TPBank and VPBank-01/Ratanakiri Province | Accountability Console
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TPBank and VPBank-01/Ratanakiri Province

Issues

Cultural heritage

Description: Complaint raises concerns about impacts on any type of tagible or intangible cultural heritage, including significant sites, unique environmental features, cultural knowledge, and traditional lifestyles.

Complaints with this Issue: 82

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Displacement (physical and/or economic)

Description: Complaint raises concerns about physical relocation, loss of shelter, and/or loss of assets that relate to income or livelihood.

Complaints with this Issue: 332

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Indigenous peoples

Description: Complaint raises concerns about impacts on indigenous or traditional communities.

Complaints with this Issue: 74

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Water

Description: Complaint raises concerns about access to or availability of water. Concerns related to water pollution are not included.

Complaints with this Issue: 165

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Sectors

Energy

Description: Project relates to energy access, legal frameworks regarding the energy sector, and development and operation of energy infrastructure, including power generation and electric and gas distribution and storage. Projects specifically related to the extraction of oil and gas are not included.

Complaints in this Sector: 203

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Extractives (oil, gas, mining)

Description: Project relates to the extractive industries, including oil, gas, and mining. Examples may include mines, drilling operations, pipelines, and the associated legal frameworks.

Complaints in this Sector: 152

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Financing

Description:

Complaints in this Sector: 5

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Manufacturing

Description: Project relates to large scale production of goods, including production capacity and infrastructure.

Complaints in this Sector: 44

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Complaint

IAM: Compliance Advisor/Ombudsman (CAO)

ID: 3281

Date Filed: March 12, 2019

Status: Active

Description

In March 2019, CAO received a complaint regarding IFC’s investment in the two IFC Financial Intermediary clients, TPBank and VPBank, related to their investments in Hoang Anh Gia Lai (HAGL), a Vietnamese company active in real estate, rubber manufacturing, energy, and mining.  At the time CAO received the complaint, both TPBank and VPBank were actively invested in HAGL.  The complaint concerns a range of social and environmental impacts related to HAGL’s rubber plantation operations in Ratanakiri, Cambodia. The environmental and social concerns raised in the complaint include loss of land, impacts on water sources, as well as on cultural and indigenous practices. The complaint was filed by NGOs Inclusive Development International, Equitable Cambodia, Highlanders Association, and Indigenous Rights Active Members, on behalf of 12 communities in Ratanakiri. 

Complaint Stages

Filing

March 12, 2019

Filing

Status:

Start Date: March 12, 2019

Registration

Not Undertaken

Registration

Status: Not Undertaken

Start Date: None

Eligibility

March 12, 2019 -

April 30, 2019

Eligibility

Status: Completed

Start Date: March 12, 2019

End Date: April 30, 2019

Dispute Resolution

Not Undertaken

Dispute Resolution

Status: Not Undertaken

Start Date: None

Compliance Review

Not Undertaken

Compliance Review

Status: Not Undertaken

Start Date: None

Has Compliance Report: No

Non-Compliance Found: No

Monitoring

Not Undertaken

Monitoring

Status: Not Undertaken

Start Date: None

Closed

Not Closed

Timeline