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Complaints

A complaint is a submission to an independent accountability mechanism that raises concerns about actual or potential harm related to an IFI-supported project.


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Asian Development Bank SPF CRP Complaints IAM Country Date Filed Status
Promoting Economic Use of Customary Land and Samoa AgriBusiness Support Project ADB SPF CRP Samoa 13/04/2016 Active
National Highway Network Development in Balochistan Project ADB SPF CRP Pakistan 02/03/2018 Active
Adjaristsqali Hydropower Project ADB SPF CRP Georgia 15/02/2018 Active
Clean Energy and Network Efficiency Improvement Project ADB SPF CRP Sri Lanka 31/07/2017 Active
MFF Sustainable Urban Transport Investment Program - Tranche 3 ADB SPF CRP Georgia 12/04/2016 Active
North-South Transmission Enhancement Project ADB SPF CRP Afghanistan 31/01/2018 Active
Peshawar Sustainable Bus Rapid Transit Corridor ADB SPF CRP Pakistan 07/02/2018 Active
Peshawar Sustainable Bus Rapid Transit Corridor ADB SPF CRP Pakistan 19/03/2018 Active
Uttarakhand Urban Sector Development Investment Program - Project 1 and Uttarakhand Urban Sector Development Investment Program - Tranche 2 ADB SPF CRP India 16/02/2018 Active
Integrated Road Investment Program ADB SPF CRP Sri Lanka 24/02/2018 Active
Pehur High Level Canal Extension Project ADB SPF CRP Pakistan 05/02/2019 Active
Ulaanbaatar Urban Services and Ger Areas Development Investment Proram - Tranche 1 ADB SPF CRP Mongolia 28/02/2019 Active
MFF Power Transmission Enhancement Investment Program II Tranche 3 ADB SPF CRP Pakistan 18/05/2019 Active
Tamil Nadu Urban Flagship Investment Program - Tranche 1 ADB SPF CRP India 17/07/2020 Active
Tanahu Hydropower Project ADB SPF CRP Nepal 12/02/2020 Active
Regional Urban Development Project ADB SPF CRP Nepal 03/01/2020 Active
Greater Colombo Wastewater Management Project ADB SPF CRP Sri Lanka 22/11/2019 Active
Greater Mekong Subregion Tourism Infrastructure for Inclusive Growth Project ADB SPF CRP Laos 13/07/2021 Active
Electricity Transmission Expansion and Supply Improvement Project ADB SPF CRP Nepal 13/07/2021 Active
Water Resources Development Investment Program - Project 2 ADB SPF CRP Afghanistan 12/07/2021 Active
Pacific Telecommunications Modernization Project ADB SPF CRP Papua New Guinea 06/07/2021 Active
Tamil Nadu Urban Flagship Investment Program - Tranche 2 ADB SPF CRP India 01/07/2021 Active
Sustainable Coastal Protection and Management Investment Program - Tranche 2 ADB SPF CRP India 30/06/2021 Active
Peshawar Sustainable Bus Rapid Transit Corridor Project ADB SPF CRP Pakistan 17/06/2021 Active
Central Asia Regional Economic Cooperation Corridor Development Investment Program - Tranche 1 ADB SPF CRP Pakistan 10/06/2021 Active
European Investment Bank CM Complaints IAM Country Date Filed Status
Secondary and Local Roads Programme EIB CM Albania 03/09/2013 Active
