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DEG/FMO/PR Independent Complaints Mechanism
May past or ongoing judicial, non-judicial, or IAM proceedings affect accessibility to the IAM?
Yes
Benchmark Category
Judicial and Parallel Proceedings
Date of Policy Review
Page Updated On:
May 11, 2021, 5 p.m.
Citations
Notes
ICM will assess on a case-by-case basis in order not to duplicate work already done or hinder ongoing procedures.
How do other IAMs compare?
Does this policy correlate with complaint outcomes?
Complaint Status
Eligibility
Dispute Resolution
Compliance Review