On 9 March 2018, EIB-CM received a complaint from CEE Bankwatch Network regarding Nenskra HPP project. The complainant alleges two areas of non-compliance with regard to transparency and disclosure practices of the EIB. Firstly, the complainant contends that the Bank failed to comply with its Transparency Policy, in particular Article 5.22 that provides for disclosure of requested documents within a prescribed 15 working day period. She believes her requests do not fall within the exceptions of the policy as the documents are Bank-held and environment-related. Secondly, the complainant alleges the Bank failed to interpret strictly those provisions of the EIB Group Transparency Policy that limit the right of access to information. According to the complainant, the Bank provided insufficient justification in withholding information and displayed inconsistencies in its disclosure practice. Further, the complainant alleges the Bank failed to take due account of public interest in the application of the exceptions.