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Complaints

A complaint is a submission to an independent accountability mechanism that raises concerns about actual or potential harm related to an IFI-supported project.


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Asian Development Bank SPF CRP Complaints IAM Country Date Filed Status
Sustainable Urban Transport Investment Program - Tranche 3 ADB SPF CRP Georgia 21/05/2018 Active
Nenskra Hydropower Project ADB SPF CRP Georgia 18/11/2017 Active
Promoting Economic Use of Customary Land and Samoa AgriBusiness Support Project ADB SPF CRP Samoa 13/04/2016 Active
National Highway Network Development in Balochistan Project ADB SPF CRP Pakistan 02/03/2018 Active
Ulaanbaatar Urban Services and Ger Areas Development Investment Program - Tranche 1 ADB SPF CRP Mongolia 21/03/2018 Active
Adjaristsqali Hydropower Project ADB SPF CRP Georgia 15/02/2018 Active
Clean Energy and Network Efficiency Improvement Project ADB SPF CRP Sri Lanka 31/07/2017 Active
MFF Sustainable Urban Transport Investment Program - Tranche 3 ADB SPF CRP Georgia 12/04/2016 Active
South Asia Subregional Economic Cooperation Road Connectivity Investment Program - Tranche 2 ADB SPF CRP India 19/09/2018 Active
North-South Transmission Enhancement Project ADB SPF CRP Afghanistan 31/01/2018 Active
Peshawar Sustainable Bus Rapid Transit Corridor ADB SPF CRP Pakistan 07/02/2018 Active
Peshawar Sustainable Bus Rapid Transit Corridor ADB SPF CRP Pakistan 19/03/2018 Active
Uttarakhand Urban Sector Development Investment Program - Project 1 and Uttarakhand Urban Sector Development Investment Program - Tranche 2 ADB SPF CRP India 16/02/2018 Active
Integrated Road Investment Program ADB SPF CRP Sri Lanka 24/02/2018 Active
Pehur High Level Canal Extension Project ADB SPF CRP Pakistan 05/02/2019 Active
Ulaanbaatar Urban Services and Ger Areas Development Investment Proram - Tranche 1 ADB SPF CRP Mongolia 28/02/2019 Active
MFF Power Transmission Enhancement Investment Program II Tranche 3 ADB SPF CRP Pakistan 18/05/2019 Active
European Investment Bank CM Complaints IAM Country Date Filed Status
Panama Canal Expansion EIB CM Panama 09/03/2011 Active
Secondary and Local Roads Programme EIB CM Albania 03/09/2013 Active
Subconcessao Pinhal Interior EIB CM Portugal 04/03/2011 Active
Grand Contournement Ouest de Strasbourg EIB CM France 12/04/2018 Active
Spain Gas Network Expansion II EIB CM Spain 02/03/2018 Active
Spain Gas Network Expansion II EIB CM Spain 01/03/2018 Active
Spain Gas Network Expansion II EIB CM Spain 28/02/2018 Active
Spain Gas Network Expansion II EIB CM Spain 23/02/2018 Active
Spain Gas Network Expansion II EIB CM Spain 16/02/2018 Active
Spain Gas Network Expansion II EIB CM Spain 14/02/2018 Active
Trans Adriatic Pipeline EIB CM Italy 09/02/2018 Active
Spain Gas Network Expansion II EIB CM Spain 06/02/2018 Active
Trans Adriatic Pipeline EIB CM Italy 06/02/2018 Active
