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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Togo LCT-02/Lome

    Eligibility: CAO Assessment Report Togo: LCT-02 -Aug 2018 EN

    ...cash. According to the Company, LCT and the IFC tried to persuade the gardeners that cash would not be a sustainable option. However, the gardeners were adamant that they wanted cash compensation. Finally, it was decided that their wishes had to be respected, even though compensating cash for land was contrary to normal practice. A total of 175 gardeners were compensated. A survey was conducted to determine what each gardener should be paid. The Port Authority argued that the land belonged to th...

    IFC Compliance Advisor/Ombudsman - Togo - 2018
  2. Complaint > Cambodia Airports-01/Phnom Penh

    Agreement: Green Goal Presentation - February 2014 - English

    ...cash compensation where appropriate; and (ii) provide relocation assistance suited to the needs of each group of displaced persons, with particular attention paid to the needs of the poor and the vulnerable. Alternative housing and/or cash compensation will be made available prior to relocation. New resettlement sites built for displaced persons will offer improved living conditions. IFC Performance Standard 30 April 2006 Land Acquisition and I...

    IFC Compliance Advisor/Ombudsman - Cambodia
  3. Complaint > Cambodia Airports-01/Phnom Penh

    Agreement: Green Goal Presentation - 19 June 2014 - English

    ...Compensation in kind will be offered in lieu of cash compensation where feasible. feasible Based on consultation with such displaced persons persons, the client will provide relocation assistance sufficient for them to restore their standards of living at an adequate alternative site.  The client is not required to compensate or assist those who encroach on the project area ...

    IFC Compliance Advisor/Ombudsman - Cambodia
  4. Complaint > Cambodia Airport II-01/Preah Sihanouk

    Filing: Complaint, December 18, 2009

    ...cash compensation - 44 of complaints owner are female The hard copy of all complaints will send to your office soon. With best Regards, xxxxxxxxxxxxxxxxxxxxxxx Kingdom of Cambodia Nation Religion King My name is xxxxxxx. I am a xx-year-old Cambodian female, residing at xxxxxxxx, Preah Sihanouk Province. I am representing 79 families who have filed a lawsuit with the CAO Complaint Committee Through: ...

    IFC Compliance Advisor/Ombudsman - Cambodia - 2009
  5. Complaint > Wilmar Group-01/West Kalimantan

    Agreement: English & Indonesian

    ...Compensation Payment (1) PIHAK KEDUA wajib membayarkan kompensasi pemanfaatan lahan sebagaimana tersebut (1) SECOND PARTY obliges to pay land use compensation as stated at Clause 4 point (1) to pada Pasal 4 Ayat (1) kepada masyarakat Dusun Sajingan Kecil Desa Semanga’ melalui community through TCPLD of Sajingan Kecil Hamlet – Semanga Village. Tim Pencairan Kompensasi dan Pendistribusian Kebun Dusun Sajingan Kecil Desa (2) Land use compensation paid in cash direct...

    IFC Compliance Advisor/Ombudsman - Indonesia
  6. Complaint > Cambodia Airports-01/Phnom Penh

    Agreement: Green Goal Presentation - 27 February 2015 - English

    ...compensation (2 months) months) months) Discussion Questions for the Opinions of the Affected People Representatives  According to the census data, almost all people want compensation in cash (94% prefers cash, 5% relocation as a group and 1% relocation site to be arranged by the government)  For those who wish to be relcoated as a g group, p whi...

    IFC Compliance Advisor/Ombudsman - Cambodia
  7. Complaint > Konkola Copper Mines Plc (KCM)-01/Ming'omba and Kawama

    Eligibility: Assessment Report, November 17, 2003

    ...cash equivalent generally would fall far short of the amount needed to start productive activities and provide equal or improved income. The people in Ming’omba had had high expectations regarding cash compensation, hoping that the sums obtained would help them subsist between this period to the first full cropping season. In the March 2002 RAP Monitoring and Evaluation Report, at the time of IFC’s exit, it was noted as a matter of urgency, that the preparation of the new agricultural land and s...

    IFC Compliance Advisor/Ombudsman - Zambia
  8. Complaint > Reventazon HPP-01

    Compliance Report: English

    ...compensation received, restore their standards of living. In case some landowners suffer difficulties due to the land acquisition and resettlement process, the company should provide additional compensation – either in cash or another form of assistance. (b) The notion of vulnerability should be applied in a broader sense to include households where there is a risk that cash compensation is not sufficient to restore pre-project living standards. 2.3.7 ...

    IFC Compliance Advisor/Ombudsman - Costa Rica
  9. Complaint > Reventazon HPP-01

    Management Response: English

    ...compensation exceeding that mandated by local regulation, teams will explore alternate compensation options, such as in-kind compensation either in the form of alternative land, technical assistance, or other services. Stephanie von Friedeburg Vice President and Chief Operating Officer 6 Disadvantaged or vulnerable status may s...

    IFC Compliance Advisor/Ombudsman - Costa Rica
  10. Complaint > Reventazon HPP-02

    Compliance Review: English

    ...compensation exceeding that mandated by local regulation, teams will explore alternate compensation options, such as in-kind compensation either in the form of alternative land, technical assistance, or other services. Stephanie von Friedeburg Vice President and Chief Operating Officer 6 Disadvantaged or vulnerable status may s...

