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Complaints

A complaint is a submission to an independent accountability mechanism that raises concerns about actual or potential harm related to an IFI-supported project.

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Project Filters

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Asian Development Bank SPF CRP Complaints IAM Country Date Filed Status
National Highway Network Development in Balochistan Project ADB SPF CRP Pakistan 02/03/2018 Active
Tanahu Hydropower Project ADB SPF CRP Nepal 17/07/2018 Active
Greater Colombo Wastewater Management Project ADB SPF CRP Sri Lanka 05/09/2018 Active
North-South Transmission Enhancement Project ADB SPF CRP Afghanistan 31/01/2018 Active
Uttarakhand Urban Sector Development Investment Program - Project 1 and Uttarakhand Urban Sector Development Investment Program - Tranche 2 ADB SPF CRP India 16/02/2018 Active
Integrated Road Investment Program ADB SPF CRP Sri Lanka 24/02/2018 Active
Regional Urban Development Project ADB SPF CRP Nepal 21/02/2019 Active
Pehur High Level Canal Extension Project ADB SPF CRP Pakistan 05/02/2019 Active
MFF Power Transmission Enhancement Investment Program II Tranche 3 ADB SPF CRP Pakistan 18/05/2019 Active
MFF Power Transmission Enhancement Investment Program II Tranche 3 ADB SPF CRP Pakistan 12/06/2019 Active
Tanahu Hydropower Project ADB SPF CRP Nepal 12/02/2020 Active
Regional Urban Development Project ADB SPF CRP Nepal 03/01/2020 Active
Greater Colombo Wastewater Management Project ADB SPF CRP Sri Lanka 22/11/2019 Active
Delhi-Meerut Regional Rapid Transit System Investment Project ADB SPF CRP India 11/10/2022 Active
Tamil Nadu Industrial Connectivity Project ADB SPF CRP India 27/07/2022 Active
North-South Corridor (Kvesheti-Kobi) Road Project ADB SPF CRP Georgia 06/01/2021 Active
Punjab Intermediate Cities Improvement Investment Project ADB SPF CRP Pakistan 17/10/2022 Active
Supporting Public–Private Partnership Investments in Sindh Province ADB SPF CRP Pakistan 09/11/2022 Active
Federally Administered Tribal Areas Water Resources Development Project ADB SPF CRP Pakistan 11/01/2023 Active
Balochistan Water Resources Development Sector Project ADB SPF CRP Pakistan 27/01/2023 Active
Shapoorji Affordable Housing Project ADB SPF CRP India 27/01/2023 Active
Peshawar Sustainable Bus Rapid Transit Corridor Project ADB SPF CRP Pakistan 27/02/2023 Active
French Development Agency ESCM Complaints IAM Country Date Filed Status
Pune Metro Railway AFD ESCM India 02/07/2019 Active
Pune Metro Railway 2 AFD ESCM India 02/07/2019 Active
Dakar Regional Express Train AFD ESCM Senegal 09/07/2019 Active
Biougra wastewater treatment plant AFD ESCM Morocco 19/05/2020 Active
Urban Renovation Project AFD ESCM 29/01/2021 Active
Urban Renovation Project AFD ESCM 19/04/2021 Active
Coastline Development Project AFD ESCM 19/05/2021 Active
Sanitation Project AFD ESCM 13/10/2021 Active
Public Transport Project AFD ESCM 16/12/2021 Active
Local Development Project AFD ESCM 16/12/2021 Active
Public Transport Project AFD ESCM 31/12/2021 Active
African Development Bank IRM Complaints IAM Country Date Filed Status
Mombasa Mariakani Highway Project AfDB IRM Kenya 27/12/2017 Active
Dakar Regional Express Train - Phase 1: Dakar-Diamniadio Segment, Senegal AfDB IRM Senegal 09/06/2019 Active
