EIB Complaints Mechanism Benchmark | Accountability Console
Complaints IAMs Register Login

Loading...

EIB Complaints Mechanism

May the complaint be filed in any language?

No

Benchmark Category

Languages of the complaint

Date of Policy Review

Mar, 2020

Page Updated On:

May 12, 2021

Notes

Complaints should be in one of the official languages of the EU. For projects outside EU, the IAM will endeavor, whenever possible, to process complaints in that country's national language

Does this policy correlate with complaint outcomes?

Complaint Status

Eligibility

Dispute Resolution

Compliance Review