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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > None

    Filing: Request for compliance review [PDF]

    ...Financial Intermediary Safeguards: 43. The ADB is required to conduct due diligence to assess potential social impacts and risks associated with a financial intermediary’s likely future portfolios. This should include potential impacts of subprojects (agribusinesses) on customary land tenure. According to the Initial Poverty and Social Analysis of the Agribusiness Support Project, the ADB categorized the Project as FI-C for involuntary resettlement and indigenous peoples indicating an assessment...

    - - 2016
  2. Complaint > Promoting Economic Use of Customary Land and Grant No. 0392 (SAM): Samoa Agribusiness Support Project

    Filing: Complaint received, 9 Sep 2014

    ...Financial Intermediary Safeguards: 43. The ADB is required to conduct due diligence to assess potential social impacts and risks associated with a financial intermediary’s likely future portfolios. This should include potential impacts of subprojects (agribusinesses) on customary land tenure. According to the Initial Poverty and Social Analysis of the Agribusiness Support Project, the ADB categorized the Project as FI-C for involuntary resettlement and indigenous peoples indicating an assessment...

    ADB Special Project Facilitator and Compliance Review Panel - Samoa
  3. Complaint > VEIL II-01/ Ratanakiri Province

    Filing: Complaint to CAO VEIL II - Feb 2014

    ...financial intermediary. Authorizations of representation accompany this letter of complaint. 2. The complainants are 17 villages in Ratanakiri Province, Cambodia who are or will foreseeably be adversely affected by an IFC sub-project. The villages are located in the districts of Andong Meas and O’Chum. The villages consist of individuals of Jarai, Kachok, Tampuon, Cham, Kreung, Laos, Vietnamese and Khmer ethnicities. The vast majority of complainants belong to an ethnic minority group, 1 each wi...

    IFC Compliance Advisor/Ombudsman - Cambodia - 2014
  4. Complaint > Rizal Commercial Banking Corporation (RCBC)-01

    Filing: Letter of complaint

    ...financial institutions such as the IFC to the coal industry further pushes the country down the path to assured perdition. --- SECTION 1: FINANCIAL LINKS BETWEEN IFC AND 19 COAL-FIRED POWER PLANTS 10. There is limited transparency of IFC’s financial intermediary portfolio. IFC publicly releases very little information about its financial intermediary transactions, and what it does publish on its website is not ...

    IFC Compliance Advisor/Ombudsman - Philippines - 2017
  5. Complaint > Agroinvestbank Equity Investment

    Filing: Complaint

    ...Financial Intermediaries to join existing international initiatives that promote best practices in the financial sector including the Equator Principles and the Principles for Responsible Investment (“PRI”). The Equator Principles comprises an agreement to assess and manage environmental and social risks applying internationally accepted standards and international laws and regulations. Environmental and social risks include human rights issues. The PRI compromises 6 principles based on a notion...

    EBRD Project Complaint Mechanism - Tajikistan
  6. Complaint > Accelerating Infrastructure Investment Facility in India - Tranche 1

    Filing: Complaint

    ...Financial Services (IL&FS) – that has now been declared financially insolvent and bankrupt. Direct social harm as described by the workers are- 1. Unpaid back wages – Attached (Annexure – 1) 2. Receiving no formal appointment letters thereby having no legal privileges and/or contractual protections, - Attached Affidavits/ Legal Undertakings of Workers (Annexure – 2,3 & 4) 3. Widespread overtime violations and forced weekend work – Attached (Annexure – 1) ...

    ADB Special Project Facilitator and Compliance Review Panel - India - 2019
  7. Complaint > Southeast Europe Equity Fund II

    Filing: Complaint

    ...financial intermediary (FI). Working with FIs is a key way for the EBRD to promote sustainable financial markets and provide a vehicle to channel EBRD funding to the micro, small and medium-sized enterprise (SME) sector. They include, among others, private equity funds, banks, leasing companies, insurance companies and pension funds. [...] The PCM should review if the EBRD has identified and addressed the failure of the client to follow best labour practices and regulations in line with ESP2008 ...

