Contact Us
×Thank you for taking the time to help us improve the Console.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
DEG/FMO/PR Independent Complaints Mechanism
Is there a time frame within which a complaint must be brought?
Yes
Benchmark Category
When to bring the complaint
Date of Policy Review
Jan, 2017
Page Updated On:
May 11, 2021, 5 p.m.
Citations
Notes
The institution must have or will have an active financial relationship with the client.
How do other IAMs compare?
Does this policy correlate with complaint outcomes?
Complaint Status
Eligibility
Dispute Resolution
Compliance Review