×
Export Data
Goal

We are in the process of designing export functionality for the site. Please share your thoughts, questions, and use cases with us below.

Name
Email
Comments

Please select this quarter to add involved staff

To-Do's

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Register / Login

Complaint Pathfinder

AC Helpdesk

Complaint Builder

Visualize Complaint List Complaint Map Remedy Data Document Search Glossary

Policy Comparison Tool

Research Library

Loading...

Status: Activex

Complaints

A complaint is a submission to an independent accountability mechanism that raises concerns about actual or potential harm related to an IFI-supported project.

Visualize View as List View as Map Advanced Filter Export
Showing 136 Complaints
Filters

Complaint Filters

IAM
Status
Issue
Filer Type
is registered
Is eligible
Has DR Agreement
Non-Compliance Found
Is monitored
Complaint Country
Complaint Region
Rejection Reasons
Year Filed
Year Closed
Min Duration (months)
Max Duration (months)
Has Commitments
Commitment Status
Community Facing Commitments
Institution Facing Commitments
Commitment Stage
Commitment Type

Complaint Stage Filters

Registration Outputs
Has registration report
Unregistered - Reasons
Eligibility Outputs
Has eligibility report
Ineligibility - Reasons
Dispute Resolution Outputs
Has dr report
No DR - Reasons
Compliance Review Outputs
Has compliance report
No CR - Reasons
Monitoring Outputs
Has monitoring report
No Monitoring - Reasons

