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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Mindoro Resources-01/Jabonga

    Management Response: IFC Response to CAO Ombudsman Assessment Report: Complaint regarding Mindoro Resources Ltd. (#26987, Philippines), May 9, 2012

    ...Vice President, CAPVP EXTENSION: 5755+8188 SUBJECT: CAO Ombudsman Assessment Report: Complaint regarding Mindoro Resources Ltd. (#26987, Philippines) I refer to your memo of 27 April to Rashad Kaldany inviting IFC to respond to the CAO’s assessment report on the complaint against Mindoro Resources Ltd. (MRL) in the Philippines. I thank you and your team’s work with the complainants to resolve the dispute and provide the following response from IFC: IFC notes ...

    IFC Compliance Advisor/Ombudsman - Philippines - 2012
  2. Complaint > Upper Egypt Local Development Program for Results

    Management Response: Management Memorandum

    ...Vice-President, GGSVP 32823 SUBJECT: Upper Egypt Local Development Program for Results (Pl 57395) The Upper Egypt Local Development Program for Results (UELDP), through a sub-project in Gerga district's (Sohag govemorate) supports the backfilling of a small open canal of 200 m length passing through the village's built area. The cover of the canal will reduce health risk exposure and create a public recreational space. Implementation...

    WB Inspection Panel - Egypt - 2019
  3. Complaint > Marena Renovables Wind Project 2

    Eligibility: Issuance of Eligibility Memorandum

    ...President of the Bank, the Country Office Representative, Project Team, and Executing Agency1 FROM: Isabel Lavadenz Paccieri, Project Ombudsperson VIA: Victoria Márquez-Mees, Executive Secretary CC: Independent Consultation and Investigation Mechanism REFERENCE: ME-MICI002-2012. Mareña Renovables Wind Project (2644...

    IDB Independent Consultation and Investigation Mechanism - Mexico - 2013
  4. Complaint > Integrated Coastal Zone Management and Clean-Up Project, First Request

    Management Action Plan: 47-First Management Progress Report (English)

    ...Vice Presidency ICZMCP Integrated Coastal Zone Management and Clean-up Project IDA International Development Association IPN Inspection Panel LEG Legal Vice Presidency OP Operational Policy OPCS Operations Policy and Country Services Vice Presidency OSCE Organization for Security and Cooperation in Europe PAD Project Appraisal Document LIST OF OPERATIONAL POLICIES AND BANK PROCEDURES OP/BP 4.12 In...

    WB Inspection Panel - Albania - 2007
  5. Complaint > Alex Dev-01/Wadi al-Qamar

    Compliance Review: English

    ...Vice President of the World Bank Group. More information about this case is available at www.cao-ombudsman.org. Information about the project can be found on IFC’s website at www.ifc.org/disclosure CAO contact in Washington, DC: Emily Horgan Tel: +1.202.473.8353 Email: ehorgan@worldbankgroup.org About CAO: The Compliance Advisor Ombudsman (CAO) is the independent accountability and recourse mechanism for the International Finance Corporation (IFC) and the Multilateral Investment Guarantee Agency...

    IFC Compliance Advisor/Ombudsman - Egypt - 2017
  6. Complaint > Trans-Anatolian Pipeline-01/Vale

    Appraisal: CAO Appraisal Report TANAP-01 - March 2018- English

    ...e president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provi...

    IFC Compliance Advisor/Ombudsman - Azerbaijan, Georgia, Turkey - 2018
  7. Complaint > BTC Pipeline-31/Naokhrebi

    Appraisal: English

    ...Vice President has the discretion to request the compliance arm of CAO, CAO Compliance, to appraise the concerns raised in the complaint for a compliance audit of IFC or MIGA. Alternatively, a compliance audit can be initiated by request from the President of the World Bank Group or the senior management of IFC or MIGA. A CAO Compliance appraisal is a preliminary investigation to determine whether the CAO should proceed to a compliance audit of IFC or MIGA. Through CAO Compliance appraisals, the...

