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Complaints

A complaint is a submission to an independent accountability mechanism that raises concerns about actual or potential harm related to an IFI-supported project.

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Project Filters

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Asian Development Bank SPF CRP Complaints IAM Country Date Filed Status
North-South Transmission Enhancement Project ADB SPF CRP Afghanistan 31/01/2018 Active
Uttarakhand Urban Sector Development Investment Program - Project 1 and Uttarakhand Urban Sector Development Investment Program - Tranche 2 ADB SPF CRP India 16/02/2018 Active
Integrated Road Investment Program ADB SPF CRP Sri Lanka 24/02/2018 Active
Pehur High Level Canal Extension Project ADB SPF CRP Pakistan 05/02/2019 Active
MFF Power Transmission Enhancement Investment Program II Tranche 3 ADB SPF CRP Pakistan 19/06/2019 Active
Tanahu Hydropower Project ADB SPF CRP Nepal 12/02/2020 Active
Regional Urban Development Project ADB SPF CRP Nepal 03/01/2020 Active
Delhi-Meerut Regional Rapid Transit System Investment Project ADB SPF CRP India 11/10/2022 Active
Punjab Intermediate Cities Improvement Investment Project ADB SPF CRP Pakistan 17/10/2022 Active
Secondary Green Cities Development Project ADB SPF CRP Vietnam 01/12/2023 Active
Peshawar Sustainable Bus Rapid Transit Corridor Project ADB SPF CRP Pakistan 07/11/2023 Active
Punjab Intermediate Cities Improvement Investment Project ADB SPF CRP Pakistan 26/06/2023 Active
Balakot Hydropower Development Project ADB SPF CRP Pakistan 21/02/2024 Active
French Development Agency ESCM Complaints IAM Country Date Filed Status
Pune Metro Railway AFD ESCM India 02/07/2019 Active
Pune Metro Railway 2 AFD ESCM India 02/07/2019 Active
Dakar Regional Express Train AFD ESCM Senegal 09/07/2019 Active
Urban Renovation Project, South America AFD ESCM 19/04/2021 Active
Coastline Development Project, West Africa AFD ESCM 19/05/2021 Active
Sanitation Project, South America AFD ESCM 13/10/2021 Active
Public Transport Project, South Asia AFD ESCM 16/12/2021 Active
Local Development Project, North Africa AFD ESCM 16/12/2021 Active
Public Transport Project, South Asia AFD ESCM 31/12/2021 Active
African Development Bank IRM Complaints IAM Country Date Filed Status
Mombasa Mariakani Highway Project AfDB IRM Kenya 27/12/2017 Active
Dakar Regional Express Train - Phase 1: Dakar-Diamniadio Segment, Senegal AfDB IRM Senegal 09/06/2019 Active
Nachtigal Hydropower Project AfDB IRM Cameroon 21/06/2022 Active
Lome-Cotonou road rehabilitation (phase 2) and coastal protection project (Benin-Togo) AfDB IRM Benin, Togo 04/01/2022 Active
120 MW Malicounda Dual Fuel Power Project in Senegal AfDB IRM Senegal 17/12/2021 Active
Multinational Lakes Edward and Albert Integrated Fisheries and Water Resources Management (Leaf II) Project AfDB IRM Uganda 17/11/2021 Active
Wadelai Irrigation Scheme Project under the Farm Income Enhancement and Forestry Conservation Project – Phase 2 (FIEFOC-2 ) AfDB IRM Uganda 06/10/2021 Active
German Investment Corporation, Netherlands Development Finance Company ICM Complaints IAM Country Date Filed Status
FirstRand Bank DEG/FMO/PR ICM Unknown 25/02/2021 Active
Niche Cocoa Industry Ltd DEG/FMO/PR ICM Ghana 01/12/2022 Active
