EBRD Project Complaint Mechanism

Is there a bar on IAM staff having worked for the institution previously? How long?

Benchmark Category

IAM Staff

Date of Policy Review

Jan, 2014

Page Updated On:

May 11, 2021, 5 p.m.

Citations

Notes

No provision on bar for PCM staff.

How do other IAMs compare?

IAM	Answer
UNDP Stakeholder Response Mechanism and Social and Environmental Compliance Unit	No
DEG/FMO/PR Independent Complaints Mechanism	N/A
UNDP Stakeholder Response Mechanism	No
EIB Complaints Mechanism	No
ADB Special Project Facilitator and Compliance Review Panel	Other
IDB Independent Consultation and Investigation Mechanism	Yes
OPIC Office of Accountability	No
EBRD Independent Project Accountability Mechanism	No
GCF Independent Redress Mechanism	No
AfDB Independent Recourse Mechanism	No
WB Inspection Panel	Unknown
AIIB Project-affected People’s Mechanism	Yes
IKI Compliance Mechanism	No
IFC Compliance Advisor/Ombudsman	No
WB Accountability Mechanism	No
DFC Independent Accountability Mechanism	No
AFD Environmental and Social Complaints Mechanism	Unknown

Does this policy correlate with complaint outcomes?

Complaint Status

Eligibility

Dispute Resolution

Compliance Review