Project Filters

Bank
Project
Client
Implementer
Sector
Investment Type
Project Country
Project Region
Commitment Category
Clear
Asian Development Bank SPF CRP Complaints IAM Country Date Filed Status
North-South Transmission Enhancement Project ADB SPF CRP Afghanistan 31/01/2018 Active
Uttarakhand Urban Sector Development Investment Program - Project 1 and Uttarakhand Urban Sector Development Investment Program - Tranche 2 ADB SPF CRP India 16/02/2018 Active
Integrated Road Investment Program ADB SPF CRP Sri Lanka 24/02/2018 Active
Pehur High Level Canal Extension Project ADB SPF CRP Pakistan 05/02/2019 Active
MFF Power Transmission Enhancement Investment Program II Tranche 3 ADB SPF CRP Pakistan 18/05/2019 Active
Tanahu Hydropower Project ADB SPF CRP Nepal 12/02/2020 Active
Secondary Green Cities Development Project ADB SPF CRP Vietnam 25/11/2023 Active
Peshawar Sustainable Bus Rapid Transit Corridor Project ADB SPF CRP Pakistan 06/10/2023 Active
Balakot Hydropower Development Project ADB SPF CRP Pakistan 21/02/2024 Active
Kathmandu Valley Water Supply Improvement Project ADB SPF CRP Nepal 09/03/2018 Active
Unknown ADB Project ADB SPF CRP Nauru 27/03/2018 Active
Jammu and Kashmir Urban Sector Development Investment Program - Tranche 2 ADB SPF CRP India 05/04/2018 Active
Greater Colombo Water and Wastewater Management Improvement Investment Program (Tranche 3) ADB SPF CRP Sri Lanka 16/04/2018 Active
Unclear ADB Project (Pakistan) ADB SPF CRP Pakistan 30/04/2018 Active
Jamshoro Power Generation Project ADB SPF CRP Pakistan 15/05/2018 Active
Power Sector Master Plan ADB SPF CRP Afghanistan 11/05/2018 Active
Unknown ADB-unmentioned Project ADB SPF CRP Unknown 13/05/2018 Active
Integrated Road Investment Program ADB SPF CRP Sri Lanka 11/07/2018 Active
Mahaweli Water Security Investment Program - Tranche 1 ADB SPF CRP Sri Lanka 16/07/2018 Active
Uttarakhand Urban Sector Development Investment Program - Project 1 ADB SPF CRP India 17/07/2018 Active
Sustainable Urban Transport Investment Program - Tranche 3 ADB SPF CRP Georgia 31/07/2018 Active
Clean Energy and Network Efficiency Improvement Project ADB SPF CRP Sri Lanka 19/08/2018 Active
Unknown ADB-unmentioned Project (India) ADB SPF CRP India 24/08/2018 Active
Sustainable Urban Transport Investment Program - Tranche 3 ADB SPF CRP Georgia 25/08/2018 Active
Unknown ADB-unmentioned Project (Sri Lanka) ADB SPF CRP Sri Lanka 06/09/2018 Active
Second Integrated Road Investment Program ADB SPF CRP Sri Lanka 26/09/2018 Active
Integrated Road Investment Program ADB SPF CRP Sri Lanka 28/09/2018 Active
Integrated Road Investment Program ADB SPF CRP Sri Lanka 02/10/2018 Active
Mumbai Metro Rail Systems Project ADB SPF CRP India 10/10/2018 Active
Sindh Cities Improvement Investment Program - Tranche 2 ADB SPF CRP Pakistan 18/10/2018 Active
Integrated Road Investment Program-Tranche 2 ADB SPF CRP Sri Lanka 16/01/2019 Active
Second Integrated Road Investment Program - Tranche 1 ADB SPF CRP Sri Lanka 18/01/2019 Active
South Asia Subregional Economic Cooperation Road Connectivity Investment ProgramTranche 2 ADB SPF CRP India 01/02/2019 Active
South Asia Subregional Economic Cooperation Road Connectivity Investment Program-Tranche 2 ADB SPF CRP India 12/02/2019 Active
South Asia Subregional Economic Cooperation Road Connectivity Investment Program-Tranche 2 ADB SPF CRP India 12/02/2019 Active
Uttarakhand Power Sector Investment Pro gram ADB SPF CRP India 28/02/2019 Active
Peshawar Sustainable Bus Rapid Transit Corridor Project ADB SPF CRP Pakistan 28/02/2019 Active
Integrated Urban Development Project ADB SPF CRP Nepal 18/03/2019 Active
Power project (No ADB-assisted project yet identified) ADB SPF CRP Afghanistan 16/03/2019 Active
Alaoa Multi-Purpose Dam Project ADB SPF CRP Samoa 21/03/2019 Active
China, People's Republic of: Air Quality Improvement in the Greater Beijing– Tianjin–Hebei Region— Shandong Clean Heating and Cooling Project ADB SPF CRP China 29/03/2019 Active
Peshawar Sustainable Bus Rapid Transit Corridor Project ADB SPF CRP Pakistan 04/04/2019 Active
Scoping the Green Investments Finance Program ADB SPF CRP Kazakhstan 04/04/2019 Active
