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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > SN Power-01/CAO Vice President Request

    Appraisal: CAO Appraisal: Case of IFC and MIGA involvement with SN Power with special focus on the Allain Duhangan Hydropower Project in India, December 17, 2009

    ...President initiates an audit, a memorandum explaining the rationale for the proposal to audit will be submitted to the Executive Vice President of IFC/MIGA. The final decision to conduct an audit will be taken in consultation with the Executive Vice President(s), but at the discretion of the CAO Vice President. If the CAO decides to initiate a compliance audit, as a result of the compliance appraisal, the CAO will draw up a terms of reference for the audit in accordance with CAO’s operation...

    IFC Compliance Advisor/Ombudsman - India - 2009
  2. Complaint > AD Hydro Power Limited-01/Himachal Pradesh

    Appraisal: appraisal

    ...President initiates an audit, a memorandum explaining the rationale for the proposal to audit will be submitted to the Executive Vice President of IFC/MIGA. The final decision to conduct an audit will be taken in consultation with the Executive Vice President(s), but at the discretion of the CAO Vice President. If the CAO decides to initiate a compliance audit, as a result of the compliance appraisal, the CAO will draw up a terms of reference for the audit in accordance with CAO’s operational gu...

    IFC Compliance Advisor/Ombudsman - India
  3. Complaint > Tata Tea-01/CAO Vice President Request

    Compliance Review: Terms of Reference for Compliance Investigation of IFC Investment regarding Amalgamated Plantations Private Limited (APPL), India

    ...President. The President has no editorial input as to the content of the compliance investigation Report, but may take the opportunity to discuss the investigation findings with CAO. Once the President is satisfied with the response by IFC/MIGA senior management, the President will provide clearance for the investigation Report and the response. The President retains discretion over clearance. After clearance, CAO will disclose the investigation Report and the IFC/MIGA response to the Board...

    IFC Compliance Advisor/Ombudsman - India
  4. Complaint > Ramky-03/Gummidipoondi

    Appraisal: English

    ...President has the discretion to request the compliance arm of CAO, CAO Compliance, to appraise the concerns raised in the complaint for a compliance audit of IFC or MIGA. Alternatively, a compliance audit can be initiated by request from the President of the World Bank Group or the senior management of IFC or MIGA. A CAO Compliance appraisal is a preliminary investigation to determine whether the CAO should proceed to a compliance audit of IFC or MIGA. Through CAO Compliance appraisals, the...

    IFC Compliance Advisor/Ombudsman - India
  5. Complaint > Lukoil Overseas-01/Berezovka

    Appraisal: English

    ...President has the discretion to request the compliance arm of CAO, CAO Compliance, to appraise the concerns raised in the complaint for a compliance audit of IFC or MIGA. Alternatively, a compliance audit can be initiated by request from the President of the World Bank Group or the senior management of IFC or MIGA. A CAO Compliance appraisal is a preliminary investigation to determine whether the CAO should proceed to a compliance audit of IFC or MIGA. Through CAO Compliance appraisals, the...

    IFC Compliance Advisor/Ombudsman - Kazakhstan
  6. Complaint > BTC Pipeline-31/Naokhrebi

    Appraisal: English

    ...President has the discretion to request the compliance arm of CAO, CAO Compliance, to appraise the concerns raised in the complaint for a compliance audit of IFC or MIGA. Alternatively, a compliance audit can be initiated by request from the President of the World Bank Group or the senior management of IFC or MIGA. A CAO Compliance appraisal is a preliminary investigation to determine whether the CAO should proceed to a compliance audit of IFC or MIGA. Through CAO Compliance appraisals, the...

    IFC Compliance Advisor/Ombudsman - Georgia
  7. Complaint > Mahindra Farm Services-01/Confidential

    Appraisal: English

    ...President has the discretion to request the compliance arm of CAO, CAO Compliance, to appraise the concerns raised in the complaint for a compliance audit of IFC or MIGA. Alternatively, a compliance audit can be initiated by request from the President of the World Bank Group or the senior management of IFC or MIGA. A CAO Compliance appraisal is a preliminary investigation to determine whether the CAO should proceed to a compliance audit of IFC or MIGA. Through CAO Compliance appraisals, the...

