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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Kurum Hydro-01/Bradashesh

    Appraisal: Compliance Appraisal - Kurum Hydro-01 - August 2019 - English

    ...vice president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy pr...

    IFC Compliance Advisor/Ombudsman - Albania - 2019
  2. Complaint > BTC Pipeline-27/Tbilisi

    Appraisal: English

    ...Vice President has the discretion to request the compliance arm of CAO, CAO Compliance to appraise the concerns raised in the complaint for a compliance audit of IFC or MIGA. Alternatively, a compliance audit can be initiated by request from the President of the World Bank Group or the Senior Management of IFC or MIGA. A CAO Compliance appraisal is a preliminary investigation to determine whether the CAO should proceed to a compliance audit of IFC or MIGA. Through CAO Compliance appraisals, CAO ...

    IFC Compliance Advisor/Ombudsman - Georgia
  3. Complaint > Russkiy Mir II-01/Taman

    Appraisal: Appraisal Report: Cases of Save Taman/North Caucus Environmental Watch and a Local Stakeholder, Russkiy Mir II Project, Russian Federation, October 16, 2009

    ...Vice President has the discretion to request the compliance arm of CAO, CAO Compliance, to appraise the concerns raised in the complaint for a compliance audit of IFC or MIGA. Alternatively, a compliance audit can be initiated by request from the President of the World Bank Group or the senior management of IFC or MIGA. A CAO Compliance appraisal is a preliminary investigation to determine whether the CAO should proceed to a compliance audit of IFC or MIGA. Through CAO Compliance appraisals, the...

    IFC Compliance Advisor/Ombudsman - Russia
  4. Complaint > Wilmar Group-01/West Kalimantan

    Appraisal: CAO Appraisal Report for Audit of IFC - Case of Wilmar Group, Indonesia, Complaint by Forest Peoples Programme, September 2008

    ...President of the World Bank Group, the senior management of IFC or MIGA, or at the discretion of the CAO Vice President. A CAO Compliance appraisal is a preliminary investigation to determine whether the CAO should proceed to a compliance audit of IFC or MIGA. Through CAO Compliance appraisals, the CAO ensures that compliance audits of IFC or MIGA are initiated only for those cases with substantial concerns regarding social or environmental outcomes. A compliance audit is concerned with assessin...

    IFC Compliance Advisor/Ombudsman - Indonesia
  5. Complaint > Vizhinjam-01/Kerala

    Filing: Concerns of affected Stakeholders, Joint Complaint on the Proposed Vizhinjam Port Project, August 14, 2012

    ...Vice President Exnora International Email – cyriac.kodath@gmail.com Dr Sanjeev Ghosh Sudhiesh M Shajer Khan Former Additional Director District President Social Activist Fisheries Department Kerala Hotels and Restaurant Association Vizhinjam Government of Kerala Trivandrum Trivandrum sanjeevagho...

    IFC Compliance Advisor/Ombudsman - India - 2012
  6. Complaint > Dinant-01/CAO Vice President Request

    Monitoring: English

    ...Vice President in response to reports of land conflict and related incidents of violence on and around Dinant oil plam plantations in Honduras’ lower Aguán Valley (Bajo Aguán), of which CAO became aware in late 2010. 6. The audit was finalized in December 2013 and released publically in January 2014. The audit made a number of non-compliance findings in relation to IFC’s review and supervision of the social impacts aspects of the project, particular...

    IFC Compliance Advisor/Ombudsman - Honduras
  7. Complaint > Dinant-01/CAO Vice President Request

    Monitoring: English

    ...Vice President in response to reports of land conflict and related incidents of violence on and around the client’s oil palm plantations in Honduras’ lower Aguán Valley (Bajo Aguán), of which CAO became aware in late 2010. The audit2 was finalized in December 2013 and released publically in January 2014. The audit made a number of non-compliance findings in relation to IFC’s review and supervision of the social impacts aspects of the project, particularly as related to conflict and security issu...