    EBRD Independent Project Accountability Mechanism - Regional
  8. Complaint > Agri-Vie Fund-01/Kiboga

    Filing: Letter of complaint regarding New Forests Company, Luwunga Plantation; IFC financing via Agri-Vie Fund PCC (Project Number: 27674), December 20, 2011

    ...financial intermediary, Agri-Vie Fund PCC (Project Number: 27674), which holds an equity stake in and a seat on the board ofNFC. As part of its due diligence before investing in Agri- Vie, IFC conducted a field appraisal of another of NFC's plantations, the Namwasa plantation in Mubende district, on 16-18 March 2010. The purpose of the appraisal was to investigate allegations of forcible eviction and harassment of communities that IFC had become aware of from media reports, to review the ...

    IFC Compliance Advisor/Ombudsman - Uganda - 2011
  9. Complaint > Agri-Vie Fund-02/Mubende

    Filing: Letter of complaint regarding New Forests Company, Namwasa Plantation; IFC financing via Agri-Vie Fund PCC (project Number: 27674), December 20, 2011

    ...financial intermediary, Agri-Vie Fund PCC (Project Number: 27674), which holds an equity stake in and a seat on the board ofNFC. As part of its due diligence before investing in Agri- Vie, IFC conducted a field appraisal of the Namwasa plantation on 16-18 March 2010. The purpose of the appraisal was to investigate allegations of forcible eviction and harassment of communities that IFC had become aware of from media reports, to review the compliance of the resettlement process with IFC P...

    IFC Compliance Advisor/Ombudsman - Uganda - 2011
  10. Complaint > PT Weda Bay Nickel-01/Weda Bay

    Filing: Complaint (English), July 2, 2010

    ...financially feasible alternatives to the source of impacts” and documentation of the selection rationale; that the assessment will identify vulnerable groups; that “the client will establish and manage a program of mitigation and performance improvement measures and actions that address the identified social and environmental risks and impacts;” that community engagement will be “free of external manipulation, interference, or coercion, and intimidation, and conducted on the basis of timely, rel...

    IFC Compliance Advisor/Ombudsman - Indonesia - 2010
  11. Complaint > Transitional Support for Economic Recovery Credit and Emergency Economic and Social Reunification Support Project

    Filing: 37-Request for Inspection Annex 3

    ...Financial intermediary projects, social development funds, community driven development or similar projects which require a safeguard framework or programmatic approach to address safeguard issues. F. Disclosure Requirements Environmental Assessment/Analysis/Management Plan: Expected Actual Date of receipt by the Bank 8/31/2004 Date of “in-country” disclosure 9/...

    WB Inspection Panel - Democratic Republic of Congo - 2005
  12. Complaint > India Infrastructure Fund-01/Dhenkanal District

    Filing: Letter of Complaint from Odisha Chas Parivesh Surekhsa Parishad and the Delhi Forum, April 15, 2011

    April 15, 2011 Vice President Meg Taylor Compliance Advisor/Ombudsman International Finance Corporation 2121 Pennsylvania Ave NW Washington DC 20433 USA Fax: +1 202 522-7400 Email: cao-compliance@ifc.org Dear Vice President Taylor, We, the Odisha Chas Parivesh Surekhsa Parishad and the Delhi Forum would like to bring to your attention our complaint over the serious concerns associated with the IFC’s lending through financial intermediaries (FIs) in India. Odisha Chas Parivesh Surekhsa Parishad (...

    IFC Compliance Advisor/Ombudsman - India - 2011
  13. Complaint > PT Weda Bay Nickel-01/Weda Bay

    Filing: Keluhan (Indonesia), 2 Juli, 2010

    ...financially feasible alternatives to the source of impacts” and documentation of the selection rationale; that the assessment will identify vulnerable groups; that “the client will establish and manage a program of mitigation and performance improvement measures and actions that address the identified social and environmental risks and impacts;” that community engagement will be “free of external manipulation, interference, or coercion, and intimidation, and conducted on the basis of timely, rel...

