Bolivia Mi Agua Water and Sanitation | Accountability Console
Complaints IAMs Register Login

Loading...

Bolivia Mi Agua Water and Sanitation

Issues

Consultation and disclosure

Description: Complaint raises concerns regarding inadequate or absent consultation about or disclosure of project information, including project impacts and/or mitigation plans.

Complaints with this Issue: 537

Browse Complaints

Due diligence

Description: Complaint raises concerns about inadequate or absent prior investigation of project impacts.

Complaints with this Issue: 486

Browse Complaints

Indigenous peoples

Description: Complaint raises concerns about impacts on indigenous or traditional communities.

Complaints with this Issue: 89

Browse Complaints

Retaliation (actual or feared)

Description: Complaint raises concerns about incidents or risk of harm against those who have raised concerns about the project perpetrated by the project company, government, public or private security forces, or other individuals acting on behalf of project proponents. Retaliation may include discrimination, slander, threats, denial of services, unfounded judicial proceedings, and termination of employment. Concerns regarding specific incidents of violence are not included.

Complaints with this Issue: 71

Browse Complaints

Violence against the community

Description: Complaint raises concerns about incidents of violence against community members or activists perpetrated by the project company, government, public or private security forces, or other individuals acting on behalf of project proponents.

Complaints with this Issue: 51

Browse Complaints

Sectors

Infrastructure

Description: Project relates to construction or improvement of large structures, facilities, or public works projects. Examples include roads and other transportation projects, sanitation and water treatment facilities, power plants, and industrial facilities.

Complaints in this Sector: 994

Browse Complaints

Project

Name: Bolivia Mi Agua Water and Sanitation

Investments: EIB

Client:

Support: Loans, Risk Guarantee

Country: Bolivia

Complaint

IAM: Complaints Mechanism (CM)

ID: SG/E/2023/28

Date Filed: Oct. 22, 2023

Status: Active

Description

In October 2023, the European Investment Bank (the EIB or the Bank) Complaints Mechanism (EIB-CM) received a complaint concerning the Drinking Water System Palacio Tambo sub-project that is part of the Bolivia Mi Agua Water and Sanitation investment project in Bolivia. For this sub-project, water is abstracted from the Japo community territory and delivered to the Palacio Tambo community. The complaint was submitted by a representative of the Japo community. The complaint alleges instances of non-compliance with the EIB Environmental and Social Standards and, in particular, lack of prior and meaningful stakeholder engagement, lack of free prior and informed consent and violence and retaliation as part of the sub-project implementation.

Complaint Stages

Filing

Oct. 22, 2023

Filing

Status:

Start Date: Oct. 22, 2023

Registration

Oct. 22, 2023 -

Dec. 7, 2023

Registration

Status: Closed With Output

Start Date: Oct. 22, 2023

End Date: Dec. 7, 2023

Eligibility

Dec. 7, 2023 -

Aug. 7, 2024

Eligibility

Status: Closed With Output

Start Date: Dec. 7, 2023

End Date: Aug. 7, 2024

Dispute Resolution

Not Undertaken

Dispute Resolution

Status: Not Undertaken

Explanation: Actor(s) involved refused to participate; Not desired by complainant, Complainant chose not to have dispute resolution

Compliance Review

Aug. 7, 2024

Compliance Review

Status: In Progress

Start Date: Aug. 7, 2024

Has Compliance Report: No

Non-Compliance Found: No

Monitoring

Not Undertaken

Monitoring

Status: Not Undertaken

Explanation: Complaint not yet reached stage

Closed

Not Closed

Timeline