Tanahu Hydropower Project ADB SPF CRP Nepal 04/04/2019 Active
Alaoa Multi-Purpose Dam Project ADB SPF CRP Samoa 16/04/2019 Active
Sri Lanka: Railway Efficiency Improvement Project ADB SPF CRP Sri Lanka 07/05/2019 Active
Climate Adaptation in Vennar Subbasin in Cauvery Delta Project ADB SPF CRP India 15/05/2019 Active
Chennai Kanyakumari Industrial Corridor Power Sector Investment Project ADB SPF CRP India 20/05/2019 Active
Peshawar Sustainable Bus Rapid Transit Corridor Project ADB SPF CRP Pakistan 07/07/2019 Active
Air Quality Improvement in the Greater Beijing– Tianjin–Hebei Region— Shandong Clean Heating and Cooling Project (Second Complaint) ADB SPF CRP China 17/07/2019 Active
Air Quality Improvement in the Greater Beijing– Tianjin–Hebei Region— Shandong Clean Heating and Cooling Project (Third Complaint) ADB SPF CRP China 23/07/2019 Active
Air Quality Improvement in the Greater Beijing– Tianjin–Hebei Region— Shandong Clean Heating and Cooling Project (Fourth Complaint) ADB SPF CRP China 23/07/2019 Active
North–South Corridor (Kvesheti– Kobi) Road Project ADB SPF CRP Georgia 31/07/2019 Active
South Asia Subregional Economic Cooperation Railway Connectivity: Akhaura-Laksam Double Track Project ADB SPF CRP Bangladesh 10/10/2020 Active
Chennai-Kanyakumari Industrial Corridor: Power Sector Investment Project ADB SPF CRP India 23/10/2020 Active
Jalalpur Irrigation Project ADB SPF CRP Pakistan 05/12/2021 Active
Chhattisgarh Road Connectivity Project ADB SPF CRP India 19/12/2021 Active
Peshawar Sustainable Bus Rapid Transit Corridor Project ADB SPF CRP Pakistan 30/11/2022 Active
Central Asia Regional Economic Cooperation Corridor Development Investment Program – Tranche 1 ADB SPF CRP Pakistan 07/12/2022 Active
French Development Agency ESCM Complaints IAM Country Date Filed Status
Pune Metro Railway AFD ESCM India 02/07/2019 Active
Pune Metro Railway 2 AFD ESCM India 02/07/2019 Active
Dakar Regional Express Train AFD ESCM Senegal 09/07/2019 Active
Sanitation Project, North Africa (Taghjijt, Morocco) AFD ESCM Morocco 01/07/2020 Active
Sanitation Project, North Africa (Taghjijt, Morocco) AFD ESCM Morocco 01/08/2020 Active
Sanitation Project, North Africa AFD ESCM 01/04/2021 Active
African Development Bank IRM Complaints IAM Country Date Filed Status
Dakar Regional Express Train - Phase 1: Dakar-Diamniadio Segment, Senegal AfDB IRM Senegal 09/06/2019 Active
Nachtigal Hydropower Project AfDB IRM Cameroon 21/06/2022 Active
Lome-Cotonou road rehabilitation (phase 2) and coastal protection project (Benin-Togo) AfDB IRM Benin, Togo 04/01/2022 Active
120 MW Malicounda Dual Fuel Power Project in Senegal AfDB IRM Senegal 17/12/2021 Active
Multinational Lakes Edward and Albert Integrated Fisheries and Water Resources Management (Leaf II) Project AfDB IRM Uganda 17/11/2021 Active
Wadelai Irrigation Scheme Project under the Farm Income Enhancement and Forestry Conservation Project – Phase 2 (FIEFOC-2 ) AfDB IRM Uganda 06/10/2021 Active
European Bank for Reconstruction and Development IPAM Complaints IAM Country Date Filed Status
MHP Corporate Support Loan, MHP Biogas EBRD IPAM Ukraine 05/06/2018 Active
Kozloduy International Decommissioning Support Fund EBRD IPAM Bulgaria 07/03/2018 Active
Lydian (Amulsar Gold Mine) - Extension EBRD IPAM Armenia 19/05/2020 Active
Ulaanbaatar Darkhan Road EBRD IPAM Mongolia 31/03/2022 Active
DFF Adriatic Metals EBRD IPAM Bosnia and Herzegovina 15/08/2022 Active
Corridor Vc Doboj - Bypass EBRD IPAM Bosnia and Herzegovina 19/12/2022 Active
Corridor Vc 2 (Request #3) EBRD IPAM Bosnia and Herzegovina 13/07/2023 Active
Corridor Vc in FBH - Part 3 (Request #2) EBRD IPAM Bosnia and Herzegovina 26/04/2023 Active
IPAM Case 202309 EBRD IPAM 03/08/2023 Active
Maritsa East Mines EBRD IPAM Bulgaria 28/10/2021 Active
European Investment Bank CM Complaints IAM Country Date Filed Status
Nepal Tenahu Hydropower Project EIB CM Nepal 11/02/2020 Active
Nepal Tanahu Hydropower Project EIB CM Nepal 03/06/2021 Active
Nepal Tanahu Hydropower Project EIB CM Nepal 03/06/2021 Active
Pune Metro Line EIB CM India 23/02/2021 Active
