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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Power VI Project

    Management Response: Management Response (English)

    ...Vice President, Africa, and the Acting Senior Vice President and General Counsel . (A copy is attached as Attachment I .) 3. “The funding is being improperly diverted from the Power VI hydro-electric project and this diversion of funds appears to be the result of political or non-economic influences. Article V Section 1 (g), IDA Articles of Agreement”. L There is no evidence adduced by the Requesters to substantiate the claim that Management’s actions o...

    WB Inspection Panel - Tanzania - 1995
  2. Complaint > Quilleco Hydropower Project

    Eligibility: 67-Eligibility Report (English)

    ...President of the World Bank at the time, Mr. James Wolfensohn, and IFC’s Executive Vice President at the time, Mr. Jannik Lindbaek, appointed Dr. Jay Hair (then President of IUCN – the International Union for Conservation of Nature) to prepare another report; in July 1997 an edited version of the report was made public. The third is a report of IFC’s Compliance Advisor Ombudsman (CAO). In July 2002, downstream municipalities flooded by water releases from the Pangue dam’s reservoir during he...

    WB Inspection Panel - Chile - 2010
  3. Complaint > Transport Sector Development Project - Additional Financing

    Management Action Plan: Lessons Learned and Agenda for Action

    ...Vice Acting Regional Vice President sends letter to Minister MoFPED with the 2015 President letter to Minister formal cancellation of TSDP MoFPED cancelling TSDP December 22, Minister MoFPED letter to Minister MoFPED responds to communication from the ED WB on 2015 World Bank Group President cancellation. Minister requests a technical dialogue. December 28, Country Director letter to Country Director sends letter to Minister MoFPED informing ...

    WB Inspection Panel - Uganda - 2015
  4. Complaint > Alex Dev-01/Wadi al-Qamar

    Compliance Review: English

    ...Vice President of the World Bank Group. More information about this case is available at www.cao-ombudsman.org. Information about the project can be found on IFC’s website at www.ifc.org/disclosure CAO contact in Washington, DC: Emily Horgan Tel: +1.202.473.8353 Email: ehorgan@worldbankgroup.org About CAO: The Compliance Advisor Ombudsman (CAO) is the independent accountability and recourse mechanism for the International Finance Corporation (IFC) and the Multilateral Investment Guarantee Agency...

    IFC Compliance Advisor/Ombudsman - Egypt - 2017
  5. Complaint > Dinant-01/CAO Vice President Request

    Monitoring: English

    ...Vice President. “CAO continues to monitor progress by IFC to address identified compliance issues related to Dinant, and will complete its compliance appraisal shortly, after meeting with affected communities, their representatives, and other relevant stakeholders in Honduras.” More information about this case is available at www.cao-ombudsman.org Information about the project can be found on IFC’s website at www.ifc.org/disclosure CAO contact in Washington, DC: Emily Horgan Tel: +(1) 202-473-83...

    IFC Compliance Advisor/Ombudsman - Honduras
  6. Complaint > Transport Sector Support Project and its Additional Financing

    Management Response: Management RAP Audit ToRs for Webuye

    ...Vice-President, GGIVP ~ EXTENSION: 30655 SUBJECT: Kenya: Transport Sector Support Project (P124109) and Additional Financing (Pl46630) As per your request, please find attached the terms ofreference (TO Rs) for the audit of the Resettlement Action Plan (RAP) that Bank Management will commission in response to complaints from affected people at. the Webuye Interchange, to ensure that all affected parties were appropriately identified in the...

    WB Inspection Panel - Kenya - 2018
  7. Complaint > Power Sector Generation and Restructuring Project

    Project Document: 46-Restructuring Paper 2011

    ...VICE PRESIDENT: PHILIPPE LE HOUEROU COUNTRY DIRECTOR: JANE ARMITAGE SECTOR MANAGER / DIRECTOR: RANJIT LAMECH TASK TEAM LEADER: ARTURO S. RIVERA Extension of Closing Date ALBANIA - POWER SECTOR GENERATION AND RESTRUCTURING PROJECT PROJECT NO. P077526 cREDIT 3872 ALB 1. The closing date for the Albania Power Sector Generation and Restruct...

    WB Inspection Panel - Albania - 2011
  8. Complaint > Quilleco Hydropower Project

    Registration: 67-Notice of Registration (English)

    ...President of the World Bank at the time, Mr. James Wolfensohn, and IFC’s Executive Vice President at the time, Mr. Jannik Lindbaek, appointed Dr. Jay Hair (then President of IUCN – the International Union for Conservation of Nature) to prepare another report; in July 1997 an edited version of the report was made public. The third is a report of CAO. In July 2002, downstream municipalities flooded by water releases from the Pangue dam’s reservoir during heavy rain, together with Pehuenche fa...

    WB Inspection Panel - Chile - 2010
  9. Complaint > Mahindra Farm Services-01/Confidential

    Appraisal: English

    ...Vice President has the discretion to request the compliance arm of CAO, CAO Compliance, to appraise the concerns raised in the complaint for a compliance audit of IFC or MIGA. Alternatively, a compliance audit can be initiated by request from the President of the World Bank Group or the senior management of IFC or MIGA. A CAO Compliance appraisal is a preliminary investigation to determine whether the CAO should proceed to a compliance audit of IFC or MIGA. Through CAO Compliance appraisals...

    IFC Compliance Advisor/Ombudsman - India
  10. Complaint > Ramky-03/Gummidipoondi

    Appraisal: English

    ...Vice President has the discretion to request the compliance arm of CAO, CAO Compliance, to appraise the concerns raised in the complaint for a compliance audit of IFC or MIGA. Alternatively, a compliance audit can be initiated by request from the President of the World Bank Group or the senior management of IFC or MIGA. A CAO Compliance appraisal is a preliminary investigation to determine whether the CAO should proceed to a compliance audit of IFC or MIGA. Through CAO Compliance appraisals...

