, the CRP determined that the request was eligible and recommended that the Board authorize a compliance review, which it did on 20 July 2011. The CRP cleared its terms of reference (TOR) and the time frame for compliance review with the Board Compliance Review Committee on 22 August 2011 (Appendix 2), and provided the TOR to the Board and on the CRP website on 24 August 2011. O...

    ADB Special Project Facilitator and Compliance Review Panel - Kyrgyzstan - 2012
  9. Complaint > Transitional Support for Economic Recovery Credit and Emergency Economic and Social Reunification Support Project

    Other: 37-Press Release on Board Discussion (English-Français)

    ...Vice President for Africa Region. “We will continue to work closely with the DRC Government and development partners to help poor, forest-dependent people, including Pygmies, have a greater voice in decisions that affect them.” The Bank will also continue to foster public debate on alternative innovative models of managing forests. As part of the Plan, the Bank is preparing three complementary operations with a total estimated value of $64 million. The Panel further found that in conceiving the ...

    WB Inspection Panel - Democratic Republic of Congo - 2005
  10. Complaint > Mumbai Urban Transport Project

    Compliance Review: 32-Investigation Report (English)

    ...Vice President, External Vice President, South Asia Region Vice President, Environmentally and Vice Affairs, Communications Operations Director Socially Sustainable Development President, and UN Affairs Director of Operational and Quality Services Infrastructure Cou...

    WB Inspection Panel - India - 2004
  11. Complaint > Integrated Coastal Zone Management and Clean-Up Project, First Request

    Eligibility: 47-Management Report and Recommendation (English)

    ...Vice Presidency MoPWTT Ministry of Public Works, Transport and Telecommunications MoU Memorandum of Understanding OMS Operational Manual Statement OP Operational Policy OPCS Operations Policy and Country Services Vice Presidency PAD Project Appraisal Document SCDP Southern Coast Development Plan UNECE United Nations Economic Commission for Europe LIST OF OPERATIONAL POLICIES AND OPERATIONAL MANUAL S...

    WB Inspection Panel - Albania - 2007
  12. Complaint > Third Power Project, Fourth Power Project, and proposed Bujagali Hydropower Project

    Other: 24-Press Release on Board Discussion

    ...Vice President of the Africa Region, Callisto Madavo, commended what he described as the Inspection Panel’s "extensive and in-depth analysis of issues" associated with the power projects in Uganda, and thanked the Panel for its work. He noted that "Uganda is a country where less than three percent of the population has access to electricity, and electricity shortages have substantially impeded investment, private sector development and economic growth. Expanding electricity supply is a critical ...

    WB Inspection Panel - Uganda - 2001
  13. Complaint > Rio Bogota Environmental Recuperation and Flood Control Project

    Management Response: 108-Apendice a la Respuesta de la Gerencia(español)-21 Dec 2016

    ...Vice-President, GGSVP EXTENSION: 32823 SUBJECT: Colombia: Rio Bogotá Adecuación Hidráulica y Recuperación Ambiental (P111479) – Adenda a la Respuesta de la Gerencia del 11 de Noviembre de 2016. La Gerencia ha acordado con el Prestatario incluir las siguientes acciones en las medidas propuestas presentadas en el párrafo 44 de la Respuesta de la Gerencia del Banco para abordar las preocupaciones adicionales relacionadas con el "Humedal Cortijo-Tibaguy...

    WB Inspection Panel - Colombia - 2016
  14. Complaint > Chad-Cameroon Pipeline-03/Doba

    Agreement: Progress Report on CAO Dispute Resolution Process - Chad - May 30, 2014

    ...Vice President of the CAO paid a working visit to Chad which included a field visit to engage with the affected communities and their representatives, detailed discussions with ESSO and courtesy calls to a number of government officials including the Prime Minister. Both the community representatives and the ESSO have committed to addressing outstanding issues through a mediated negotiation process in partnership with the CAO. 3

    IFC Compliance Advisor/Ombudsman - Chad - 2014
  15. Complaint > Santa Fe Road Infrastructure Project and Provincial Road Infrastructure Project, 3rd Request

    Other: 51-Press Release (English)

    ...Vice President for Latin America and the Caribbean explained during the proceedings: “The follow up to the Panel’s report will entail looking closely at potential impacts on flooding risks downstream of Road 19 and continuing to promote stakeholder engagement, communication and consultation as an integral part of project implementation.” The Board thanked the Panel and Management for their reports, and approved the Management Action Plan. Board members highlighted the value of the Panel process ...

    WB Inspection Panel - Argentina - 2007
  16. Complaint > Maple Energy-01/Nuevo Sucre and Canaan

    Agreement: English

    ...Vice-President; Antonio Bernales, independent facilitator; Susana Rodríguez, Research Analyst, and Ana María Aguilar, CAO consultant. As per the discussion between the parties, the following was agreed in this Memorandum dated April 29, 2011: Internet – as per the discussion at the dialogue table regarding improvements in communication, the Parties agreed that an Internet connection will be installed in Canaan and another in Nuevo Sucre. A technician from Maple will visit the communities to chec...

    IFC Compliance Advisor/Ombudsman - Peru
  17. Complaint > Kurum Hydro-01/Bradashesh

    Appraisal: Compliance Appraisal - Kurum Hydro-01 - August 2019 - English

    ...vice president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy pr...

    IFC Compliance Advisor/Ombudsman - Albania - 2019
  18. Complaint > BTC Pipeline-27/Tbilisi

    Appraisal: English

    ...Vice President has the discretion to request the compliance arm of CAO, CAO Compliance to appraise the concerns raised in the complaint for a compliance audit of IFC or MIGA. Alternatively, a compliance audit can be initiated by request from the President of the World Bank Group or the Senior Management of IFC or MIGA. A CAO Compliance appraisal is a preliminary investigation to determine whether the CAO should proceed to a compliance audit of IFC or MIGA. Through CAO Compliance appraisals, CAO ...

    IFC Compliance Advisor/Ombudsman - Georgia
  19. Complaint > Russkiy Mir II-01/Taman

    Appraisal: Appraisal Report: Cases of Save Taman/North Caucus Environmental Watch and a Local Stakeholder, Russkiy Mir II Project, Russian Federation, October 16, 2009

    ...Vice President has the discretion to request the compliance arm of CAO, CAO Compliance, to appraise the concerns raised in the complaint for a compliance audit of IFC or MIGA. Alternatively, a compliance audit can be initiated by request from the President of the World Bank Group or the senior management of IFC or MIGA. A CAO Compliance appraisal is a preliminary investigation to determine whether the CAO should proceed to a compliance audit of IFC or MIGA. Through CAO Compliance appraisals, the...

    IFC Compliance Advisor/Ombudsman - Russia
  20. Complaint > Wilmar Group-01/West Kalimantan

    Appraisal: CAO Appraisal Report for Audit of IFC - Case of Wilmar Group, Indonesia, Complaint by Forest Peoples Programme, September 2008

    ...President of the World Bank Group, the senior management of IFC or MIGA, or at the discretion of the CAO Vice President. A CAO Compliance appraisal is a preliminary investigation to determine whether the CAO should proceed to a compliance audit of IFC or MIGA. Through CAO Compliance appraisals, the CAO ensures that compliance audits of IFC or MIGA are initiated only for those cases with substantial concerns regarding social or environmental outcomes. A compliance audit is concerned with assessin...

    IFC Compliance Advisor/Ombudsman - Indonesia