Spain Gas Network Expansion II EIB CM Spain 05/02/2018 Active
Trans Adriatic Pipeline EIB CM Italy 05/02/2018 Active
Trans Adriatic Pipeline EIB CM Greece 04/02/2018 Active
Spain Gas Network Expansion II EIB CM Spain 02/02/2018 Active
Trans Adriatic Pipeline EIB CM Italy 01/02/2018 Active
Trans Adriatic Pipeline EIB CM Italy 29/01/2018 Active
Trans Adriatic Pipeline EIB CM Italy 21/01/2018 Active
Trans Adriatic Pipeline EIB CM Italy 20/01/2018 Active
Trans Adriatic Pipeline EIB CM Italy 20/01/2018 Active
Trans Adriatic Pipeline EIB CM Italy 19/01/2018 Active
Trans Adriatic Pipeline EIB CM Italy 19/01/2018 Active
S3 Doublement de la MC27 EIB CM Tunisia 08/01/2018 Active
Cairo Metro Line 3 (Phase 3) EIB CM Egypt 14/12/2017 Active
Trans Adriatic Pipeline EIB CM Italy 13/12/2017 Active
Trans Adriatic Pipeline EIB CM Italy 07/12/2017 Active
Trans Adriatic Pipeline EIB CM Italy 07/12/2017 Active
Trans Adriatic Pipeline EIB CM Italy 07/12/2017 Active
Regional Mombasa Port Access Road EIB CM Kenya 07/12/2017 Active
Trans Adriatic Pipeline EIB CM Italy 06/12/2017 Active
Trans Adriatic Pipeline EIB CM Italy 30/11/2017 Active
Trans Adriatic Pipeline EIB CM Italy 21/11/2017 Active
Trans Adriatic Pipeline EIB CM Italy 19/11/2017 Active
Trans Adriatic Pipeline EIB CM Italy 15/11/2017 Active
Trans Adriatic Pipeline EIB CM Italy 15/11/2017 Active
Trans Adriatic Pipeline EIB CM Italy 15/11/2017 Active
Regional Mombasa Port Access Road EIB CM Kenya 09/11/2017 Active
Cairo Metro Line 3 (Phase 3) EIB CM Egypt 21/07/2017 Active
Trans Adriatic Pipeline EIB CM 06/07/2017 Active
Regional Mombasa Port Access Road EIB CM Kenya 30/06/2017 Active
Georgia East-West Highway EIB CM Georgia 27/06/2017 Active
Regional Mombasa Port Access Road EIB CM Kenya 22/05/2017 Active
Centrale Solaire de Ouarzazate EIB CM Morocco 15/05/2017 Active
Corridor VC Mostar South EIB CM Bosnia and Herzegovina 02/05/2017 Active
Cairo Metro Line 3 (Phase 3) EIB CM Egypt 02/03/2017 Active
Georgia East-West Highway EIB CM Georgia 09/01/2017 Active
Réseau Ferroviaire Rapide EIB CM Tunisia 11/11/2016 Active
Banja Luka-Doboj Motorway EIB CM Bosnia and Herzegovina 12/10/2016 Active
CA CCFL Reventazon Hydropower EIB CM Costa Rica 28/09/2016 Active
JESSICA Initiative EIB CM Bulgaria 10/08/2016 Active
Grand Contournement Ouest de Strasbourg EIB CM France 19/07/2016 Active
Georgia East-West Highway EIB CM Georgia 21/04/2016 Active
Réseau Ferroviaire Rapide EIB CM Tunisia 06/04/2016 Active
Nam Theun 2 Hydroelectric EIB CM 06/04/2016 Active
Piraeus Port Expansion EIB CM Greece 26/09/2019 Active
Pune Metro Rail EIB CM India 01/09/2019 Active
Port-Disaster Infrastructure Reconstruction EIB CM Madagascar 05/08/2019 Active
Tomato Processing Line EIB CM Ukraine 01/08/2019 Active
Cairo Metro Line 3 (Phase 3) EIB CM Egypt 24/06/2019 Active
Bangalore Metro Rail Project Line R6 EIB CM India 06/06/2019 Active
Mariscina County Waste Management EIB CM Croatia 05/05/2019 Active