    IFC Compliance Advisor/Ombudsman - India
  11. Complaint > BTC Pipeline-31/Naokhrebi

    Appraisal: English

    ...Vice President has the discretion to request the compliance arm of CAO, CAO Compliance, to appraise the concerns raised in the complaint for a compliance audit of IFC or MIGA. Alternatively, a compliance audit can be initiated by request from the President of the World Bank Group or the senior management of IFC or MIGA. A CAO Compliance appraisal is a preliminary investigation to determine whether the CAO should proceed to a compliance audit of IFC or MIGA. Through CAO Compliance appraisals...

    IFC Compliance Advisor/Ombudsman - Georgia
  12. Complaint > Ficohsa-02/Tela

    Appraisal: English

    ...Vice President, IFC/MIGA management, or the President of the World Bank Group. The focus of CAO’s compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy prov...

    IFC Compliance Advisor/Ombudsman - Honduras - 2017
  13. Complaint > Ficohsa-01/ CAO Vice President Request

    Compliance Report: English

    ...President. The President has no editorial input as to the content of the compliance Investigation Report, but may take the opportunity to discuss the investigation findings with CAO. Once the President is satisfied with the response by IFC/MIGA senior management, the President will provide clearance for the Investigation Report and the response. The President retains discretion over clearance. After clearance, CAO will disclose the Investigation Report and the IFC/MIGA response to the Board. CAO...

    IFC Compliance Advisor/Ombudsman - Honduras - 2014
  14. Complaint > Wilmar Group-01/West Kalimantan

    Compliance Review: Terms of Reference for Audit of IFC - Expanded scope, March 2009

    ...President of the World Bank Group. The Office of the President will have no editorial input to the content of the audit report. The President may take the opportunity to discuss the audit findings with the CAO. Once the President is satisfied with the response by senior management of IFC, the Office of the President will provide clearance for the audit report and the response. The President retains discretion over clearance. After clearance, CAO Compliance will share the audit report and th...

    IFC Compliance Advisor/Ombudsman - Indonesia
  15. Complaint > Sustainable Agriculture and Rural Development Project

    Filing: 95-Request for Inspection(English)

    ...President, Joaju Ha'e Paveime Guara Coordination Bureau Isidro Aquino Vice President, Joaju Ha'e Paveime Guara Coordination Bureau Cristino Duarte Committee Member, Joaju Ha'e Paveime Guara Coordination Bureau Email address and contact numbers: Secundino Vera: secundinoacispe@gmail.com, telephone 0982-555122 Isidro Benítez: telephone 0984-804772 Catalino Penayo: mcoordinadoracaaquazu@gmail.com telephone 0991-429422 Isidro Aquino: telephone 0975-939626 Cristino Duarte: telephone 0983··170410 Th...

    WB Inspection Panel - Paraguay - 2014
  16. Complaint > Trans-Anatolian Pipeline-01/Vale

    Appraisal: CAO Appraisal Report TANAP-01 - March 2018- English

    ...e president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provi...

    IFC Compliance Advisor/Ombudsman - Azerbaijan, Georgia, Turkey - 2018
  17. Complaint > Marena Renovables Wind Project 2

    Eligibility: Issuance of Eligibility Memorandum

    ...President of the Bank, the Country Office Representative, Project Team, and Executing Agency1 FROM: Isabel Lavadenz Paccieri, Project Ombudsperson VIA: Victoria Márquez-Mees, Executive Secretary CC: Independent Consultation and Investigation Mechanism REFERENCE: ME-MICI002-2012. Mareña Renovables Wind Project (2644...

    IDB Independent Consultation and Investigation Mechanism - Mexico - 2013
  18. Complaint > Integrated Coastal Zone Management and Clean-Up Project, First Request

    Management Action Plan: 47-First Management Progress Report (English)

    ...Vice Presidency ICZMCP Integrated Coastal Zone Management and Clean-up Project IDA International Development Association IPN Inspection Panel LEG Legal Vice Presidency OP Operational Policy OPCS Operations Policy and Country Services Vice Presidency OSCE Organization for Security and Cooperation in Europe PAD Project Appraisal Document LIST OF OPERATIONAL POLICIES AND BANK PROCEDURES OP/BP 4.12 In...

    WB Inspection Panel - Albania - 2007
  19. Complaint > Improving Rural Livelihoods through Carbon Sequestration Project

    Management Response: 80-Management Response (English)

    ...President, The World Bank Group; (ii) Email of December 28, 2011 addressed to Ms. Rachel Kyte, Vice President, Sustainable Development Network, The World Bank; (iii) Powerpoint presentation highlighting the concerns sent to Ms. Rachel Kyte, Vice President (SDN), The World Bank; (iv) Trail of emails between VCCSL and BioCF ending March 7, 2012; (v) Open letter dated September 30, 2011 addressed to Ms. Elly...

    WB Inspection Panel - India - 2010
  20. Complaint > Maple Energy-01/Nuevo Sucre and Canaan

    Agreement: English

    ...Vice-President; Antonio Bernales, independent facilitator; Susana Rodríguez, Research Analyst, and Ana María Aguilar, CAO consultant. As per the discussion between the parties, the following was agreed in this Memorandum dated April 29, 2011: Internet – as per the discussion at the dialogue table regarding improvements in communication, the Parties agreed that an Internet connection will be installed in Canaan and another in Nuevo Sucre. A technician from Maple will visit the communities t...

    IFC Compliance Advisor/Ombudsman - Peru