Barrage Réservoir de Lom Pangar - Nachtigal Hydropower Plant EIB CM Cameroon 30/08/2022 Active
Zenata Urban Development Project EIB CM Morocco 01/02/2022 Active
Bogota Sustainable Transport FL EIB CM Colombia 25/10/2021 Active
Railway Nis-Dimitrovgrad EIB CM Serbia 08/09/2022 Active
Bogota Sustainable Transport FL EIB CM Colombia 17/03/2022 Active
Flood Protection Measures EIB CM Greece 15/11/2023 Active
Zenata Urban Development EIB CM Morocco 14/12/2022 Active
Zenata Urban Development EIB CM Morocco 12/08/2023 Active
Zenata Urban Development EIB CM Morocco 11/09/2023 Active
Zenata Urban Development EIB CM Morocco 13/09/2023 Active
Zenata Urban Development EIB CM Morocco 03/10/2023 Active
Failure to timely disclose projects summaries EIB CM Poland 28/12/2022 Active
Metro to Madrid Line 11 Extension EIB CM Spain 13/09/2023 Active
Bolivia Mi Agua Water and Sanitation EIB CM Bolivia 22/10/2023 Active
Programme National Assainissement PNA II EIB CM Morocco 19/12/2017 Active
Inter-American Development Bank MICI Complaints IAM Country Date Filed Status
Integrated Urban Solid Waste Management Program - Request IV IDB MICI Argentina 31/01/2022 Active
National Tourism Development Program - PRODETUR Nacional-Rio de Janeiro IDB MICI Brazil 13/07/2022 Active
Metro of Bogota First Line - First Tranch - Request V IDB MICI Colombia 12/08/2022 Active
Tacuarembó-Salto Green Transmission Line - Request II IDB MICI Uruguay 17/11/2022 Active
Ruta del Cacao 4G Toll Road IDB MICI Colombia 27/12/2019 Active
International Finance Corporation and Multilateral Investment Guarantee Agency CAO Complaints IAM Country Date Filed Status
Axzon-01/Halych and Kalush IFC CAO Ukraine 03/02/2014 Active
VEIL II-01/ Ratanakiri Province IFC CAO Cambodia 10/02/2014 Active
AGL-01/Makhalakidzeebi IFC CAO Georgia 15/02/2018 Active
Cambodia: Financial Intermediaries-01/ IFC CAO Cambodia 11/06/2018 Active
TPBank and VPBank-01/Ratanakiri Province IFC CAO Cambodia 12/03/2019 Active
Wings-01/Long Beluah IFC CAO Indonesia 26/11/2018 Active
MHP-01/Vinnytsia IFC CAO Ukraine 05/06/2018 Active
CBG-01/Sangaredi IFC CAO Guinea 26/02/2019 Active
Karot Hydro-02/Jhelum River IFC CAO Pakistan 24/08/2019 Active
Karot Hydro-03 IFC CAO Pakistan 06/07/2020 Active
Grupo M and CODEVI II-01/Zone Franche de Ouanaminthe IFC CAO Haiti 12/03/2020 Active
Masdar Baynouna-01/ East Amman IFC CAO Jordan 11/02/2020 Active
Shapoorji Pallonji-01/Pune IFC CAO India 08/12/2020 Active
Benban Solar-02 IFC CAO Egypt 08/06/2022 Active
Benban Solar-06 IFC CAO Egypt 23/09/2022 Active
Nachtigal Hydropower Co-01 IFC CAO Cameroon 19/04/2022 Active
Financial Intermediaries-04 IFC CAO Cambodia 10/02/2022 Active
Karot Hydro-04/Jhelum River IFC CAO Pakistan 20/05/2022 Active
Turkiye: Izmir Water and Sewerage Administration IFC CAO Turkey 15/12/2021 Active
Pakistan: Karot Hydro-05/Jhelum River IFC CAO Pakistan 20/06/2022 Active
Pakistan: Karot Hydro-06/Jhelum River IFC CAO Pakistan 23/06/2022 Active
Cambodia: Financial Intermediaries-02/ IFC CAO Cambodia 11/06/2018 Active
Cambodia: Financial Intermediaries-03/ IFC CAO Cambodia 11/06/2018 Active
Japan Bank for International Cooperation OEEG Complaints IAM Country Date Filed Status
LNG Canada Project JBIC OEEG Canada 17/07/2025 Active
Freeport LNG Export Project JBIC OEEG United States 18/05/2026 Active
Japan International Cooperation Agency EG Complaints IAM Country Date Filed Status
Metro Manila Subway Project (Phase 1) JICA EG Philippines 23/07/2023 Active
United Nations Development Programme SECU Complaints IAM Country Date Filed Status
Integrated Protected Area Land and Seascape Management in Tanintharyi (Ridge to Reef) UNDP SECU Myanmar 20/09/2018 Active
Sector Privado y Agenda 2030, potentially others UNDP SECU Colombia 11/05/2021 Active
MoU Between the United Nations Development Programme and Musina-Makhado Special Economic Zone UNDP SECU South Africa 07/06/2022 Active
Funding Facility for Stabilization UNDP SECU Iraq 05/09/2023 Active
World Bank AM Complaints IAM Country Date Filed Status
Vietnam Coastal Cities Sustainable Environment Project - Second Request WB AM Vietnam 27/08/2023 Active