EBRD Independent Project Accountability Mechanism Benchmark | Accountability Console
Complaints IAMs Register Login

Loading...

EBRD Independent Project Accountability Mechanism

By when must a decision be made regarding eligibility?

Other

Benchmark Category

Timeline for Handling Claims (in business days unless noted wth "*")

Date of Policy Review

May, 2019

Page Updated On:

May 11, 2021, 5 p.m.

Notes

Registration - within 21 days of the complaint's acknowledgement; Assessment - within 40 days of registration.

Does this policy correlate with complaint outcomes?

Complaint Status

Eligibility

Dispute Resolution

Compliance Review