    IFC Compliance Advisor/Ombudsman - Indonesia
  14. Complaint > Proposed Kosovo Power Project and Second Additional Financing Energy Sector Clean-up and Land Reclamation Project

    Filing: 103-Request for Inspection

    ...financial intermediary and human rights standards in the proposed involuntary resettlement. The Kosovo Civil Society Consortium for Sustainable Development (KOSID) asked me to determine whether the steps being taken by the Government and international donors are aligned with international involuntary resettlement standards and to determine the likely 3 The IFC, MIGA, and EBRD arc likely collateral financial syndicators. The project may be phased as two 300 mega- w...

    WB Inspection Panel - Kosovo - 2015
  15. Complaint > Nedbank Tier II-01/Kintinian

    Filing: Letter of complaint to CAO with annexes - Nedbank-01 - April 2017

    ...FINANCIAL LINKS BETWEEN IFC AND THE SIGUIRI MINE 6. There is limited transparency of IFC's financial intermediary portfolio. IFC publicly releases very little information about its financial intermediary transactions, and what it does publish on its website is not always accurate and reliable. In relation to its investments in commercial banks, IFC does not publish any information on its sub- clients. As a result, it is extremely challenging for project affected people to find out whether IFC is...

    IFC Compliance Advisor/Ombudsman - Guinea - 2017
  16. Complaint > Transitional Support for Economic Recovery Credit and Emergency Economic and Social Reunification Support Project

    Filing: 37-Request for Inspection Annex 25

    ...intermediary for financial services. Recommendation 14 (a) In the interpretation of this requirement, special attention is required not only to transactions between financial institutions and their clients, but also to transactions and/or shipments especially of currency and equivalent instruments between financial institutions themselves or even to transactions within financial groups. As the wording of Recommendation 14 suggests that indeed "all" transactions are covered, it must be read t...

    WB Inspection Panel - Democratic Republic of Congo - 2005
  17. Complaint > Quilleco Hydropower Project

    Filing: 67-Request for Inspection (English)

    ...financial interests. The July 2002 claim indeed was investigated regardless of the abrupt selling of the equity days after receiving the claim. There is clearly an ongoing, global responsibility, by part of the IFC and other members of the WB Group, for what happens with the watershed, particularly hydroelectric development on its course, and its impact on the environments and local communities, among them the Mapuche-Pehuenche population communities and individuals. This was c...

    WB Inspection Panel - Chile - 2010
  18. Complaint > Interagua-01/Guayaquil

    Filing: English Part 2

    ...financial aspect, the Masterplan omits explaining how they plan to recover the investment in works of infrastructure. The plans estimate current costs of all the works to be constructed and the document includes an interest rate of 9%, designed to show the effects of inflation on 23 investment values. This rate is not realistic. It gives the impression that Interagua has planned for more substantial investments than they will really accomplish. We are...

    IFC Compliance Advisor/Ombudsman - Ecuador
  19. Complaint > Chad-Cameroon Pipeline-03/Doba

    Filing: Complaint from Local Inhabitants and Communities in the Chad Project Area, October 10, 2011

    ...financial involvement, the political and moral seal of approval of the World Bank Group was more than critical for the development of Doba crude and the outlook for the development of other oil basins in which it became involved during the life of the project (Section 4.10, Loan Agreement of March 29, 2001). According to the project appraisal document for the capacity-building project, the value-added of the World Bank Group’s support consisted of the physical execution of the Doba petroleum pro...

    IFC Compliance Advisor/Ombudsman - Chad - 2011
  20. Complaint > Transitional Support for Economic Recovery Credit and Emergency Economic and Social Reunification Support Project

    Filing: 37-Request for Inspection Annex 28

    ...financial institutions, and other organizations to assist…in efforts to The reasons for concern create appropriate national The proposed ‘development’ of DRC's structures and institutions to control forests, and the way in which this is resource exploitation” in DRC.19 As being undertaken, presents a number yet, this has not happened, and there of seri...

    WB Inspection Panel - Democratic Republic of Congo - 2005
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