Subconcessao Pinhal Interior EIB CM Portugal 04/03/2011 Active
Grand Contournement Ouest de Strasbourg EIB CM France 12/04/2018 Active
Trans Adriatic Pipeline EIB CM Italy 06/02/2018 Active
Trans Adriatic Pipeline EIB CM Greece 04/02/2018 Active
Cairo Metro Line 3 (Phase 3) EIB CM Egypt 14/12/2017 Active
Cairo Metro Line 3 (Phase 3) EIB CM Egypt 21/07/2017 Active
Trans Adriatic Pipeline EIB CM 06/07/2017 Active
Corridor VC Mostar South EIB CM Bosnia and Herzegovina 02/05/2017 Active
JESSICA Initiative EIB CM Bulgaria 10/08/2016 Active
Grand Contournement Ouest de Strasbourg EIB CM France 19/07/2016 Active
Piraeus Port Expansion EIB CM Greece 26/09/2019 Active
Pune Metro Rail EIB CM India 01/09/2019 Active
Port-Disaster Infrastructure Reconstruction EIB CM Madagascar 05/08/2019 Active
Tomato Processing Line EIB CM Ukraine 01/08/2019 Active
Bangalore Metro Rail Project Line R6 EIB CM India 06/06/2019 Active
Mariscina County Waste Management EIB CM Croatia 05/05/2019 Active
Banja Luka - Doboj Motorway EIB CM Bosnia and Herzegovina 14/04/2019 Active
Curtis Biomass Power Generation Plant EIB CM Spain 18/03/2019 Active
Banja Luka - Doboj Motorway EIB CM Bosnia and Herzegovina 03/03/2019 Active
Trans Adriatic Pipeline EIB CM Greece 31/05/2018 Active
D4R7 Slovakia PPP EIB CM Slovakia 30/08/2018 Active
Nepal Power System Expansion EIB CM Nepal 07/10/2018 Active
ONEE Project Eolien EIB CM Morocco 21/10/2018 Active
Cairo Metro Line 3 (Phase 3) EIB CM Egypt 04/11/2018 Active
S2 Denivellation de huit carrefours a Sfax EIB CM Tunisia 18/12/2018 Active
Divaca-Koper Second Rail Track EIB CM Slovenia 26/10/2020 Active
Ukraine Urban Public Transport EIB CM Ukraine 31/08/2020 Active
Pune Metro Rail EIB CM India 28/08/2020 Active
Eolo I (Wind) - Phase II EIB CM Spain 20/08/2020 Active
Oosterweel Connection EIB CM Belgium 10/07/2020 Active
Completion of Tashlyk HPSPP EIB CM Ukraine 12/06/2020 Active
GEEREF - Akiira Geothermal Power Plant EIB CM Kenya 03/06/2020 Active
GEEREF - Akiira Geothermal Power Plant EIB CM Kenya 03/06/2020 Active
Marišćina County Waste Management EIB CM Croatia 28/05/2020 Active
SE Safety Improvement EIB CM Slovakia 05/05/2020 Active
Lega Dembi Gold EIB CM Ethiopia 25/03/2020 Active
Budapest Airport Concession EIB CM Hungary 02/03/2020 Active
Lebanon Round 1 Wind - Project 1 EIB CM Lebanon 27/02/2020 Active
Nepal Tenahu Hydropower Project EIB CM Nepal 11/02/2020 Active
Corridor VC Mostar South EIB CM Bosnia and Herzegovina 05/02/2020 Active
GEF South Asia Growth Fund II EIB CM India 21/11/2019 Active
Flood Protection Measures EIB CM Greece 23/07/2021 Active
Endesa Wind and Solar Green Framework Loan EIB CM Spain 12/07/2021 Active
Flood Protection Measures EIB CM Greece 12/07/2021 Active
Malawi NRWB Water Efficiency EIB CM Malawi 09/07/2021 Active
Nepal Tanahu Hydropower Project EIB CM Nepal 03/06/2021 Active
Nepal Tanahu Hydropower Project EIB CM Nepal 03/06/2021 Active
