ADB Special Project Facilitator and Compliance Review Panel Benchmark | Accountability Console

ADB Special Project Facilitator and Compliance Review Panel

Is the relevant department given an opportunity to cure the concern?

Yes

Benchmark Category

Initial screening and response to a complaint

Date of Policy Review

Jan, 2012

Page Updated On:

May 11, 2021, 5 p.m.

Citations

Notes

As a part of the eligibility determination, the CRP and the SPF will forward the complaint to the relevant operations departments if their complainants have not made prior good faith efforts to resolve issues with the relevant departments.

How do other IAMs compare?

IAM	Answer
OPIC Office of Accountability	Yes
UNDP Social and Environmental Compliance Unit	Unknown
DEG/FMO/PR Independent Complaints Mechanism	Unknown
UNDP Stakeholder Response Mechanism	Yes
EBRD Project Complaint Mechanism	Other
IDB Independent Consultation and Investigation Mechanism	Yes
AFD Environmental and Social Complaints Mechanism	Unknown
EIB Complaints Mechanism	Other
EBRD Independent Project Accountability Mechanism	Other
GCF Independent Redress Mechanism	No
AfDB Independent Recourse Mechanism	Other
WB Inspection Panel	Yes
WB Accountability Mechanism	Yes
AIIB Project-affected People’s Mechanism	Other
IKI Compliance Mechanism	Other
IFC Compliance Advisor/Ombudsman	Yes

Does this policy correlate with complaint outcomes?

Complaint Status

Eligibility

Dispute Resolution

Compliance Review