    IFC Compliance Advisor/Ombudsman - Georgia
  8. Complaint > Quilleco Hydropower Project

    Registration: 67-Notice of Registration (English)

    ...President of the World Bank at the time, Mr. James Wolfensohn, and IFC’s Executive Vice President at the time, Mr. Jannik Lindbaek, appointed Dr. Jay Hair (then President of IUCN – the International Union for Conservation of Nature) to prepare another report; in July 1997 an edited version of the report was made public. The third is a report of CAO. In July 2002, downstream municipalities flooded by water releases from the Pangue dam’s reservoir during heavy rain, together with Pehuenche familie...

    WB Inspection Panel - Chile - 2010
  9. Complaint > Mahindra Farm Services-01/Confidential

    Appraisal: English

    ...Vice President has the discretion to request the compliance arm of CAO, CAO Compliance, to appraise the concerns raised in the complaint for a compliance audit of IFC or MIGA. Alternatively, a compliance audit can be initiated by request from the President of the World Bank Group or the senior management of IFC or MIGA. A CAO Compliance appraisal is a preliminary investigation to determine whether the CAO should proceed to a compliance audit of IFC or MIGA. Through CAO Compliance appraisals, the...

    IFC Compliance Advisor/Ombudsman - India
  10. Complaint > Ramky-03/Gummidipoondi

    Appraisal: English

    ...Vice President has the discretion to request the compliance arm of CAO, CAO Compliance, to appraise the concerns raised in the complaint for a compliance audit of IFC or MIGA. Alternatively, a compliance audit can be initiated by request from the President of the World Bank Group or the senior management of IFC or MIGA. A CAO Compliance appraisal is a preliminary investigation to determine whether the CAO should proceed to a compliance audit of IFC or MIGA. Through CAO Compliance appraisals, the...

    IFC Compliance Advisor/Ombudsman - India
  11. Complaint > Second Rural Enterprise Support Project

    Filing: 89-Request for Inspection (English and Russian)

    ...VICE-PRESIDENT OF THE WORLD BANK Philippe H. Le Houerou, December 18, 2010 Vice-President of the World Bank Europe and Central Asia Division Dear Mr. Philippe H. Le Houerou! First of all, I would like to express my respect to You and to the World Bank, which has contributed a lot to the development and poverty alleviation in developing countries, including in Uzbekistan. However, we believe that not all World Bank projects in Uzbekistan deserve uncond...

    WB Inspection Panel - Uzbekistan - 2013
  12. Complaint > Improving Rural Livelihoods through Carbon Sequestration Project

    Management Response: 80-Management Response (English)

    ...President, The World Bank Group; (ii) Email of December 28, 2011 addressed to Ms. Rachel Kyte, Vice President, Sustainable Development Network, The World Bank; (iii) Powerpoint presentation highlighting the concerns sent to Ms. Rachel Kyte, Vice President (SDN), The World Bank; (iv) Trail of emails between VCCSL and BioCF ending March 7, 2012; (v) Open letter dated September 30, 2011 addressed to Ms. Ellysar Bar...

    WB Inspection Panel - India - 2010
  13. Complaint > Transport Sector Support Project and its Additional Financing

    Management Response: Management RAP Audit ToRs for Webuye

    ...Vice-President, GGIVP ~ EXTENSION: 30655 SUBJECT: Kenya: Transport Sector Support Project (P124109) and Additional Financing (Pl46630) As per your request, please find attached the terms ofreference (TO Rs) for the audit of the Resettlement Action Plan (RAP) that Bank Management will commission in response to complaints from affected people at. the Webuye Interchange, to ensure that all affected parties were appropriately identified in the...