European Bank for Reconstruction and Development IPAM Complaints IAM Country Date Filed Status
MHP Corporate Support Loan, MHP Biogas EBRD IPAM Ukraine 05/06/2018 Active
Kozloduy International Decommissioning Support Fund EBRD IPAM Bulgaria 07/03/2018 Active
Lydian (Amulsar Gold Mine) - Extension EBRD IPAM Armenia 19/05/2020 Active
Ulaanbaatar Darkhan Road EBRD IPAM Mongolia 31/03/2022 Active
DFF Adriatic Metals EBRD IPAM Bosnia and Herzegovina 15/08/2022 Active
Titan 2027 Eurobond EBRD IPAM Egypt 25/10/2022 Active
Corridor Vc Doboj - Bypass EBRD IPAM Bosnia and Herzegovina 19/12/2022 Active
Corridor Vc 2 (Request #3) EBRD IPAM Bosnia and Herzegovina 13/07/2023 Active
Corridor Vc in FBH - Part 3 (Request #2) EBRD IPAM Bosnia and Herzegovina 26/04/2023 Active
IPAM Case 202309 EBRD IPAM 03/08/2023 Active
Maritsa East Mines EBRD IPAM Bulgaria 28/10/2021 Active
European Investment Bank CM Complaints IAM Country Date Filed Status
Nepal Tenahu Hydropower Project EIB CM Nepal 11/02/2020 Active
Nepal Tanahu Hydropower Project EIB CM Nepal 03/06/2021 Active
Nepal Tanahu Hydropower Project EIB CM Nepal 03/06/2021 Active
Pune Metro Line EIB CM India 23/02/2021 Active
Barrage Réservoir de Lom Pangar - Nachtigal Hydropower Plant EIB CM Cameroon 30/08/2022 Active
Zenata Urban Development Project EIB CM Morocco 01/02/2022 Active
Bogota Sustainable Transport FL EIB CM Colombia 25/10/2021 Active
Railway Nis-Dimitrovgrad EIB CM Serbia 08/09/2022 Active
Bogota Sustainable Transport FL EIB CM Colombia 17/03/2022 Active
Flood Protection Measures EIB CM Greece 15/11/2023 Active
Zenata Urban Development EIB CM Morocco 14/12/2022 Active
Zenata Urban Development EIB CM Morocco 12/08/2023 Active
Zenata Urban Development EIB CM Morocco 11/09/2023 Active
Zenata Urban Development EIB CM Morocco 13/09/2023 Active
Zenata Urban Development EIB CM Morocco 03/10/2023 Active
Failure to timely disclose projects summaries EIB CM Poland 28/12/2022 Active
Metro to Madrid Line 11 Extension EIB CM Spain 13/09/2023 Active
Bolivia Mi Agua Water and Sanitation EIB CM Bolivia 22/10/2023 Active
Programme National Assainissement PNA II EIB CM Morocco Active
Green Climate Fund IRM Complaints IAM Country Date Filed Status
GCF-EBRD Egypt Renewable Energy Financing Framework GCF IRM Egypt 28/09/2022 Active
GCF-EBRD Egypt Renewable Energy Financing Framework GCF IRM Egypt 28/09/2022 Active
Inter-American Development Bank MICI Complaints IAM Country Date Filed Status
Rural Land Titling & Registration Project in Peru - Third Phase IDB MICI Peru 27/08/2015 Active
Ituango Hydropower Plant IDB MICI Colombia 05/06/2018 Active
Integrated Urban Solid Waste Management Program - Request IV IDB MICI Argentina 31/01/2022 Active
Reconquista River Sanitation Environmental Program - Request V IDB MICI Argentina 08/07/2022 Active
National Tourism Development Program - PRODETUR Nacional-Rio de Janeiro IDB MICI Brazil 13/07/2022 Active
Metro of Bogota First Line - First Tranch - Request V IDB MICI Colombia 12/08/2022 Active
Tacuarembó-Salto Green Transmission Line - Request II IDB MICI Uruguay 17/11/2022 Active
IFC/MIGA CAO Complaints IAM Country Date Filed Status
Axzon-01/Halych and Kalush IFC CAO Ukraine 03/02/2014 Active
VEIL II-01/ Ratanakiri Province IFC CAO Cambodia 10/02/2014 Active
