Masdar Baynouna-01/ East Amman | Accountability Console
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Masdar Baynouna-01/ East Amman

Issues

Consultation and disclosure

Description: Complaint raises concerns regarding inadequate or absent consultation about or disclosure of project information, including project impacts and/or mitigation plans.

Complaints with this Issue: 522

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Due diligence

Description: Complaint raises concerns about inadequate or absent prior investigation of project impacts.

Complaints with this Issue: 477

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Environmental

Description: Complaint raises concerns regarding environmental impacts that do not refer specifically to water, pollution, or biodiversity.

Complaints with this Issue: 386

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Livelihoods

Description: Complaint raises concerns about impacts on the means by which people make a living, including wage-based income, trade and bartering, agriculture, fishing, foraging, and other natural-resource based means.

Complaints with this Issue: 341

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Other

Description: Complaint raises concerns about impacts that do not fit in one of the other categories. Complaints about which there is no publicly available information regarding the issues raised are also included.

Complaints with this Issue: 207

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Sectors

Energy

Description: Project relates to energy access, legal frameworks regarding the energy sector, and development and operation of energy infrastructure, including power generation and electric and gas distribution and storage. Projects specifically related to the extraction of oil and gas are not included.

Complaints in this Sector: 340

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Infrastructure

Description: Project relates to construction or improvement of large structures, facilities, or public works projects. Examples include roads and other transportation projects, sanitation and water treatment facilities, power plants, and industrial facilities.

Complaints in this Sector: 954

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Project

Name: Masdar Jordan

Investments: IFC 39339

Client: Baynouna Solar Energy Company

Support: Loans

Country: Jordan

Complaint

IAM: Compliance Advisor/Ombudsman (CAO)

ID: jordan-masdar-baynouna-01east-amman

Date Filed: Feb. 11, 2020

Status: Active

Description

In February 2020, CAO received a complaint from a local community member in East Amman, Jordan, regarding IFC’s investment in the Project. The complaint raises a wide range of environmental and social concerns in relation to the Project, including how the Company carried out and implemented the stakeholder engagement plan (SEP), the Environmental and Social Impact Assessment (ESIA), and the Environmental and Social Management System (ESMS). Additional issues raised in the complaint relate to the Company’s failure to set up an effective project-level grievance mechanism, to appoint a “Community Liaison Officer” selected by the community members, and to provide employment opportunities and livelihood restoration to the local community.

Complaint Stages

Filing

Feb. 11, 2020

Filing

Status:

Start Date: Feb. 11, 2020

Registration

Not Undertaken

Registration

Status: Not Undertaken

Explanation: Not offered by mechanism, Stage is not practiced by mechanism

Eligibility

Feb. 11, 2020 -

March 31, 2020

Eligibility

Status: Closed With Output

Start Date: Feb. 11, 2020

End Date: March 31, 2020

Dispute Resolution

Aug. 1, 2020 -

Feb. 11, 2022

Dispute Resolution

Status: Closed With Output

Start Date: Aug. 1, 2020

End Date: Feb. 11, 2022

Compliance Review

Feb. 11, 2022

Compliance Review

Status: In Progress

Start Date: Feb. 11, 2022

Has Compliance Report: No

Non-Compliance Found: No

Monitoring

Not Undertaken

Monitoring

Status: Not Undertaken

Explanation: Complaint not yet reached stage, Compliance Review in progress

Closed

Not Closed

Timeline