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IFC Compliance Advisor/Ombudsman
May past or ongoing judicial, non-judicial, or IAM proceedings affect accessibility to the IAM?
Yes
Benchmark Category
Judicial and Parallel Proceedings
Date of Policy Review
Page Updated On:
Feb. 28, 2024, 11:21 a.m.
Citations
Notes
The CAO will consider the relevance of concluded, pending or ongoing judicial or non-judicial proceedings at the assessment phase and during compliance appraisal. The CAO will then craft the terms of reference for compliance investigations in consideration of "limitations" like "the presence of concurrent judicial proceedings."
How do other IAMs compare?
Does this policy correlate with complaint outcomes?
Complaint Status
Eligibility
Dispute Resolution
Compliance Review