    IFC Compliance Advisor/Ombudsman - Honduras
  8. Complaint > Interagua-01/Guayaquil

    Agreement: Memorandum of Agreement 5 - July 2, 2009

    ...vice to Users and Community Engagement II. Agreement proposal for the cases submitted by the OBSERVATORIO III. Process of study contracting IV. Catastrophic illnesses cases V. Testing of meters I. Improvements on the Service to Users and Community Engagement INTERAGUA reported on its new approach and improvements regarding customer service and community management. Policy and improvements are oriented to work hand in hand with the community an...

    IFC Compliance Advisor/Ombudsman - Ecuador
  9. Complaint > Dinant-01/CAO Vice President Request

    Compliance Report: English

    ...Vice President in April 2012.2 The CAO Vice President triggered the compliance process having received a letter of complaint regarding the project submitted to the President of the World Bank Group in November 2010,3 and following conversations between CAO and non-government organizations (NGOs). Key allegations made regarding the project were that:  IFC’s client (Dinant) conducted, facilitated or supported forced evictions of farmers in the lower Aguán Valley (or Bajo Aguán); ...

    IFC Compliance Advisor/Ombudsman - Honduras
  10. Complaint > Marlin-01/Sipacapa

    Filing: Statement on the IFC-financed Marlin Mine, Guatemala by Civil Society Organizations, June 2006

    ...President, World Bank Lars Thunell, Vice-President, International Finance Corporation Rashad Kaldany, Director, Oil, Gas, Mining and Chemicals Department, International Finance Corporation Meg Taylor, Compliance Advisory Ombudsman

    IFC Compliance Advisor/Ombudsman - Guatemala
  11. Complaint > Axzon-01/Halych and Kalush

    Appraisal: CAO Appraisal Report regarding IFC Axzon Project (#31990), Kalush and Galych Districts, Ivano-Frankivsk region, Ukraine - ENGLISH

    ...vice president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisio...

    IFC Compliance Advisor/Ombudsman - Ukraine
  12. Complaint > Egyptian Indian Polyester Company - Sokhna-02/India

    Filing: Egypt EIPC-02 Complaint - redacted - English

    ...Vice President (Logistics) on April 12, 2014 and arrived in Egypt subsequently to resume my responsibilities. Per consultancy contract [2-year duration i.e. April 2014 till April 2016], my compensation was agreed as USO 6765 per month (after deducting income tax). I received my salary up until March 2015 and no further payments were made to me after that. On November 30, 2015 (8 months after receiving the last salary), I was advised that my services would no longer be required and henc...

    IFC Compliance Advisor/Ombudsman - Egypt - 2017
  13. Complaint > Egyptian Indian Polyester Company - Sokhna-02/India

    Closing Report: Egypt EIPC-02 Conclusion Report - January 2019

    ...vice president of Polyester Company (EIPET) – Sokhna logistics, regarding the IFC-supported project (#28878) in Egypt. The IFC investment in Ain Sokhna, Egypt (the Complainant). This supported the establishment of a 420,000 tons was the second complaint received by CAO per annum, greenfield polyethylene regarding the project.1 The Complainant terephthalate (PET) resin plant in the Eldorado claimed that EIPET had failed to compen...

    IFC Compliance Advisor/Ombudsman - Egypt - 2019
  14. Complaint > Albania Hydros-01/Tirana

    Filing: Complaint

    ...vices for the privatization / sale of four hydro power plants, HEC Ulëz Shkopet, SH.A. and HEC Bistrica 1 & Bistrica 2, SH. A., which are all profitable public energy enterprises. More specifically, IFC has consulted the Government of Albania [GoA] for the sale and privatization of the HPP of Ulëz, Shkopet, Bistrica 1 and Bistrica 2 [Hereinafter “The Service” or “Consulting / Advisory Service”]. Indeed, according to one GoA document, “GoA has hired the International Finance Corporation [IFC] as ...