    WB Inspection Panel - Kenya - 2018
  14. Complaint > Dinant-01/CAO Vice President Request

    Monitoring: English

    ...Vice President. “CAO continues to monitor progress by IFC to address identified compliance issues related to Dinant, and will complete its compliance appraisal shortly, after meeting with affected communities, their representatives, and other relevant stakeholders in Honduras.” More information about this case is available at www.cao-ombudsman.org Information about the project can be found on IFC’s website at www.ifc.org/disclosure CAO contact in Washington, DC: Emily Horgan Tel: +(1) 202-473-83...

    IFC Compliance Advisor/Ombudsman - Honduras
  15. Complaint > Sustainable Agriculture and Rural Development Project

    Filing: 95-Request for Inspection(English)

    ...President, Joaju Ha'e Paveime Guara Coordination Bureau Isidro Aquino Vice President, Joaju Ha'e Paveime Guara Coordination Bureau Cristino Duarte Committee Member, Joaju Ha'e Paveime Guara Coordination Bureau Email address and contact numbers: Secundino Vera: secundinoacispe@gmail.com, telephone 0982-555122 Isidro Benítez: telephone 0984-804772 Catalino Penayo: mcoordinadoracaaquazu@gmail.com telephone 0991-429422 Isidro Aquino: telephone 0975-939626 Cristino Duarte: telephone 0983··170410 Th...

    WB Inspection Panel - Paraguay - 2014
  16. Complaint > Wilmar Group-01/West Kalimantan

    Compliance Review: Terms of Reference for Audit of IFC - Expanded scope, March 2009

    ...President of the World Bank Group. The Office of the President will have no editorial input to the content of the audit report. The President may take the opportunity to discuss the audit findings with the CAO. Once the President is satisfied with the response by senior management of IFC, the Office of the President will provide clearance for the audit report and the response. The President retains discretion over clearance. After clearance, CAO Compliance will share the audit report and the sen...

    IFC Compliance Advisor/Ombudsman - Indonesia
  17. Complaint > Institutional Reform Development Policy Financing

    Management Response: 57-Enhanced Action Plan - Status and Way Forward (English)

    ...Vice President has assigned the Development Effectiveness Unit the responsibility for monitoring PID disclosure and updates at the appraisal stage; following up with concerned task teams as necessary; and conducting ex­ post monitoring of timely disclosure of PAD, PD, Letter of Development Policy, and Tranche Release Document. This Unit will submit to Regional Management a monthly report on progress made and specific recommendations for addressing any...

    WB Inspection Panel - Yemen - 2009
  18. Complaint > Enso Albania-01/Lengarica

    Management Response: IFC Response to CAO Audit of IFC Investment in Enso Albania, September 21 2018

    ...Vice President and General Counsel Vice President and Chief Operating Officer Legal, Compliance Risk & Sustainability @woRLD BANK GROUP International @IFCI Finance Corporation WORLD BANK GROUP Anne...

    IFC Compliance Advisor/Ombudsman - Albania
  19. Complaint > Lydian Intl3-01/Gndevaz & Jermuk

    Management Response: IFC's Management Response to CAO Investigation Report - July 2017

    ...Vice President and General Counsel Vice President Legal, Risk Compliance & Sustainability 2 Annex. IFC Tabulated Management Response: Lydian International CAO Findings IFC’s Response Actions Taken1 or Proposed Findings Related to IFC’s Environmental and Social Pre-Investment...

    IFC Compliance Advisor/Ombudsman - Armenia
  20. Complaint > Yanacocha-02/Cajamarca

    Agreement: November 2001

    ...President (CTAR Dialogue Table). Mr. Martin Soto Guevara, Technical Secretary for Decentralisation, and Advisor to the Minister and Vice-Minister of Infrastructure, is in charge of the Dialogue Table that has been convened in Cajamarca to decrease the controversies related to environmental and social impacts citizens maintain have been provoked by mining operations at Minera Yanacocha. The meeting was attended by the Cajamarca congressional delegation, ecological groups, NGO’s and other members ...

    IFC Compliance Advisor/Ombudsman - Peru