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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Natural Resource Management Project

    Management Action Plan: 84-First Management Progress Report (English)

    ...Presidential elections marked a system under the new “plantation establishment and political, economic, and humanitarian crisis livelihood improvement scheme (PELIS)”, which that erupted in Kenya after incumbent involved farmers tending tree saplings on state- President Mwai Kibaki was declared the owned forest land in return for being permitted to winner of the presidential election held on intercrop pe...

    WB Inspection Panel - Kenya - 2013
  2. Complaint > Alex Dev-01/Wadi al-Qamar

    Appraisal: English

    ...vice president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy pr...

    IFC Compliance Advisor/Ombudsman - Egypt - 2016
  3. Complaint > Bujagali Energy-07/Bujagali

    Appraisal: CAO Compliance Appraisal Report - Bujagali-07

    ...vice president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisio...

    IFC Compliance Advisor/Ombudsman - Uganda - 2016
  4. Complaint > Bujagali Energy-05/Bujagali

    Appraisal: CAO Compliance Appraisal Report, Bujagali-05, March 13, 2017

    ...vice president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisio...

    IFC Compliance Advisor/Ombudsman - Uganda - 2017
  5. Complaint > Rizal Commercial Banking Corporation (RCBC)-01

    Appraisal: CAO Appraisal Report - Philippines/ RCBC-01 - October 2019 - English

    ...Vice President, IFC/MIGA management, or the President of the World Bank Group. The focus of CAO’s compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisions...

    IFC Compliance Advisor/Ombudsman - Philippines - 2019
  6. Complaint > Albania Hydros-01/Tirana

    Appraisal: CAO Compliance Appraisal of IFC advisory service project: Albania Hydros. March 18, 2014

    ...Vice President, IFC/MIGA management, or the President of the World Bank Group. The focus of CAO compliance is on IFC and MIGA, not their client. This applies to all IFC’s business activities including the real sector, financial markets, and advisory services. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisions. ...

    IFC Compliance Advisor/Ombudsman - Albania - 2014
  7. Complaint > MPS-01/Tema

    Appraisal: English

    ...vice president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy pr...

    IFC Compliance Advisor/Ombudsman - Ghana - 2019
  8. Complaint > Bidco Bev. & Det.-01/Thika

    Appraisal: CAO Compliance Appraisal Report - Bidco Bev. & Det.-01 - English

    ...vice president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisio...

    IFC Compliance Advisor/Ombudsman - Kenya - 2017
  9. Complaint > Rondonia Natural Resources Management Project

    Eligibility: Inspection Panel Report and Recommendation

    ...President of Brazil and t h e President of INCRA, c@es to t h e Wx&BaXL These documents, which can be found in ANNEX 05, include: a) letter t o the President of B r a z i l on 5/28/92, b) letter t o the President of IL'EicRA on 8/14/92, c) letter to the President of . nüCRA on 9/8/92, and d ) letter t o the President of IHCRA on 4/15/93 9- ûn k c h 9, 1993, t h e n o n - g o v e m a t a l organization ECOPORS (Jiçao ikológica Vale do Guaporé ...

    WB Inspection Panel - Brazil - 1995
  10. Complaint > Manila Second Sewerage Project (MSSP)

    Eligibility: 28-Eligility Report (English)

    ...vices, Inc. (MWSI) whereby MWCI and MWSI will operate the Borrower’s system of waterworks and sewerage services within their respective concession areas. 9. As a result of the concession agreements, the Borrower requested the Bank to amend the Loan agreement to permit MWCI and MWSI to carry out the portion of the Project within their respective concession areas. 10. As a result, the Board approved on November 30, 1997, an amendment to the Project descriptio...

    WB Inspection Panel - Philippines - 2003
  11. Complaint > Second Urban Environment Sanitation Project

    Management Action Plan: 49-Third Management Progress Report (English)

    ...vices. In particular, the Bank introduced “Taarifa,” a tool developed on a Smartphone-based ICT platform for citizen-based monitoring of services delivery, which will be implemented with the help of CSOs and support from the GAMA Sanitation and Water Project. V. GoG Decision to Reverse the Expropriation Process at Kwabenya 15. As explained in the previous Progress Reports, in anticipation of the landfill being constructed at Kwabenya, the GoG issued an Executive Instrument (E...

    WB Inspection Panel - Ghana - 2007
  12. Complaint > Nicaragua Sugar Estates Limited-01/Leon and Chinandega

    Eligibility: English

    ...vices which provide a level of care and assistance to workers, and other members of the community. In addition, local government health authorities also provide public health services. Based on CAO’s discussions with these private, public and community stakeholders, there is clearly concern about appropriate opportunities to enhance support to families that have been impacted by CRI, including widows and children of those individuals affected by this chronic conditi...

