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FirstRand Bank
Issues
Community health and safety
Description: Complaint raises concerns related to public health and safety including incidents of or an increase in accidents, release of hazardous materials, and spread of diseases. Concerns related to retaliation and/or violence are not included.
Complaints with this Issue: 359
Consultation and disclosure
Description: Complaint raises concerns regarding inadequate or absent consultation about or disclosure of project information, including project impacts and/or mitigation plans.
Complaints with this Issue: 526
Displacement (physical and/or economic)
Description: Complaint raises concerns about physical relocation, loss of shelter, and/or loss of assets that relate to income or livelihood.
Complaints with this Issue: 481
Environmental
Description: Complaint raises concerns regarding environmental impacts that do not refer specifically to water, pollution, or biodiversity.
Complaints with this Issue: 387
Livelihoods
Description: Complaint raises concerns about impacts on the means by which people make a living, including wage-based income, trade and bartering, agriculture, fishing, foraging, and other natural-resource based means.
Complaints with this Issue: 344
Pollution
Description: Complaint raises concerns about releases of pollutants related to the project, including hazardous or non-hazardous chemicals, minerals, metals, pathogens, odors, noise, vibration, radiation, light, and heat.
Complaints with this Issue: 226
Retaliation (actual or feared)
Description: Complaint raises concerns about incidents or risk of harm against those who have raised concerns about the project perpetrated by the project company, government, public or private security forces, or other individuals acting on behalf of project proponents. Retaliation may include discrimination, slander, threats, denial of services, unfounded judicial proceedings, and termination of employment. Concerns regarding specific incidents of violence are not included.
Complaints with this Issue: 68
Sectors
Extractives (oil, gas, mining)
Description: Project relates to the extractive industries, including oil, gas, and mining. Examples may include mines, drilling operations, pipelines, and the associated legal frameworks.
Complaints in this Sector: 199
Infrastructure
Description: Project relates to construction or improvement of large structures, facilities, or public works projects. Examples include roads and other transportation projects, sanitation and water treatment facilities, power plants, and industrial facilities.
Complaints in this Sector: 964
Complaint
IAM: Independent Complaints Mechanism (ICM)
ID: 21-001
Date Filed: Feb. 25, 2021
Status: Active
Description
Complaint Stages
Filing
Feb. 25, 2021
Filing
Status:
Start Date: Feb. 25, 2021
Registration
Feb. 25, 2021 -
Feb. 28, 2021
Registration
Status: Closed With Output
Start Date: Feb. 25, 2021
End Date: Feb. 28, 2021
Eligibility
Feb. 28, 2021 -
July 21, 2021
Eligibility
Status: Closed With Output
Start Date: Feb. 28, 2021
End Date: July 21, 2021
Dispute Resolution
July 21, 2021
Dispute Resolution
Status: In Progress
Start Date: July 21, 2021
Compliance Review
Not Undertaken
Compliance Review
Status: Not Undertaken
Explanation: Complaint not yet reached stage
Has Compliance Report: No
Non-Compliance Found: No
Monitoring
Not Undertaken
Closed
Not Closed
Timeline
Documents
| Name | Category | Description |
|---|---|---|
| Notice of Admissibility | Eligibility | |
| Preliminary Review Report | Appraisal |