    IFC Compliance Advisor/Ombudsman - India
  8. Complaint > Wilmar Group-01/West Kalimantan

    Compliance Review: Terms of Reference for Audit of IFC - Case of Wilmar Group, Indonesia, Complaint by Forest Peoples Programme, December 2008

    ...President of the World Bank Group. The Office of the President will have no editorial input to the content of the audit report. The President may take the opportunity to discuss the audit findings with the CAO. Once the President is satisfied with the response by senior management of IFC, the Office of the President will provide clearance for the audit report and the response. The President retains discretion over clearance. After clearance, CAO Compliance will share the audit report and th...

    IFC Compliance Advisor/Ombudsman - Indonesia
  9. Complaint > Compania Minera Antamina S.A.-03/Huarmey

    Appraisal: CAO Appraisal Report Minera Antamina, Peru, September 2008

    ...request. It cannot go beyond the confines of the complaint or request to address other issues. In such cases, the complainant or requestor should consider a new complaint or request. The CAO compliance appraisal will consider how IFC/MIGA assured itself/themselves of compliance with national law, reflecting international legal commitments, along with other audit criteria. The CAO has no authority with respect to judicial processes. The CAO is not an appeals court or a legal enforcement mec...

    IFC Compliance Advisor/Ombudsman - Peru
  10. Complaint > Karot Hydro-07/Jhelum River

    Eligibility: CAO ASSESSMENT REPORT

    ...requested that the Complainant submit the Annual Returns and proceedings of the election of the Office Bearers, which was not done. KPCL further noted that no written complaint was submitted to the Company or to the RTU by the Complainant. Of note, KPCL indicated that the RTU is responsible for and has the authority to set the date for the labor union referendum. KPCL stated that they are facilitators of the referendum at the request of RTU and, as such, they have to follow RTU’s regulation...

    IFC Compliance Advisor/Ombudsman - Pakistan - 2023
  11. Complaint > Tata Tea-02/Assam

    Appraisal: Compliance Appraisal for Investigation of IFC regarding Amalgamated Plantations Private Limited (APPL), India, February 6, 2014

    ...request from the CAO Vice President and determined that CAO should conduct a compliance investigation of IFC’s E&S performance in relation to its investment in APPL. The CAO Vice President request was triggered in response to allegations regarding incidents on the plantations of Nowera Nuddy in West Bengal and Powai in Assam. The scope of this appraisal is therefore limited to: (a) the issues raised in the February 2013 complaint to CAO (read together with CAO’s November 2013 assessment report);...

    IFC Compliance Advisor/Ombudsman - India - 2014
  12. Complaint > Dinant-02/Rio Aguan

    Eligibility: CAO Assessment Report - Dinant 02 and 03 - February 2017 (English)

    ...President Zelaya may have had to fulfill his commitments was cut short due to his early exit from the Presidential term on June 28, 2009, qualified by some parties as a coup d’état.  According to the Company, between the period of 2010-2012, a process was put in place by the Government of Honduras to reduce tensions, whereby MUCA was able to acquire land. The process, which started in April 2010, was set up as a direct response to the violence and tension among groups that, in t...

    IFC Compliance Advisor/Ombudsman - Honduras - 2017
  13. Complaint > Dinant-03/Aguan Valley

    Eligibility: CAO Assessment Report - Dinant 02 and 03 - February 2017 (English)

    ...President Zelaya may have had to fulfill his commitments was cut short due to his early exit from the Presidential term on June 28, 2009, qualified by some parties as a coup d’état.  According to the Company, between the period of 2010-2012, a process was put in place by the Government of Honduras to reduce tensions, whereby MUCA was able to acquire land. The process, which started in April 2010, was set up as a direct response to the violence and tension among groups that, in t...

    IFC Compliance Advisor/Ombudsman - Honduras - 2017
  14. Complaint > Wilmar Group-01/West Kalimantan

    Compliance Review: Terms of Reference for Audit of IFC - Expanded scope, March 2009

    ...President of the World Bank Group. The Office of the President will have no editorial input to the content of the audit report. The President may take the opportunity to discuss the audit findings with the CAO. Once the President is satisfied with the response by senior management of IFC, the Office of the President will provide clearance for the audit report and the response. The President retains discretion over clearance. After clearance, CAO Compliance will share the audit report and th...