    IFC Compliance Advisor/Ombudsman - Nicaragua
  13. Complaint > Panama Canal Expansion-01/Gatun

    Filing: Complaint, May 12, 2011

    ...vice and reliability, and be more efficient, easier to maintain, and less complicated to operate. Considering what has be found by looking “under the rug”, PCE project-related statements recently published in the WikiLeaks – attributed to Panama's current President and Vice-President, who questioned it while qualifying it as a “disaster” – might more appropriately be called the “understatements of the new millennium”. It is alarming to witness, what I – as an expert in the field of engineering –...

    IFC Compliance Advisor/Ombudsman - Panama - 2011
  14. Complaint > PL IV-01/Multiple locations

    Eligibility: CAO Assessment Report - PL IV-01 - Panama - April 2019 - English

    ...Vice Ministry for Indigenous Affairs and the Ministry of Environment, who put them in touch with the authorities of the Ño Kribo Regional Congress, specifically its Board of Directors. According to ETESA, the Congress of the Ño Kribo Region convened an Extraordinary Congress on April 12 and 13, 2018, in Samboa, district of Jironday, during which it appointed a commission (the “Outreach Commission”) to discuss with ETESA technicians the routing5, 5 ETESA indicated that the Presidential Decree est...

    IFC Compliance Advisor/Ombudsman - Panama - 2019
  15. Complaint > Celulosas de M'Bopicua (CMB) & Orion-01/Argentina & Uruguay

    Eligibility: Preliminary Assessment Report, November 2005

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of projects in which IFC and MIGA play a role. In the first instance, complaints are managed through the CAO’s Ombudsman function. The purpose of this assessment is to: 1. Provide an objective analysis of the reasons behind the current dispute; and 2. Understan...

    IFC Compliance Advisor/Ombudsman - Argentina, Uruguay
  16. Complaint > Upper Egypt Local Development Program for Results

    Registration: Notice of Non-Registration (English)

    ...vice referred to above. ANNEX 2 Management Memorandum THE WORLD BANK/IFC/MIGA OFFICE MEMORANDUM DATE: February 13, 2019 TO: FROM: EXTENSION: m Imrana Jalal, Chairperson, IBRD/IDA Inspection Panel Laura Tuck, Vice-President, GGSVP 32823 SUBJECT: Upper Egypt Local Development Program for Results (Pl 57395) The Upper Egypt Local Development Program for Result...

    WB Inspection Panel - Egypt - 2019
  17. Complaint > Panama Canal Expansion Program

    Filing: Request received by Executive Secretariat

    ...vice and reliability, and be more efficient, easier to maintain, and less complicated to operate. Considering what has be found by looking “under the rug”, PCE project-related statements recently published in the WikiLeaks – attributed to Panama's current President and Vice-President, who questioned it while qualifying it as a “disaster” – might more appropriately be called the “understatements of the new millennium”. It is alarming to witness, what I – as an expert in the field of engineering –...

    IDB Independent Consultation and Investigation Mechanism - Panama - 2011
  18. Complaint > None

    Policy Document: Accountability Mechanism Policy (AMP)

    ...President, after consultation with the Board, and reports to the President. CRP members appointed by the Board upon the recommendation of the President; the CRP reports to the Board. Secretary of the OCRP appointed by the President. Compliance review only by the inspection panel; no formal problem solving function. World Bank panel members appointed by the Board based on president’s nomination; panel reports to the Board. Executive secretary appointed by the president after ...

    - - 2012
  19. Complaint > Improving Rural Livelihoods through Carbon Sequestration Project

    Filing: 80-Request for Inspection (English)

    ...President, VEDA Climate Change Solutions Ltd; 2-35-15/2; Perraju Pet, Kakinada-533003; India; Telefax: 00 91 8842372430; 00 1 7408038030822 (Mobile) email: vccsl@vccslindia.org; List of attachments: DO 1. Open letter dated 19 April, 2012 addressed to the President, The World Bank Group 2. Email dt.28 December, 2011 addressed to Ms. Rachel Kyte, Vice President, Sustainable Development Network, The World Bank 3. Powerpoint presentation highlighting the concerns sent to Ms.Rachel Kyte, Vi...

    WB Inspection Panel - India - 2010
  20. Complaint > Quellaveco Mining-01/Moquegua

    Compliance Report: English

    ...Vice President. The Memorandum sought approval to proceed with the proposed sale of 100 percent of IFC’s shares in the Company, and noted that details would be reported in the next Monthly Operations Report to the Board. The Memorandum records the approval status of the equity sale. It is clear that the sale was cleared by the Portfolio team, the Equity Department, the Legal Department, and the relevant Vice President. No reference is made in the Memorandum to the environmental and social 43 ...

    IFC Compliance Advisor/Ombudsman - Peru