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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Cambodia Airport II-01/Preah Sihanouk

    Filing: Complaint, December 18, 2009

    ...cash compensation - 44 of complaints owner are female The hard copy of all complaints will send to your office soon. With best Regards, xxxxxxxxxxxxxxxxxxxxxxx Kingdom of Cambodia Nation Religion King My name is xxxxxxx. I am a xx-year-old Cambodian female, residing at xxxxxxxx, Preah Sihanouk Province. I am representing 79 families who have filed a lawsuit with the CAO Complaint Committee Th...

    IFC Compliance Advisor/Ombudsman - Cambodia - 2009
  2. Complaint > Proposed Kosovo Power Project and Second Additional Financing Energy Sector Clean-up and Land Reclamation Project

    Filing: 103-Request for Inspection

    ...cash compensation as well as compensation for lost assets. Those without titles must regularize or have an affidavit from neighbors validated by the municipality to be eligible. Recognized owners with or without formal title are offered the option of replacement housing that satisfies "basic standards for social housing regardless of the condition or value of the lost property or cash compensation. In all cases, the Company pays for transaction costs. 4 1 ...

    WB Inspection Panel - Kosovo - 2015
  3. Complaint > Productive Infrastructure Program - Request II: Caracol Industrial Park (MICI)

    Filing: Complaint

    ...compensation was issued in 2012 and 2013, as detailed in Table 2. ii. Table 2: 2012 and 2013 compensation 2012 and 2013 compensation Additional comments 2012 and 2013 lost harvest and lost food As well as replicating earlier flaws in the security: We understand that most (if not all) calculation of 2011 compensation, this round of families received additional compensation comp...

    IDB Independent Consultation and Investigation Mechanism - Haiti - 2017
  4. Complaint > Altain Khuder debt & equity

    Filing: Complaint

    ...compensation should also be land-based.30 In violation of this requirement, Altain Khuder only offered cash compensation. For herders, whose livelihoods are entirely land based, cash compensation is not an appropriate means of compensation, all the more so because of the customary land arrangements which does not allow land to be purchased. Cash compensation thus does not enable resettled herders to find new land, and since Altain Khuder also failed to provide this the resettled herders currentl...

    EBRD Project Complaint Mechanism - Mongolia
  5. Complaint > Petroleum Development and Pipeline Project, and Petroleum Environment Capacity Enhancement Project

    Filing: 27-Request for Inspection (English)

    ...compensation (in cash and in kind with agricultural equipment of poor quality), many local populations living along the oil pipeline have not been able to reconstitute plantations destroyed during the construction work. The amounts paid in compensation have therefore rarely been adequately used. Furthermore, in many cases the refusal to pay due compensation has involved local populations in lengthy and costly proceedings only few of which have resulted in the payment of compensation, which is de...

    WB Inspection Panel - Cameroon - 2002
  6. Complaint > Lagos Metropolitan Development and Governance Project

    Filing: 91-Notice of Receipt of a Request for Inspection (English)

    ...cash compensation. The Government representatives further agreed to ensure that the PAPs were provided with skills training, micro-credit, and employment opportunities since cash compensation only was being offered. All of these points as well as a schedule of activities and a budget will be in the addendum to the RAP. 9. The Bank team also stressed the need to have a strong complaints handling mechanism and that people would have recourse to go...

    WB Inspection Panel - Nigeria - 2013
  7. Complaint > Tangguh Liquefied Natural Gas Expansion Project

    Filing: Complaint

    ...compensation. 27 January 2020: was delegated his authority to asa customary leader and the owner of customary land, to represent of the IP group and delivered the invoice payment to get compensation from 1,000 m3 that already cut down by Sorong Raya Konstruksi Ltd. 1https://www.adb.org/projects/49222-001/main 27 January 2020: the sub-contractor company responded to the request for payment compensation from the IP group representative by promising the pay in cash on the spot after recal...

    ADB Special Project Facilitator and Compliance Review Panel - Indonesia - 2022
  8. Complaint > Salala Rubber Corporation-01/Margibi and Bong

    Filing: CAO Complaint - Liberia - Salala Rubber Corporation 01

    ...cash compensation where appropriate; and (ii) provid[ing] relocation assistance” suited to our needs.300 “Alternative housing and/or cash compensation will be made available prior to relocation. New resettlement sites built for displaced persons will offer improved living conditions.”301 However, SRC never offered us any resettlement options, and certainly never furnished alternative housing and/or cash compensation before evicting us f...

    IFC Compliance Advisor/Ombudsman - Liberia - 2019
  9. Complaint > Rehabilitation of the Railway in Cambodia Project

    Filing: Complaint

    ...compensation rates, 3) and provide retroactive compensation to affected people who have already received compensation “[i]f a need for adjustment is identified.”6 ADB further committed to review and address g. Despite these commitments and the ongoing dialogue with both Cambodian Resident Mission and regional ADB Operations staff over the past year, there has been no resolution of the most serious resettlement problems that have been brought to ADB’s attention. Notably, compensation rates...

    ADB Special Project Facilitator and Compliance Review Panel - Cambodia - 2011
  10. Complaint > Electricity Transmission Expansion and Supply Improvement Project

    Filing: Complaint

    ...compensation plan for which is absolutely against the objectives of the donor institute (ADB). As per the approved updated IEE report (article 7.3 rule of Economic, Social cum Cultural Environment), it states that the land will be acquired by the project office "land acquisition rule 2034 B.S cum with the mutual understanding between project and affected families". (See attached updated IEE report in Nepali version). Contrary to this project, the concerning authority has already decided on c...