    IFC Compliance Advisor/Ombudsman - Indonesia
  15. Complaint > Tullow Oil, Kosmos Energy & Jubilee FPSO-01/CAO Vice President Request

    Appraisal: Appraisal Report: Case of IFC's Involvement Linked to the Jubilee Oil Field, Ghana, June 2011

    ...request. It cannot go beyond the confines of the complaint or request to address other issues. In such cases, the complainant or requestor should consider co a new complaint or request. The CAO compliance appraisal will consider how IFC/MIGA assured itself/themselves of compliance with national law, reflecting international legal commitments, along with other audit criteria. The CAO has no authority wi with th respect to judicial proc...

    IFC Compliance Advisor/Ombudsman - Ghana - 2011
  16. Complaint > BTC Pipeline-27/Tbilisi

    Appraisal: English

    ...President has the discretion to request the compliance arm of CAO, CAO Compliance to appraise the concerns raised in the complaint for a compliance audit of IFC or MIGA. Alternatively, a compliance audit can be initiated by request from the President of the World Bank Group or the Senior Management of IFC or MIGA. A CAO Compliance appraisal is a preliminary investigation to determine whether the CAO should proceed to a compliance audit of IFC or MIGA. Through CAO Compliance appraisals, CAO ...

    IFC Compliance Advisor/Ombudsman - Georgia
  17. Complaint > Russkiy Mir II-01/Taman

    Appraisal: Appraisal Report: Cases of Save Taman/North Caucus Environmental Watch and a Local Stakeholder, Russkiy Mir II Project, Russian Federation, October 16, 2009

    ...President has the discretion to request the compliance arm of CAO, CAO Compliance, to appraise the concerns raised in the complaint for a compliance audit of IFC or MIGA. Alternatively, a compliance audit can be initiated by request from the President of the World Bank Group or the senior management of IFC or MIGA. A CAO Compliance appraisal is a preliminary investigation to determine whether the CAO should proceed to a compliance audit of IFC or MIGA. Through CAO Compliance appraisals, the...

    IFC Compliance Advisor/Ombudsman - Russia
  18. Complaint > BTC Pipeline-20/Atskuri

    Timeline: European Bank for Reconstruction and Development Independent Recourse Mechanism

    ...President for consideration and decision 18 January 2008 Recommendation of Chief Compliance Officer that a PSI be undertaken and that (PR45) Graham Cleverly be appointed as Facilitator 10. President approves Problem- solving Initiative Report and decides to accept the recommendation of the Chief Compliance Officer to conduct a PSI. 23 January 2008 11. Parties notified of President’s decision and undertaking of PSI. 29 January 2008 12. Submission of Problem-solving Completion Rep...

    IFC Compliance Advisor/Ombudsman - Georgia - 2008
  19. Complaint > Wilmar Group-01/West Kalimantan

    Appraisal: CAO Appraisal Report III "Fourth investment" for Audit of IFC, March 2009

    ...request. It cannot go beyond the confines of the complaint or request to address other issues. In such cases, the complainant or requestor should consider a new complaint or request. The CAO compliance appraisal will consider how IFC/MIGA assured itself/themselves of compliance with national law, reflecting international legal commitments, along with other audit criteria. The CAO has no authority with respect to judicial processes. The CAO is not an appeals court or a legal enforcement mec...

    IFC Compliance Advisor/Ombudsman - Indonesia
  20. Complaint > Agrokasa-01/Ica

    Appraisal: Appraisal Report: Case of IFC Involvement with Agrokasa/Corporacion Drokasa, June 22, 2010

    ...request. It cannot go beyond the confines of the complaint or request to address other issues. In such cases, the complainant or requestor should consider a new complaint or request. The CAO compliance appraisal will consider how IFC/MIGA assured itself/themselves of compliance with national law, reflecting international legal commitments, along with other audit criteria. The CAO has no authority with respect to judicial processes. The CAO is not an appeals court or a legal enforcement mec...

    IFC Compliance Advisor/Ombudsman - Peru - 2010
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