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IKI Compliance Mechanism
Is there a time frame within which a complaint must be brought?
Yes
Benchmark Category
When to bring the complaint
Date of Policy Review
Sep, 2023
Page Updated On:
Feb. 28, 2024, 11:20 a.m.
Notes
"Complaints must be lodged no more than three (3) years as of completed implementation of the IKI project (i.e. after the project term ends)."
How do other IAMs compare?
Does this policy correlate with complaint outcomes?
Complaint Status
Eligibility
Dispute Resolution
Compliance Review