    ADB Special Project Facilitator and Compliance Review Panel - Nepal - 2021
  11. Complaint > Ulaanbaatar Urban Services and Ger Areas Development Investment Program - Tranche 2

    Filing: Complaint

    ...cash compensation with no other support is in violation of ADB Safeguards Policies. A compensation amount of $35000 is considered a very good deal as a compensation for relinquishing land and a 2-storey house which housed 6 adults and 2 children. A look at the housing market prices reveals that this amount will buy a one-bedroom (2 rooms) apartment in the near center zones and a 2-bedroom apartment outside town. 6. Lack of reliable, meaningful consultation which clearly describes potential r...

    ADB Special Project Facilitator and Compliance Review Panel - Mongolia - 2020
  12. Complaint > CAREC Transport Corridor 1 (Bishkek-Torugart Road) Project 1

    Filing: Request for Compliance Review (English)

    ...cash compensation for store demolition. Second, by providing assistance in preparing registration of new store permits and by paying the costs in relation to registration of a new store in accordance with receipts, checks and orders. Third, by including the name of under the said Project. in favorable loan repayment program scheme Earlier we have raised our issues to ADB staff and Special ADB Intermediary under the Project. Further below is the report on past activities: CRPP co...

    ADB Special Project Facilitator and Compliance Review Panel - Kyrgyzstan - 2011
  13. Complaint > EPS Emergency Power Sector Reconstruction Loan, EPS Power II and EPS Kolubara Environmental Improvement

    Filing: Complaint

    ...Cash Compensation or Replacement Housing Violates PR 5(34) The Bank has been on notice that the cash compensation scheme for the expropriated properties and for residents subject to forced resettlement fails to comply with PR 5’s insistence that “adequate… cash compensation be made available to physically displaced community members prior to relocation.”256 In August 2011, when EBRD officials visited the Vreoci mining region and met with community members, the Bank recorded “allegations ...

    EBRD Project Complaint Mechanism - Serbia
  14. Complaint > VEIL II-01/ Ratanakiri Province

    Filing: Complaint to CAO VEIL II - Feb 2014

    ...cash compensation [for their land] because it cannot be inherited by the next generation.”46 They say, that while land can continue to feed them and their children forever, if they receive money “soon it will be gone.”47 68. Complainants, however, do want cash compensation for losses of crops, structures, livestock and other chattels. They also want compensation for the income they have lost since their crops, resin trees and other NTFPs were destroyed by the company. 69. The complainants also w...

    IFC Compliance Advisor/Ombudsman - Cambodia - 2014
  15. Complaint > Transport Sector Development Project - Additional Financing

    Filing: Request for Inspection

    ...compensation mechanism. Many land owners along this road axis and in trading centers have not been adequately compensated and others not attended to. It is quit unfair where structures exist at the same axis/ location sometimes following each other but the compensation differs greatly, and others not compensated at all. On 08th, August 2015 the affected complainants a round Bigodi area had a meeting and resolved to register their complaints into an inventory that can be acces...

    WB Inspection Panel - Uganda - 2015
  16. Complaint > Power Development Project

    Filing: 87-Request for Inspection (English)

    ...cash compensation for lost assets may be appropriate in certain limited circumstances.197 The ARAP claims that, “76 percent of the relocates prefer cash compensation considering that such mode of payment will be easy in handling.”198 However, Complainants have never mentioned cash compensation in their testimonies; 186 OP 4.12 Involuntary Resettlement, para 10, further noting that “taking of land and related assets may take place only after compensation has been paid and, where applic...

    WB Inspection Panel - Nepal - 2013
  17. Complaint > Nedbank Tier II-01/Kintinian

    Filing: Letter of complaint to CAO with annexes - Nedbank-01 - April 2017

    ...Compensation Action Plan ("RAP"). The · RAP notes that residents of District Kintinian 2, which encompasses Area One, were not consulted." • In March 2015, SAG requested that Area One be made available to it before the end of August or it would be forced to close the Siguiri mine by May 2016.16 The threat to close the mine altogether appears to have placed pressure on the government to hastily move ahead with the evictions in Area O...

    IFC Compliance Advisor/Ombudsman - Guinea - 2017
  18. Complaint > CBG-01/Sangaredi

    Filing: CAO Complaint - Guinea / CBG-01 - English

    ...compensation for losses Where economic displacement (i.e. from productive land) cannot be avoided, PS 5 requires IFC’s client to offer affected persons with legally recognizable rights under national law replacement property (e.g. agricultural sites) of equal or greater value, or where appropriate, cash compensation at full replacement cost and other assistance to help them restore their livelihoods. 28 The issue of replacement property and cash compensation is discussed here. Livelihood im...

    IFC Compliance Advisor/Ombudsman - Guinea
  19. Complaint > Smallholder Agriculture Development Project

    Filing: 62-Request for Inspection (English)

    ...cash crop which no rich industria!lsed nation In the worid wants to have In Its own backyard. It is obvious that rich nations are merely pushing 011 palm growing In countries like PNG because It Is a labour Intensive, nutrient hungry and polluting crop, so that their Industry can have access to cheap palm 011. • 011 palm Increases balance of payments problem for PNG: Growers become too rellanl upon a monocultural cash crop. What 1$ left of their hard earned cash Income from oU...

    WB Inspection Panel - Papua New Guinea - 2009
  20. Complaint > Yacyreta Hydroelectric Project

    Filing: Additional Request for Inspection (English)

    ...cash compensation, but the cash compensation would not be paid for a year or two and the assessment upon which the level of compensation was based undervalued their homes. 28. The Banks have failed in their duty to ensure that persons resettled by the project, including the claimants, improve or at least maintain their standards of living. In fact, resettled persons have suffered financial losses and the destruction of their way of life. They have not participated in the de...

    WB Inspection Panel - Argentina, Paraguay - 1996
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