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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Indigenous and Community Biodiversity Project (COINBIO)

    Management Response: 30-Management Response (English)

    ...vices rendered result from a contract for the provision of professional services. With that sort of defense, once the claimants have established that there were elements of subordination and provision of services the Collegiate Tribunals have found merit in the claimants' actions; i.e. faced with a lawsuit of people who rendered their services under a contract for the provision of professional services, the defendant can be affected by a badly argued defense or by a wrong interpretation...

    WB Inspection Panel - Mexico - 2004
  2. Complaint > Kosovo Power Project (Proposed)

    Management Response: 78-Management Response (English)

    ...presidential crises in 2010 and 2011 and a subsequent compromise across all major parties, President Atifete Jahjaga—Kosovo’s first female, first non-partisan president—is expected to be the last head of state elected indirectly by Parliament. Two commissions are currently finalizing a broad-based overhaul of the Constitution and the Electoral Law to allow, inter alia, for the direct election of the President. On this basis, the next rounds of presidential and general elections are foreseen in 2...

    WB Inspection Panel - Kosovo - 2012
  3. Complaint > Rural Water Supply and Sanitation Project for Low Income States - Second Request

    Management Response: Management Response (English)

    ...vices to rural areas where such services are now non-existent. It targets poor populations, areas where water sources are contaminated, and areas with high tribal populations. The MVSs introduce a new service level in rural areas, with 24/7 availability, water meters, and a new management model, based on public-private partnerships for a DBOT contract including O&M for a period of five years. At the state level, the Project is supporting the state government in putting in place policies for sust...

    WB Inspection Panel - India - 2018
  4. Complaint > Land Management and Administration Project

    Management Response: 60-Management Response (English)

    ...Vice President SDR Special Drawing Rights SLC Social Land Concession Sr. ML Senior Minister of Land TF Trust fund TOR Terms of Reference TWG Technical Working Group TWG-L Technical Working Group on Land UN United Nations UNCHS United Nations Human Settlements Programme/Centre for Human Settlements (UN HABITAT) US United States v Cambodia EXECUTIVE SUMMARY In 2002, the World Bank approved the Cambodia Lan...

    WB Inspection Panel - Cambodia - 2009
  5. Complaint > Institutional Reform Development Policy Financing

    Management Response: 57-Management Response Annexes 2 to 8

    ...vice --,--,Central Organization for Control a n d Audit --,--,COCA --,--,COCA --,--,GTZ project at COCA --,--,Planning Sector --,--,M i n i s t r y of Finance - Planning and Statistics Sector --,--,Planning and Statistics - M i n i s t r y o f Finance __ , -- , External Relations, M i n i s t r y o f Finance _-, -- , Civil Service Modernization Project, M i n i s t r y of Civil Service _-, _-, Supreme Tendering Committee --, -- ,President's O f f i c e --,T a x Authority --,--,National W o m a n...

    WB Inspection Panel - Yemen - 2009
  6. Complaint > Petroleum Development and Pipeline Project, Management of the Petroleum Economy Project, and Petroleum Sector Management Capacity Building Project

    Management Response: 22-Management Response (English)

    ...President, Vice-Presidents and Directors concerning this Project. A list of correspondence between Mr. Yorongar and the Bank is provided in Annex H. Senior Bank Management has also met him in person, and listened and responded to his concerns on several occasions. Many of the claims raised in the Request were raised in the context of Mr. Yorongar’s previous correspondence. One occasion where a question of adequate compensation arose is cited and documented by the Requestors in the Request. In th...

    WB Inspection Panel - Chad - 2001
  7. Complaint > Santa Fe Infrastructure Project and Provincial Road Infrastructure Project, 1st Request

    Management Response: 42-Management Response (English)

    ...vices. By conserving the cur- The shops and services mentioned by the Requesters—filling rent shops and services established in the station, truck wash, oil change, tire repair, snack bar, diner—are locality (filling station, truck wash, oil change, located to the south of the latest road alignment design presented tire repair, snack bar, dinner) their owners will by the Province. Accordingly, the shops and services will not be not damaged and future claims for...

    WB Inspection Panel - Argentina - 2006
  8. Complaint > National Drainage Program Project

    Management Response: 34-Management Response (English)

    ...President of Pakistan appointed a Special Committee headed by the Federal Minister for Food, Agriculture and Livestock to review the NDP Project in light of the MTR recommendations. This review culminated in a report entitled, “Report of the Special Committee on the Review of NDP” dated February 2002, which was ultimately approved by the President on August 27, 2002. While the review was in progress and until the Special Committee’s recommendations were approved by the President, the NDP project...

    WB Inspection Panel - Pakistan - 2004
  9. Complaint > Integrated Coastal Zone Management and Clean-Up Project, First Request

    Management Response: 47-Management Response (English)

    ...President of the Albanian American Wom- en’s Organization and then President of the Albanian- Jewish Committee of New York, since January 2006, with reference to the Bank-supported Power Sector Generation and Restructuring Project. Either the Vice ...

    WB Inspection Panel - Albania - 2007
  10. Complaint > Smallholder Agriculture Development Project

    Management Response: 62-Management Response (English)

    ...vices; (b) local governance and community participation, which supports the improved provision of local services and infrastructure through participatory processes; and (c) Project management and institu- tional support for Oil Palm Industry Corporation (OPIC), the implementing agency; and for the smallholder sector, through training, research and studies. Although the Project was approved by the Board in December 2007, the main Project ac- tivities (including road reconstruction and maintenance...

