WB Inspection Panel Benchmark | Accountability Console

WB Inspection Panel

By when must a decision be made regarding eligibility?

Other

Benchmark Category

Timeline for Handling Claims (in business days unless noted wth "*")

Date of Policy Review

Apr, 2020

Page Updated On:

April 27, 2022, 5 p.m.

Citations

Notes

Management has 21 days from notification of receipt of complaint to provide Panel with evidence that it has complied or intends to comply with the Bank's relevant policies and procedures. Within 21 days of receiving Management response, Panel shall determine whether the request meets the eligibility criteria.

How do other IAMs compare?

IAM	Answer
OPIC Office of Accountability	Other
DEG/FMO/PR Independent Complaints Mechanism	Other
UNDP Social and Environmental Compliance Unit	Other
UNDP Stakeholder Response Mechanism	Other
EBRD Project Complaint Mechanism	Other
ADB Special Project Facilitator and Compliance Review Panel	Other
IDB Independent Consultation and Investigation Mechanism	Other
AFD Environmental and Social Complaints Mechanism	Unknown
EIB Complaints Mechanism	Other
EBRD Independent Project Accountability Mechanism	Other
GCF Independent Redress Mechanism	Other
AfDB Independent Recourse Mechanism	Other
WB Accountability Mechanism	Other

Does this policy correlate with complaint outcomes?

Complaint Status

Eligibility

Dispute Resolution

Compliance Review