Banja Luka - Doboj Motorway EIB CM Bosnia and Herzegovina 14/04/2019 Active
Mariscina County Waste Management Centre (CWMC) EIB CM Croatia 31/03/2019 Active
Curtis Biomass Power Generation Plant EIB CM Spain 18/03/2019 Active
Banja Luka - Doboj Motorway EIB CM Bosnia and Herzegovina 03/03/2019 Active
TAP - TANAP EIB CM 06/02/2019 Active
Kharkiv Metro Expansion EIB CM Ukraine 22/01/2019 Active
Modernisation Routiere I EIB CM Tunisia 01/07/2018 Active
Modernisation Routiere I EIB CM Tunisia 09/05/2018 Active
Modernisation Routiere I EIB CM Tunisia 17/05/2018 Active
Nenskra HPP EIB CM Georgia 31/05/2018 Active
Trans Adriatic Pipeline EIB CM Greece 31/05/2018 Active
Castilla y Leon Climate Change EIB CM Spain 31/05/2018 Active
Municipal and Regional Infrastructure Loan EIB CM Serbia 13/08/2018 Active
Akira I Geothermal Power Plant EIB CM Kenya 30/08/2018 Active
D4R7 Slovakia PPP EIB CM Slovakia 30/08/2018 Active
Nepal Power System Expansion EIB CM Nepal 07/10/2018 Active
ONEE Project Eolien EIB CM Morocco 21/10/2018 Active
Cairo Metro Line 3 (Phase 3) EIB CM Egypt 04/11/2018 Active
S2 Denivellation de huit carrefours a Sfax EIB CM Tunisia 18/12/2018 Active
IFC/MIGA CAO Complaints IAM Country Date Filed Status
Alex Dev-01/Wadi al-Qamar IFC CAO Egypt 09/04/2015 Active
Axzon-01/Halych and Kalush IFC CAO Ukraine 03/02/2014 Active
Bilt Paper-02/Sipitang IFC CAO Malaysia 01/06/2015 Active
CIFI-01/Santa Cruz IFC CAO Guatemala 15/07/2015 Active
Dinant-02/Aguan Valley IFC CAO Honduras 25/07/2014 Active
Dinant-03/Aguan Valley IFC CAO Honduras 25/07/2014 Active
Eco Oro-01/Bucaramanga IFC CAO Colombia 13/06/2012 Active
Enso Albania-01 IFC CAO Albania 22/06/2015 Active
Ficohsa-02/Tela IFC CAO Honduras 09/10/2015 Active
India Infrastructure Fund-01/Dhenkanal District IFC CAO India 15/04/2011 Active
Ingenio Montelimar-01/Montelimar Environs IFC CAO Nicaragua 01/10/2015 Active
Lonmin-02/Marikana IFC CAO South Africa 16/06/2015 Active
Real LRIF-01/Coban IFC CAO Guatemala 29/10/2014 Active
Vizhinjam-01/Kerala IFC CAO India 21/08/2012 Active
Vizhinjam-02/Kerala IFC CAO India 23/09/2012 Active
Vizhinjam-03/Mulloor IFC CAO India 12/04/2013 Active
Wilmar Group-03/Jambi IFC CAO Indonesia 09/11/2011 Active
AGL-01/Makhalakidzeebi IFC CAO Georgia 15/02/2018 Active
Alex Dev Ltd-03/Beni Suef IFC CAO Egypt 10/05/2017 Active
Alex Dev Ltd-02/Beni Suef IFC CAO Egypt 13/02/2017 Active
Alto Maipo-01/Cajon del Maipo IFC CAO Chile 24/01/2017 Active
Alto Maipo-02/Cajon del Maipo IFC CAO Chile 05/07/2017 Active
Bridge International Academies-1/Kenya IFC CAO Kenya 16/04/2018 Active
Eleme Fertilizer-01/Port Harcourt IFC CAO Nigeria 11/04/2018 Active
Myanma Awba Group Company Ltd.-01/Myanmar IFC CAO Myanmar 04/10/2017 Active
Nedbank-01/Kintinian IFC CAO Guinea 27/04/2017 Active
Reventazon HPP-01/Siquirres IFC CAO Costa Rica 13/09/2016 Active
Reventazon HPP-02/Siquirres IFC CAO Costa Rica 20/12/2016 Active
