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IDB Independent Consultation and Investigation Mechanism
By when must a decision be made regarding eligibility?
Other
Benchmark Category
Timeline for Handling Claims (in business days unless noted wth "*")
Date of Policy Review
Jan, 2014
Page Updated On:
May 11, 2021, 5 p.m.
Citations
- Policy of the Independent Consultation and Investigation Mechanism of the IDB (MICI IDB); p. 11, section F.20.b
- Policy of the Independent Consultation and Investigation Mechanism of the IDB (MICI IDB); p. 11, section F.21
- Policy of the Independent Consultation and Investigation Mechanism of the IDB (MICI IDB); p. 12, section G.23.b
- Policy of the Independent Consultation and Investigation Mechanism of the IIC/IDB Invest (MICI IIC); p. 7, section F.20.b
- Policy of the Independent Consultation and Investigation Mechanism of the IIC/IDB Invest (MICI IIC); p. 7, section F.21
- Policy of the Independent Consultation and Investigation Mechanism of the IIC/IDB Invest (MICI IIC); p. 8, section G.23.b
Notes
Within 47 days of receipt of complaint
How do other IAMs compare?
Does this policy correlate with complaint outcomes?
Complaint Status
Eligibility
Dispute Resolution
Compliance Review