    WB Inspection Panel - Papua New Guinea - 2009
  11. Complaint > Protection of Basic Services Program Phase II Additional Financing and Promoting Basic Services Phase III Project

    Management Response: 82-Management Report and Recommendation - Ethiopia PBS - Phase III Project

    ...vices. In a survey on financial transparency, covering a sample of thousands of local people in pilot areas, more than 84 percent responded positively to social accountability initiatives, which had increased citizens’ awareness of their rights, responsibilities, and entitlements to basic services. After service providers and users drew up joint service improvement plans, basic services improved, and so did the quality of the engagement between citizens and service providers. Through the financi...

    WB Inspection Panel - Ethiopia - 2012
  12. Complaint > Mumbai Urban Transport Project

    Management Response: 32-First Management Response (English)

    ...vices; and reduc- tions in motor vehicle emission levels. It also strengthens the capacity of the re- 3 India sponsible agencies to plan, deliver, maintain and operate efficiently road based urban transport infrastructure and services. Subcomponents will: (a) support traf- fic management programs including Area Traffic Control (ATC) to optimize the functioning of traffic signals, pedestrian facilities, St...

    WB Inspection Panel - India - 2004
  13. Complaint > Cartagena Water Supply, Sewerage and Environmental Management Project

    Management Response: 31-Management Response (English)

    ...vices are about to begin. 5 While water services to the North Zone were a condition in the project Legal Agreements, sanitation ser- vices were not, due to lack of financing. However, to date bidding for project works and activities indicates the likelihood of considerable costs savings in Components C, D, and E. It is the intention of the project counterparts to use these additional project funds to extend sewerage services to the North Zone . ...

    WB Inspection Panel - Colombia - 2004
  14. Complaint > Paraguay/Argentina Reform Project for the Water and Telecommunication Sectors, SEGBA V Power Distribution Project (Yacyreta)

    Management Response: 26-Management Report and Recommendation (English)

    ...vice of approximately USD 7 billion. 2004 Presidents of Argentina and Paraguay reconfirmed their country’s commitment to complete the Project within four years. 6 Argentina and Paraguay 12. A summary of the current EMP for the Project is provided in Figure 2. Figure 2. Components of the Resettlement and Environmental Management Plan (EMP) ...

    WB Inspection Panel - Argentina, Paraguay - 2002
  15. Complaint > Power Sector Generation and Restructuring Project

    Management Response: 46-Management Report and Recommendation (English)

    ...Vice President, Country Director, Strategy and Operations Director, and Sector Director (ECSSD) -- has visited the construction site during various missions to the country. 21. The most important development regarding the electricity sector in Albania has been the successful privatization of the electricity distribution company in June 2009. Both the International Finance Corporation (IFC) and the World Bank have been involved in this transaction, with the IFC providing advisory services to...

    WB Inspection Panel - Albania - 2007
  16. Complaint > Electricity Expansion Project

    Management Response: Management Report and Recommendation

    ...vice (the “GRS”), which is housed in the Bank’s Operational Policy and Country Services Vice Presidency, in the manner specified below. (f) The EIB is an EU body established in 1958 by the Treaty of Rome, which aims at fostering European integration and the balanced development of the Union as well as supporting the Union's development aid and cooperation policies. The EIB is a co-financier of the KEEP. (g) The EIB-CM is the internal independent acco...

    WB Inspection Panel - Kenya - 2014
  17. Complaint > Forest Concession Management and Control Pilot Project

    Management Response: 36-Management Response (English)

    ...vice salaries, widespread corruption, and other problems; it set out building “the foundations for sustainable development and poverty reduction” as the Bank’s main objective in Cambodia (CAS, p. v). The CAS acknowl- edged the risks to Cambodia of faltering political commitment to reforms in the face of powerful special interests or a return to social unrest and political instability. During his February 2005 visit to Cambodia, World Bank President Wolfensohn told Government ministers, diplomats...

    WB Inspection Panel - Cambodia - 2005
  18. Complaint > Coal Sector Mitigation Project and Coal Sector Rehabitation Project

    Management Response: 23-Management Response (English)

    ...vices in resettlement sites – education and health: “lack of capability of securing other services (e.g. education)” (p. 3 of Request). 59. At Pindra, a school building with five class rooms has been constructed, but there has been considerable delay in getting the Bihar (now Jharkand) state government to allocate teachers. CIL has the position that while they should furnish the buildings for services such 24 as schools and clinics i...

    WB Inspection Panel - India - 2001
  19. Complaint > Power Development Project

    Management Response: 87-Management Response (English)

    ...Vice-Presidency IPN Inspection Panel ISDS Integrated Safeguards Data Sheet KD Transmission Line Khimti-Dhalkebar Transmission Line KDTL-EMU Khimti-Dhalkebar Environment Management Unit LAHURNIP Lawyers’ Association for the Human Rights of Nepalese Indigenous Peoples MOE Ministry of Energy NEA Nepal Electricity Authority NEFIN Nepal Federation of Indigenous Natio...

    WB Inspection Panel - Nepal - 2013
  20. Complaint > West African Gas Pipeline Project

    Management Response: 40-Management Report and Recommendation (English)

    ...vice. 63. WAPCo’s action plan developed during the December 2007 supervision mission and reflected in Annex 4 includes 12 recommended actions based in whole or in part on the ESAP report, of which six are in the process of being implemented and six have already been completed (see Annex 1, Item 17). In addition, ESAP experts provided specialized advice, when requested by WAPCo or the Bank, on a number of implementation issues: the safety expert recommended a methodology for analyzing the ri...

    WB Inspection Panel - Ghana, Nigeria - 2006
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