The Construction Works for Kapenguria-Makutano and Chepareria Towns Sewerage System Project AfDB IRM Kenya 07/11/2020 Active
Kenol-Sagana-Marua Highway Improvement Project AfDB IRM Kenya 25/08/2022 Active
Nachtigal Hydropower Project AfDB IRM Cameroon 21/06/2022 Active
Lome-Cotonou road rehabilitation (phase 2) and coastal protection project (Benin-Togo) AfDB IRM Benin, Togo 04/01/2022 Active
120 MW Malicounda Dual Fuel Power Project in Senegal AfDB IRM Senegal 17/12/2021 Active
Multinational Lakes Edward and Albert Integrated Fisheries and Water Resources Management (Leaf II) Project AfDB IRM Uganda 17/11/2021 Active
Wadelai Irrigation Scheme Project under the Farm Income Enhancement and Forestry Conservation Project – Phase 2 (FIEFOC-2 ) AfDB IRM Uganda 06/10/2021 Active
German Investment Corporation, Netherlands Development Finance Company ICM Complaints IAM Country Date Filed Status
Lome Container Terminal DEG/FMO/PR ICM Togo 22/08/2018 Active
PHC (FERONIA) DEG/FMO/PR ICM Democratic Republic of Congo 05/11/2018 Active
Unknown DEG ICM 1 DEG/FMO/PR ICM Unknown 25/02/2021 Active
European Bank for Reconstruction and Development IPAM Complaints IAM Country Date Filed Status
Corridor Vc in FBH - Part 3 Project EBRD IPAM Bosnia and Herzegovina 06/01/2020 Active
Belgrade Solid Waste PPP EBRD IPAM Serbia 24/11/2020 Active
Ulaanbaatar Darkhan Road EBRD IPAM Mongolia 31/03/2022 Active
DFF Adriatic Metals EBRD IPAM Bosnia and Herzegovina 15/08/2022 Active
Titan 2027 Eurobond EBRD IPAM Egypt 25/10/2022 Active
Corridor Vc Doboj - Bypass EBRD IPAM Bosnia and Herzegovina 19/12/2022 Active
European Bank for Reconstruction and Development PCM Complaints IAM Country Date Filed Status
MHP Corporate Support Loan, MHP Biogas EBRD PCM Ukraine 05/06/2018 Active
Kozloduy International Decommissioning Support Fund EBRD PCM Bulgaria 07/03/2018 Active
Lydian (Amulsar Gold Mine) - Extension EBRD PCM Armenia 19/05/2020 Active
North-South Corridor (Kvesheti-Kobi) Road Project EBRD PCM Georgia 27/09/2019 Active
European Investment Bank CM Complaints IAM Country Date Filed Status
Secondary and Local Roads Programme EIB CM Albania 03/09/2013 Active
Banja Luka - Doboj Motorway EIB CM Bosnia and Herzegovina 14/04/2019 Active
Eolo I (Wind) - Phase II EIB CM Spain 20/08/2020 Active
Completion of Tashlyk HPSPP EIB CM Ukraine 12/06/2020 Active
Nepal Tenahu Hydropower Project EIB CM Nepal 11/02/2020 Active
Flood Protection Measures EIB CM Greece 23/07/2021 Active
Endesa Wind and Solar Green Framework Loan EIB CM Spain 12/07/2021 Active
Flood Protection Measures EIB CM Greece 12/07/2021 Active
Nepal Tanahu Hydropower Project EIB CM Nepal 03/06/2021 Active
Nepal Tanahu Hydropower Project EIB CM Nepal 03/06/2021 Active
S2 Denivellation de huit carrefours a Sfax EIB CM Tunisia 03/03/2021 Active
Pune Metro Line EIB CM India 23/02/2021 Active
Nachtigal Hydropower Plant - Barrage Réservoir de Lom Pangar EIB CM Cameroon 30/08/2022 Active
Banja Luka-Doboj Motorway EIB CM Bosnia and Herzegovina 01/02/2021 Active
Banja Luka-Doboj Motorway EIB CM Bosnia and Herzegovina 01/02/2021 Active
Banja Luka-Doboj Motorway EIB CM Bosnia and Herzegovina 01/03/2021 Active
G1 Pénétrante Sud EIB CM Tunisia 16/08/2022 Active
G1 Pénétrante Sud EIB CM Tunisia 11/10/2022 Active
Endesa Wind And Solar Green Framework Loan EIB CM Spain 15/08/2021 Active
Flood Protection Measures EIB CM Greece 21/09/2021 Active
Zenata Urban Development Project EIB CM Morocco 01/02/2022 Active