    IFC Compliance Advisor/Ombudsman - Albania - 2013
  15. Complaint > Amaggi Expansion-01/IFC Executive Vice President Request

    Management Response: IFC Response to CAO Audit Report, November 4, 2005

    ...Vice President, IFC Mr. Declan Duff, Acting VP, Operations Mr. Atul Mehta, Director, LAC Meg Taylor -4- November 4, 2005 Bcc: Amaggi William Bulmer Macodou I. N'Daw Oscar Chemeriniski Robert Horner Peter Neame Marcelo Lessa Kim-See Lim IFC Files CES Files Idesk IFC User Document! 00/00/0000 0:00:00 AM

    IFC Compliance Advisor/Ombudsman - Brazil
  16. Complaint > Bujagali Energy-07/Bujagali

    Compliance Review: English

    ...Vice Pre ·dent and Gene Vice President and Chief Operating Officer 2 Annex: IFC Tabulated Management Response: Bujagali-07 CAO Finding fFC Response IFC Actions Taken or Proposed 1. IFC properly recognized the IFC agrees that the IP was an associated NIA interconnection project as an asso...

    IFC Compliance Advisor/Ombudsman - Uganda
  17. Complaint > Lukoil Overseas-02/Berezovka

    Appraisal: English

    ...Vice President has the discretion to request the compliance arm of CAO, CAO Compliance, to appraise the concerns raised in the complaint for a compliance audit of IFC or MIGA. Alternatively, a compliance audit can be initiated by request from the President of the World Bank Group or the senior management of IFC or MIGA. A CAO Compliance appraisal is a preliminary investigation to determine whether the CAO should proceed to a compliance audit of IFC or MIGA. Through CAO Compliance appraisals, the...

    IFC Compliance Advisor/Ombudsman - Kazakhstan
  18. Complaint > Agri-Vie Fund-01/Kiboga

    Filing: Letter of complaint regarding New Forests Company, Luwunga Plantation; IFC financing via Agri-Vie Fund PCC (Project Number: 27674), December 20, 2011

    ...President of the World Bank. In this context, Oxfam has met with Mr. Lars Thunell and Mr. Oscar Chemerinski (together with members of their respective staffs). A primary focus of these conversations has been how IFC can assist in achieving redress for the affected communities. Please see attached correspondence between Oxfam and IFC relating to this matter. Also attached is correspondence with the President of the World Bank. Outcome sought by the complainants The primary concern of the affected...

    IFC Compliance Advisor/Ombudsman - Uganda - 2011
  19. Complaint > Ingenio Montelimar-01/Montelimar Environs

    Agreement: Final Agreement with Annexes - Montelimar 01 - October 2019 - English

    ...vice to Managua for their medical appointments and hemodialysis services, as well as support with food allowances and in some cases, transportation vouchers to leave their communities to get to the bus stop for transportation to Managua. 4.2.3 The Manantial de Agua Viva Multiple Service Garment Cooperative, R.L. (COSEMUNAV, R.L. – Cooperativa Textil de Servicios Múltiples Manantial de Agua Viva, R.L.) was created, made up of one hundred and seventy two members, who ...

    IFC Compliance Advisor/Ombudsman - Nicaragua
  20. Complaint > India Infrastructure Fund-01/Dhenkanal District

    Filing: Letter of Complaint from Odisha Chas Parivesh Surekhsa Parishad and the Delhi Forum, April 15, 2011

    ...Vice President Meg Taylor Compliance Advisor/Ombudsman International Finance Corporation 2121 Pennsylvania Ave NW Washington DC 20433 USA Fax: +1 202 522-7400 Email: cao-compliance@ifc.org Dear Vice President Taylor, We, the Odisha Chas Parivesh Surekhsa Parishad and the Delhi Forum would like to bring to your attention our complaint over the serious concerns associated with the IFC’s lending through financial intermediaries (FIs) in India. Odisha Chas Parivesh Surekhsa Parishad (Odisha Agricult...

    IFC Compliance Advisor/Ombudsman - India - 2011