S2 Denivellation de huit carrefours a Sfax EIB CM Tunisia 03/03/2021 Active
Pune Metro Line EIB CM India 23/02/2021 Active
Autobahn A49 Fritzlar-Ohmtal Dreieck (PPP) EIB CM Germany 02/02/2021 Active
Trans Adriatic Pipeline EIB CM Italy 21/12/2020 Active
Autobahn A49 Fritzlar-Ohmtal Dreieck (PPP) EIB CM Germany 15/12/2020 Active
Cairo Metro Line 3 (Phase 3) EIB CM Egypt 11/12/2020 Active
Divaca-Koper Second Rail Track EIB CM Slovenia 25/11/2020 Active
IFC/MIGA CAO Complaints IAM Country Date Filed Status
Alex Dev-01/Wadi al-Qamar IFC CAO Egypt 09/04/2015 Active
Axzon-01/Halych and Kalush IFC CAO Ukraine 03/02/2014 Active
Lonmin-02/Marikana IFC CAO South Africa 16/06/2015 Active
AGL-01/Makhalakidzeebi IFC CAO Georgia 15/02/2018 Active
Alex Dev Ltd-03/Beni Suef IFC CAO Egypt 10/05/2017 Active
Alex Dev Ltd-02/Beni Suef IFC CAO Egypt 13/02/2017 Active
Alto Maipo-01/Cajon del Maipo IFC CAO Chile 24/01/2017 Active
Alto Maipo-02/Cajon del Maipo IFC CAO Chile 05/07/2017 Active
Bridge International Academies-1/Kenya IFC CAO Kenya 16/04/2018 Active
Eleme Fertilizer-01/Port Harcourt IFC CAO Nigeria 11/04/2018 Active
Myanma Awba Group Company Ltd.-01/Myanmar IFC CAO Myanmar 04/10/2017 Active
Nedbank-01/Kintinian IFC CAO Guinea 27/04/2017 Active
Rizal Commercial Banking Corporation (RCBC)-01 IFC CAO Philippines 11/10/2017 Active
Togo LCT-02/Lomé IFC CAO Togo 16/02/2018 Active
Financial Intermediaries 01-03 IFC CAO Cambodia 11/06/2018 Active
PL IV-01/Multiple locations IFC CAO Panama 18/06/2018 Active
TPBank and VPBank-01/Ratanakiri Province IFC CAO Cambodia 12/03/2019 Active
Palm Oil-01 IFC CAO Indonesia 26/11/2018 Active
MHP-01/Vinnytsia IFC CAO Ukraine 05/06/2018 Active
CBG-01/Sangaredi IFC CAO Guinea 26/02/2019 Active
Salala Rubber Corporation-01/Margibi and Bong IFC CAO Liberia 27/05/2019 Active
Indorama Kokand/Hamkor Bank-01 IFC CAO Uzbekistan 30/06/2016 Active
Karot Hydro-02 IFC CAO Pakistan 24/08/2019 Active
Karot Hydro-03 IFC CAO Pakistan 06/07/2020 Active
Grupo M and CODEVI II-01/Zone Franche de Ouanaminthe IFC CAO Haiti 12/03/2020 Active
Masdar Baynouna-01/ East Amman IFC CAO Jordan 11/02/2020 Active
Bridge International Academies-02/Kenya IFC CAO Kenya 16/02/2020 Active
Delonex and Africa Oil-01/Kerio Valley IFC CAO Kenya 06/08/2019 Active
Pan American Energy (PAE)-01/Comodoro Rivadavia IFC CAO Argentina 22/09/2020 Active
Alcazar Energy-01/Jordan IFC CAO Jordan 02/03/2020 Active
Daehan Wind Power Company 01/Tafila IFC CAO Jordan 16/06/2020 Active
Shapoorji Pallonji-01/Pune IFC CAO India 08/12/2020 Active
Bridge International Academies-03/Kenya IFC CAO Kenya 03/09/2020 Active
Bridge International Academies-04/Vice President request IFC CAO Kenya 16/02/2020 Active
Valor-01/Sao Paulo IFC CAO Brazil 12/03/2021 Active
HSA Foods-01 IFC CAO Yemen 05/04/2021 Active
Japan Bank for International Cooperation EEG Complaints IAM Country Date Filed Status
Cirebon Coal-fired Power Plant Project-Unit 2 in West Java JBIC EEG Indonesia 24/05/2017 Active