Rizal Commercial Banking Corporation (RCBC)-01 IFC CAO Philippines 11/10/2017 Active
Togo LCT-02/Lomé IFC CAO Togo 16/02/2018 Active
Yanacocha-09/Cajamarca IFC CAO Peru 17/01/2017 Active
Yanacocha-10/Cajamarca IFC CAO Peru 10/05/2017 Active
Financial Intermediaries 01-03 IFC CAO Cambodia 11/06/2018 Active
Trans-Anatolian Pipeline-02/ Garajemirli IFC CAO Azerbaijan, Georgia, Turkey 26/10/2018 Active
Galnaftogaz-01/Kiev IFC CAO Ukraine 08/08/2018 Active
PL IV-01/Multiple locations IFC CAO Panama 18/06/2018 Active
TPBank and VPBank-01/Ratanakiri Province IFC CAO Cambodia 12/03/2019 Active
Palm Oil-01 IFC CAO Indonesia 26/11/2018 Active
Enso Albania-02/Mat IFC CAO Albania 20/03/2019 Active
MHP-01/Vinnytsia IFC CAO Ukraine 05/06/2018 Active
CBG-01/Sangaredi IFC CAO Guinea 26/02/2019 Active
Salala Rubber Corporation-01/Margibi and Bong IFC CAO Liberia 27/05/2019 Active
Indorama Kokand/Hamkor Bank-01 IFC CAO Uzbekistan 30/06/2016 Active
Japan Bank for International Cooperation EEG Complaints IAM Country Date Filed Status
Cirebon Coal-fired Power Plant Project-Unit 2 in West Java JBIC EEG Indonesia 24/05/2017 Active
Overseas Private Investment Corporation OA Complaints IAM Country Date Filed Status
Noble Energy Leviathan Project OPIC OA Israel 31/05/2019 Active
World Bank Panel Complaints IAM Country Date Filed Status
Amaravati Sustainable Capital City Development Project WB Panel India 25/03/2017 Active
Private Power Generation, Water Management and Development, and Energy for Rural Transformation III (Second Request) WB Panel Uganda 19/09/2016 Active
Private Power Generation, Water Management and Development, and Energy for Rural Transformation III WB Panel Uganda 20/06/2016 Active
Rural Water Supply and Sanitation Project for Low Income States - First Request WB Panel India 21/09/2018 Active
Rural Water Supply and Sanitation Project for Low Income States - Second Request WB Panel India 12/12/2018 Active
Transport Sector Support Project and its Additional Financing WB Panel Kenya 17/12/2018 Active
Odra-Vistula Flood Management Project - First Request WB Panel Poland 21/06/2019 Active
Odra-Vistula Flood Management Project - Second Request WB Panel Poland 11/07/2019 Active
Odra-Vistula Flood Management Project - Third Request WB Panel Poland 12/07/2019 Active
Odra-Vistula Flood Management Project - Fourth Request WB Panel Poland 15/07/2019 Active
Odra-Vistula Flood Management Project - Fifth Request WB Panel Poland 15/07/2019 Active
Teresina Enhancing Municipal Governance and Quality of Life Project and its Additional Financing WB Panel Brazil 23/08/2019 Active
Odra-Vistula Flood Management Project - Sixth Request WB Panel Poland 30/07/2019 Active
Odra-Vistula Flood Management Project - Seventh Request WB Panel Poland 04/09/2019 Active
Odra-Vistula Flood Management Project - Eighth Request WB Panel Poland 20/09/2019 Active
Odra-Vistula Flood Management Project - Ninth Request WB Panel Poland 07/10/2019 Active