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EBRD Independent Project Accountability Mechanism
By when must a decision be made regarding eligibility?
Other
Benchmark Category
Timeline for Handling Claims (in business days unless noted wth "*")
Date of Policy Review
May, 2019
Page Updated On:
May 11, 2021, 5 p.m.
Notes
Registration - within 21 days of the complaint's acknowledgement; Assessment - within 40 days of registration.
How do other IAMs compare?
Does this policy correlate with complaint outcomes?
Complaint Status
Eligibility
Dispute Resolution
Compliance Review