AGL-01/Makhalakidzeebi IFC CAO Georgia 15/02/2018 Active
Bridge International Academies-01/Kenya IFC CAO Kenya 16/04/2018 Active
Nedbank Tier II-01/Kintinian IFC CAO Guinea 27/04/2017 Active
Financial Intermediaries 01-03 IFC CAO Cambodia 11/06/2018 Active
TPBank and VPBank-01/Ratanakiri Province IFC CAO Cambodia 12/03/2019 Active
Wings-01/Long Beluah IFC CAO Indonesia 26/11/2018 Active
MHP-01/Vinnytsia IFC CAO Ukraine 05/06/2018 Active
CBG-01/Sangaredi IFC CAO Guinea 26/02/2019 Active
Salala Rubber Corporation-01/Margibi and Bong IFC CAO Liberia 27/05/2019 Active
Karot Hydro-02/Jhelum River IFC CAO Pakistan 24/08/2019 Active
Karot Hydro-03 IFC CAO Pakistan 06/07/2020 Active
Grupo M and CODEVI II-01/Zone Franche de Ouanaminthe IFC CAO Haiti 12/03/2020 Active
Masdar Baynouna-01/ East Amman IFC CAO Jordan 11/02/2020 Active
Delonex and Africa Oil-01/Kerio Valley IFC CAO Kenya 06/08/2019 Active
Daehan Wind Power Company 01/Tafila IFC CAO Jordan 16/06/2020 Active
Shapoorji Pallonji-01/Pune IFC CAO India 08/12/2020 Active
Bridge International Academies-03/Kenya IFC CAO Kenya 16/02/2020 Active
Benban Solar-02 IFC CAO Egypt 08/06/2022 Active
Benban Solar-04 IFC CAO Egypt 24/06/2022 Active
Benban Solar-05 IFC CAO Egypt 19/07/2022 Active
Benban Solar-06 IFC CAO Egypt 23/09/2022 Active
Nachtigal Hydropower Co-01 IFC CAO Cameroon 19/04/2022 Active
Financial Intermediaries-04 IFC CAO Cambodia 10/02/2022 Active
Benban Solar-07 IFC CAO Egypt 02/12/2022 Active
Eleme Fertilizer II-02/Port Harcourt IFC CAO Nigeria 22/11/2023 Active
PSBC-02 IFC CAO Cambodia 22/08/2023 Active
Karot Hydro-04/Jhelum River IFC CAO Pakistan 23/05/2023 Active
Karot Hydro-07/Jhelum River IFC CAO Pakistan 13/08/2022 Active
Learn Capital-01 IFC CAO Kenya 16/06/2023 Active
Learn Capital-02 IFC CAO Kenya 19/06/2023 Active
Learn Capital-03 IFC CAO Kenya 22/06/2023 Active
Learn Capital-04 IFC CAO Kenya 04/08/2023 Active
United Nations Development Programme SECU Complaints IAM Country Date Filed Status
Integrated Protected Area Land and Seascape Management in Tanintharyi (Ridge to Reef) UNDP SECU Myanmar 20/09/2018 Active
Sector Privado y Agenda 2030, potentially others UNDP SECU Colombia 11/05/2021 Active
MoU Between the United Nations Development Programme and Musina-Makhado Special Economic Zone UNDP SECU South Africa 07/06/2022 Active
Integrated climate-resilient transboundary flood risk management in the Drin River basin in the West UNDP SECU Macedonia 05/12/2022 Active
Funding Facility for Stabilization UNDP SECU Iraq 05/09/2023 Active
United Nations Development Programme SRM Complaints IAM Country Date Filed Status
Malawi National Registration and Identification System UNDP SRM Malawi 01/10/2017 Active
Integrated Protected Area Land and Seascape Management in Tanintharyi (Ridge to Reef) UNDP SRM Myanmar 20/09/2018 Active
World Bank Panel Complaints IAM Country Date Filed Status
Nachtigal Hydropower Project (P157734) and Hydropower Development on the Sanaga River Technical Assistance Project (P157733) WB Panel Cameroon 30/06/2022 Active
Santa Cruz Road Corridor Connector Project (San Ignacio - San Jose) WB Panel Bolivia 19/12/2022 Active
Vietnam Coastal Cities Sustainable Environment Project - Second Request WB Panel Vietnam 27/08/2023 Active
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