Zenata Urban Development Project EIB CM Morocco 28/04/2022 Active
Zenata Urban Development Project EIB CM Morocco 06/05/2022 Active
Zenata Urban Development Project EIB CM Morocco 17/10/2022 Active
Zenata Urban Development Project EIB CM Morocco 26/10/2022 Active
Zenata Urban Development Project EIB CM Morocco 03/11/2022 Active
Loan for SMEs & Priority Projects II EIB CM Serbia 25/01/2022 Active
Small Hydropower Projects (Serbia) EIB CM Serbia 25/01/2022 Active
Tomato Processing Line EIB CM Ukraine 08/09/2021 Active
Zenata Urban Development EIB CM Morocco 21/03/2021 Active
BDE Water And Sanitation EIB CM Ecuador 11/09/2021 Active
Bogotá Sustainable Transport FL EIB CM Colombia 25/10/2021 Active
S4 Déviation Zarzis EIB CM Tunisia 16/11/2021 Active
MBIRR Mobile Banking Service EIB CM Ethiopia 03/12/2021 Active
Belgrade Palilula Sewerage System EIB CM Serbia 20/10/2022 Active
Keflavik Airport Extension EIB CM Iceland 11/10/2022 Active
Mediterranean Railway Corridor EIB CM Spain 16/09/2022 Active
Railway Nis-Dimitrovgrad EIB CM Serbia 08/09/2022 Active
Bangalore Metro Rail Project - Line R6 EIB CM 24/03/2022 Active
Bogotá Sustainable Transport FL EIB CM Colombia 17/03/2022 Active
SRWB Water Supply and Sanitation Programme EIB CM Malawi 14/03/2022 Active
Akiira I Geothermal Power Plant EIB CM Kenya 30/05/2022 Active
Moldova Hospital Sector Upgrade EIB CM Moldova 05/07/2022 Active
Bus Rapid Transit Corridor EIB CM Nicaragua 28/01/2023 Active
Green Climate Fund IRM Complaints IAM Country Date Filed Status
FP146: Bio-CLIMA: Integrated climate action to reduce deforestation and strengthen resilience in BOSAWAS and Rio San Juan Biospheres GCF IRM Nicaragua 30/06/2021 Active
C0009 Egypt GCF IRM Egypt 28/09/2022 Active
Inter-American Development Bank MICI Complaints IAM Country Date Filed Status
Rural Land Titling & Registration Project in Peru - Third Phase IDB MICI Peru 27/08/2015 Active
Integrated Urban Solid Waste Management Program - Request II (AR-L1151) IDB MICI Argentina 23/07/2021 Active
Integrated Urban Solid Waste Management Program - Request IV IDB MICI Argentina 31/01/2022 Active
Reconquista River Sanitation Environmental Program — Request V IDB MICI Argentina 08/07/2022 Active
General San Martín Railroad Improvement Project: Retiro-Pilar Branch Line IDB MICI Argentina 19/11/2022 Active
National Tourism Development Program - PRODETUR Nacional-Rio de Janeiro IDB MICI Brazil 13/07/2022 Active
Metro of Bogota First Line - First Tranch — Request IV IDB MICI Colombia 15/02/2022 Active
Metro of Bogota First Line - First Tranch — Request V IDB MICI Colombia 12/08/2022 Active
Tacuarembó-Salto Green Transmission Line IDB MICI Uruguay 15/03/2022 Active
Tacuarembó-Salto Green Transmission Line — Request II IDB MICI Uruguay 17/11/2022 Active
IFC/MIGA CAO Complaints IAM Country Date Filed Status
Axzon-01/Halych and Kalush IFC CAO Ukraine 03/02/2014 Active
Lonmin-02/Marikana IFC CAO South Africa 16/06/2015 Active
VEIL II-01/ Ratanakiri Province IFC CAO Cambodia 10/02/2014 Active
AGL-01/Makhalakidzeebi IFC CAO Georgia 15/02/2018 Active
Alex Dev Ltd-03/Beni Suef IFC CAO Egypt 10/05/2017 Active
Alex Dev Ltd-02/Beni Suef IFC CAO Egypt 13/02/2017 Active
Bridge International Academies-01/Kenya IFC CAO Kenya 16/04/2018 Active
Eleme Fertilizer-01/Port Harcourt IFC CAO Nigeria 11/04/2018 Active
Myanma Awba Group Company Ltd.-01/Myanmar IFC CAO Myanmar 04/10/2017 Active
