Complaint > MPS-01/Tema

Appraisal: English

...vice president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy pr...

Complaint > Bidco Bev. & Det.-01/Thika

Appraisal: CAO Compliance Appraisal Report - Bidco Bev. & Det.-01 - English

...vice president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisio...

Complaint > Nicaragua Sugar Estates Limited-01/Leon and Chinandega

Eligibility: English

...vices which provide a level of care and assistance to workers, and other members of the community. In addition, local government health authorities also provide public health services. Based on CAO’s discussions with these private, public and community stakeholders, there is clearly concern about appropriate opportunities to enhance support to families that have been impacted by CRI, including widows and children of those individuals affected by this chronic conditi...

Complaint > Panama Canal Expansion-01/Gatun

Filing: Complaint, May 12, 2011

...vice and reliability, and be more efficient, easier to maintain, and less complicated to operate. Considering what has be found by looking “under the rug”, PCE project-related statements recently published in the WikiLeaks – attributed to Panama's current President and Vice-President, who questioned it while qualifying it as a “disaster” – might more appropriately be called the “understatements of the new millennium”. It is alarming to witness, what I – as an expert in the field of engineering –...

Complaint > PL IV-01/Multiple locations

Eligibility: CAO Assessment Report - PL IV-01 - Panama - April 2019 - English

...Vice Ministry for Indigenous Affairs and the Ministry of Environment, who put them in touch with the authorities of the Ño Kribo Regional Congress, specifically its Board of Directors. According to ETESA, the Congress of the Ño Kribo Region convened an Extraordinary Congress on April 12 and 13, 2018, in Samboa, district of Jironday, during which it appointed a commission (the “Outreach Commission”) to discuss with ETESA technicians the routing5, 5 ETESA indicated that the Presidential Decree est...

Complaint > Celulosas de M'Bopicua (CMB) & Orion-01/Argentina & Uruguay

Eligibility: Preliminary Assessment Report, November 2005

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of projects in which IFC and MIGA play a role. In the first instance, complaints are managed through the CAO’s Ombudsman function. The purpose of this assessment is to: 1. Provide an objective analysis of the reasons behind the current dispute; and 2. Understan...

Complaint > Quellaveco Mining-01/Moquegua

Compliance Report: English

...Vice President. The Memorandum sought approval to proceed with the proposed sale of 100 percent of IFC’s shares in the Company, and noted that details would be reported in the next Monthly Operations Report to the Board. The Memorandum records the approval status of the equity sale. It is clear that the sale was cleared by the Portfolio team, the Equity Department, the Legal Department, and the relevant Vice President. No reference is made in the Memorandum to the environmental and social 43 ...

Complaint > Anvil Mining Congo, SARL-01/World Bank President Request

Compliance Review: English

...Vice President (Yukiko Omura) and the departure of the former Vice President of the Underwriting Department. The new management signaled a number of significant shifts in MIGA’s due diligence processes, the following of which are noteworthy: ƒ A new Economics and Policy Group was formed and a new Director and Chief Economist recruited to lead this group. This group oversees MIGA’s work on assessing development impact, reviewing project-level risks (including environmenta...

Complaint > Rizal Commercial Banking Corporation (RCBC)-01

Filing: Letter of complaint

...Vice President and CAO Office of the Compliance Advisor Ombudsman International Finance Corporation 2121 Pennsylvania Avenue NW Washington, DC 20433 USA E-mail: CAO@worldbankgroup.org October 11, 2017 Dear Vice President Gratacós Re: Complaint concerning IFC investments in and financing to RCBC 1. The Philippine Movement for Climate Justice (“PMCJ”) is submitting this complaint to the Office of the Compliance Advisor Ombudsman regarding IFC’s investment in Rizal Commercial Banking Corporation (“...

Complaint > Dinant-02/Rio Aguan

Monitoring: English

...Vice President in response to reports of land conflict and related incidents of violence on and around the client’s oil palm plantations in Honduras’ lower Aguán Valley (Bajo Aguán), of which CAO became aware in late 2010. The Audit was finalized in December 2013 and released publicly in January 2014.3 The Audit made a number of non-compliance findings in relation to IFC’s review and supervision of the social impacts of the project, particularly as related to conflict and security issues. IFC’s ...

Complaint > Yanacocha-02/Cajamarca

Agreement: Mediation Report, August 2001

...Vice President for Latin America Government Mayor of the Province of Cajamarca Environmental Committee of the Provincial Council of Cajamarca Mayor of Magdalena District Mayors Mayors and Assistant Mayors from the Centros Poblados Menores of Cajamarca, Banos del Inca and La Encanada, Magdalena Defensoria del Pueblo Civil Society Las Rondas Campesinas Femenina del Norte/FEROCAFENOP Representatives of other organizational mechanisms of Rondas Campesinas ECOVIDA VALLEVIDA CARE Peru CIPDER (Consorci...

