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WB Inspection Panel
Is the relevant department given an opportunity to cure the concern?
Yes
Benchmark Category
Initial screening and response to a complaint
Date of Policy Review
Apr, 2020
Page Updated On:
April 27, 2022, 5 p.m.
Citations
Notes
In a limited number of cases, management and the requesters are given an opportunity to seek a resolution of the matters raised. This can occur pre-registration (Pilot) or after registration (Footnote 7).
How do other IAMs compare?
Does this policy correlate with complaint outcomes?
Complaint Status
Eligibility
Dispute Resolution
Compliance Review