Nedbank-01/Kintinian IFC CAO Guinea 27/04/2017 Active
Togo LCT-02/Lome IFC CAO Togo 16/02/2018 Active
Financial Intermediaries 01-03 IFC CAO Cambodia 11/06/2018 Active
TPBank and VPBank-01/Ratanakiri Province IFC CAO Cambodia 12/03/2019 Active
Palm Oil-01 IFC CAO Indonesia 26/11/2018 Active
MHP-01/Vinnytsia IFC CAO Ukraine 05/06/2018 Active
CBG-01/Sangaredi IFC CAO Guinea 26/02/2019 Active
Salala Rubber Corporation-01/Margibi and Bong IFC CAO Liberia 27/05/2019 Active
Karot Hydro-02 IFC CAO Pakistan 24/08/2019 Active
Karot Hydro-03 IFC CAO Pakistan 06/07/2020 Active
Grupo M and CODEVI II-01/Zone Franche de Ouanaminthe IFC CAO Haiti 12/03/2020 Active
Masdar Baynouna-01/ East Amman IFC CAO Jordan 11/02/2020 Active
Delonex and Africa Oil-01/Kerio Valley IFC CAO Kenya 06/08/2019 Active
Daehan Wind Power Company 01/Tafila IFC CAO Jordan 16/06/2020 Active
Shapoorji Pallonji-01/Pune IFC CAO India 08/12/2020 Active
Bridge International Academies-04/Kenya Vice President Request IFC CAO Kenya 03/09/2020 Active
Bridge International Academies-03/Kenya IFC CAO Kenya 16/02/2020 Active
Benban Solar-01 IFC CAO Egypt 08/06/2022 Active
Benban Solar-02 IFC CAO Egypt 08/06/2022 Active
Benban Solar-04 IFC CAO Egypt 24/06/2022 Active
Benban Solar-05 IFC CAO Egypt 19/07/2022 Active
Benban Solar-06 IFC CAO Egypt 23/09/2022 Active
Nachtigal Hydropower Co-01 IFC CAO Cameroon 19/04/2022 Active
Financial Intermediaries-04 IFC CAO Cambodia Active
HBL-01 IFC CAO Pakistan 03/03/2022 Active
United Nations Development Programme SECU Complaints IAM Country Date Filed Status
Integrated Protected Area Land and Seascape Management in Tanintharyi (Ridge to Reef) UNDP SECU Myanmar 20/09/2018 Active
Enhancing Climate Resilience of India's Coastal Communities UNDP SECU India 14/07/2020 Active
Sector Privado y Agenda 2030, potentially others UNDP SECU Colombia 11/05/2021 Active
MoU Between the United Nations Development Programme and Musina-Makhado Special Economic Zone UNDP SECU South Africa 07/06/2022 Active
Integrated climate-resilient transboundary flood risk management in the Drin River basin in the West UNDP SECU Macedonia Active
United Nations Development Programme SRM Complaints IAM Country Date Filed Status
Malawi National Registration and Identification System UNDP SRM Malawi 01/10/2017 Active
Integrated Protected Area Land and Seascape Management in Tanintharyi (Ridge to Reef) UNDP SRM Myanmar 20/09/2018 Active
World Bank Panel Complaints IAM Country Date Filed Status
Rural Water Supply and Sanitation Project for Low Income States - First Request WB Panel India 21/09/2018 Active
Rural Water Supply and Sanitation Project for Low Income States - Second Request WB Panel India 12/12/2018 Active
North Eastern Road-corridor Asset Management Project (NERAMP) (P125590) WB Panel Uganda 01/10/2020 Active
Second Kampala Institutional and Infrastructure Development Project (KIIDP-2) WB Panel Uganda 17/06/2021 Active
Nachtigal Hydropower Project (P157734) and Hydropower Development on the Sanaga River Technical Assistance Project (P157733) WB Panel Cameroon 30/06/2022 Active
Santa Cruz Road Corridor Connector Project (San Ignacio - San Jose) WB Panel Bolivia 19/12/2022 Active
Nepal-India Electricity Transmission and Trade Project (P115767) and its Additional Financing (P132631) WB Panel Nepal 18/10/2021 Active
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