    IFC Compliance Advisor/Ombudsman - Costa Rica
  11. Complaint > Wilmar Group-01/West Kalimantan

    Closing Report: Notes of the Monitoring and Evaluation Team Meeting for Implementation of the Agreement between WSP Co and the community of Senujuh, and ANI Co and the community of Sajingan Kecil, December 12 2009

    ...Compensation: apart from development/building compensation for the village, ANI has settled its obligations to pay compensation. About Senujuh: The Senujuh community requested WSP to immediately facilitate resolution of the status of 150 ha between Senujuh and SAM (Wilmar supplier) in SAM's concession, especially as it was WSP that opened this land. Herujon/BPN-Land Body of District:  Witnessed the handover of compensation between WSP to Senujuh.  Suggested that Senujuh for...

    IFC Compliance Advisor/Ombudsman - Indonesia
  12. Complaint > Salala Rubber Corporation-01/Margibi and Bong

    Filing: CAO Complaint - Liberia - Salala Rubber Corporation 01

    ...cash compensation where appropriate; and (ii) provid[ing] relocation assistance” suited to our needs.300 “Alternative housing and/or cash compensation will be made available prior to relocation. New resettlement sites built for displaced persons will offer improved living conditions.”301 However, SRC never offered us any resettlement options, and certainly never furnished alternative housing and/or cash compensation before evicting us from o...

    IFC Compliance Advisor/Ombudsman - Liberia - 2019
  13. Complaint > Oyu Tolgoi-01/Khanbogd

    Agreement: English

    ...Compensation agreement and criteria for determining impacts and compensations are inappropriate • These two agreements could not be the proper response to stop or/and mitigate the negative impacts • Declining livelihoods, loss of income sources • Loss of livestock, decreasing livestock productivity, declining livestock health • Water depletion • Pastureland loss/deficiency, degradation (dust) • Compensation agr...

    IFC Compliance Advisor/Ombudsman - Mongolia - 2013
  14. Complaint > Pan African Paper-01/Webuye

    Eligibility: Assessment Report, October 15, 2008

    ...Compensation for Relocation • Compensation for relocation from the Factory Site was handled by the Government of Kenya and the affected people were accordingly paid off and resettled elsewhere. There have been no claims for compensation of alleged work-related illnesses. - 15 -

    IFC Compliance Advisor/Ombudsman - Kenya
  15. Complaint > AD Hydro Power Limited-01/Himachal Pradesh

    Timeline: Commitments Register, February 2008

    ...cash for land compensation has been offered, but the affected compensation or an alternative villagers have rejected the option and have instead land equivalent in size, value, and accepted cash compensation. quality to what they are losing. Ø Final ESIA, being prepared by M/s ERM and to be The company will seek the ...

    IFC Compliance Advisor/Ombudsman - India - 2008
  16. Complaint > AD Hydro Power Limited-01/Himachal Pradesh

    Agreement: Commitments Register, December 2007

    ...cash for land compensation has been offered, but the affected compensation or an alternative villagers have rejected the option and have instead land equivalent in size, value, and accepted cash compensation. quality to what they are losing. ¾ Final ESIA, being prepared by M/s ERM and to be The company will seek the ...

    IFC Compliance Advisor/Ombudsman - India
  17. Complaint > Wilmar Group-02/Sumatra

    Agreement: Notulensi Hasil Rapat Koordinasi Tim Monitoring dan Evaluasi Pelaksanaan Kesepakatan WSP-Senujuh dan ANI-Sajingan Kecil, Pontianak, 12 Desember 2009

    ...Compensation: apart from development/building compensation for the village, ANI has settled its obligations to pay compensation. About Senujuh: The Senujuh community requested WSP to immediately facilitate resolution of the status of 150 ha between Senujuh and SAM (Wilmar supplier) in SAM's concession, especially as it was WSP that opened this land. Herujon/BPN-Land Body of District:  Witnessed the handover of compensation between WSP to Senujuh.  Suggested that Senujuh for...

    IFC Compliance Advisor/Ombudsman - Indonesia
  18. Complaint > VEIL II-01/ Ratanakiri Province

    Filing: Complaint to CAO VEIL II - Feb 2014

    ...cash compensation [for their land] because it cannot be inherited by the next generation.”46 They say, that while land can continue to feed them and their children forever, if they receive money “soon it will be gone.”47 68. Complainants, however, do want cash compensation for losses of crops, structures, livestock and other chattels. They also want compensation for the income they have lost since their crops, resin trees and other NTFPs were destroyed by the company. 69. The complainants also w...

    IFC Compliance Advisor/Ombudsman - Cambodia - 2014
  19. Complaint > Bujagali Energy-05/Bujagali

    Appraisal: CAO Compliance Appraisal Report, Bujagali-05, March 13, 2017

    ...compensation for loss of land acquired by the Project, as well as any affected structures and crops on such land; ii) damages to houses and impacts to health related to blasting during dam construction; and, iii) compensation for the loss of livelihood. As detailed below, the issues related to loss of livelihood were resolved in September 2012, and the issues concerning land-taken, and related compensation, for the construction of the transmission line and the dam are currently under monitoring ...

    IFC Compliance Advisor/Ombudsman - Uganda - 2017
  20. Complaint > Nedbank Tier II-01/Kintinian

    Filing: Letter of complaint to CAO with annexes - Nedbank-01 - April 2017

    ...Compensation Action Plan ("RAP"). The · RAP notes that residents of District Kintinian 2, which encompasses Area One, were not consulted." • In March 2015, SAG requested that Area One be made available to it before the end of August or it would be forced to close the Siguiri mine by May 2016.16 The threat to close the mine altogether appears to have placed pressure on the government to hastily move ahead with the evictions in Area One. ...

    IFC Compliance Advisor/Ombudsman - Guinea - 2017
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