Complaint > Agrokasa-01/Ica

Monitoring: CAO Audit Monitoring and Closure Report: Monitoring of IFC's Response to CAO Audit of IFC's Investments in Agribusiness in the Ica Valley, Peru, June 20, 2013

...Vice Presidential/COC level. There is also quarterly reporting by CES to the Corporate Risk Committee which provides yet another avenue for issues to be brought to senior management attention. e) Expertise. CES has re-designed the role of specialist “sector leads”, emphasizing quality and knowledge sharing. These sector leads (ex. agriculture/forestry), possess particular industry expertise and are thus in a strong position to facilitate/leverage interventi...

Complaint > Bridge International Academies-01/Kenya

Appraisal: CAO Appraisal Report - Bridge-01/Kenya - October 2019 - English

...vice president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy pr...

Complaint > VEIL II-01/ Ratanakiri Province

Filing: Complaint to CAO VEIL II - Feb 2014

...Vice President Office of the Compliance Advisor Ombudsman International Finance Corporation 2121 Pennsylvania Avenue NW Washington, DC 20433 USA Tel: + 1 202-458-1973 Fax: +1 202-522-7400 e-mail: cao-compliance@ifc.org February 10, 2014 Dear Vice President Taylor Re: Complaint concerning IFC investment in Dragon Capital Group and VEIL (Project no. 10740 and 20926) 1. Inclusive Development International (IDI), Equitable Cambodia (EC), Cambodian Indigenous Youth Association (CIYA), Indigenous R...

Complaint > Avianca-01/Bogota

Compliance Report: English

...President, the CAO Vice President or senior management of IFC/MIGA. CAO compliance investigations focus on IFC/MIGA, and how IFC/MIGA assured itself of project environmental and social (E&S) performance. The purpose of a CAO compliance investigation is to ensure compliance with policies, standards, guidelines, procedures, and conditions for IFC/MIGA involvement, and thereby improve E&S performance. In the context of a CAO compliance investigation, at issue is whether:  The actual E&S outc...

Complaint > Vizhinjam-01/Kerala

Compliance Report: CAO Compliance Investigation Report, Vizhinjam 01, 02 & 03 - January 23, 2018

...vices.”91 The concept of ecosystem services encompasses different types of benefits that people and businesses obtain from ecosystems. In relation to fisheries, for example, these include provisioning services, which are the products people obtain from ecosystems (such as food) and supporting services which are the natural processes that maintain the other services. PS6 also recognizes cultural services, which are the nonmaterial benefits that people obtain from ecosystems.92 They may include na...

Complaint > Oyu Tolgoi-01/Khanbogd

Agreement: Khanbogd Tri-Partite Council MoU - English

...Vice-President, Compliance Advisor Ombudsman International Finance Corporation 2121 Pennsylvania Avenue NW Washington, DC 20433 USA Fax: (+1) (202) 522-7400 e-mail: cao-compliance@ifc.org Dear Ms. Taylor, We, the undersigned residents of Javhlant and Gavliut baghs1 of Khanbogd soum2, South Gobi aimag3 of Mongolia, organized into the Gobi Soil NGO, hereby submit this complaint to the Compliance Advisor/Ombudsman (“CAO”) concerning the Oyu Tolgoi copper-gold-silver mining project (“Oyu Tolgoi Proj...

Complaint > Eco Oro-01/Bucaramanga

Filing: Complaint to the CAO, June 13, 2012

...Vice-president Compliance Advisor / Ombudsman (CAO) 2121 Pennsylvania Avenue NW Washington, DC 20422 USA Receive our cordial greeting. We address you respectfully as Colombian citizens and representatives of the Comité por la Defensa del Agua y el Paramo de Santurbán, and as those affected by the project of the International Finance Corporation (hereinafter IFC), Project Number 27961, to be implemented in Colombia by the firm Greystar Resources Ltd., now Eco Oro Minerals Corp. (hereinafter “the ...

Complaint > Togo LCT-01/Lome

Compliance Report: English

...President, the CAO Vice President or senior management of IFC/MIGA. CAO compliance investigations focus on IFC/MIGA, and how IFC/MIGA assured itself of a project’s E&S performance. The purpose of a CAO Compliance investigation is to ensure compliance with policies, standards, guidelines, procedures, and conditions for IFC/MIGA involvement, and thereby improve the institution’s E&S performance. In the context of a CAO compliance investigation, at issue is whether:  the actual E&S outcomes of a...

Complaint > Yanacocha-02/Cajamarca

Agreement: January 2002

...Vice President for Latin America, Newmont Mining Corporation • Ministry of Energy and Mines 17