Complaint > Madhya Pradesh Water Sector Restructuring Project (2010) (First Request)

Eligibility: 72-Eligibility Report (English)

...Requesters and that the Panel would await further developments aimed at reaching a satisfactory resolution of the problems raised in the First Request.2 3. On July 16, 2011, the Panel received a second Request for Inspection dated July 6, 2011 (hereinafter, “the Request”) related to the Project. The Request was filed by the same Requesters, Messrs. Ram Sharan Gupta and Dinesh Kumar Singhal, who are both residents of Gwalior Town. The Requesters s...

Complaint > San Francisco-Mocoa Alternate Road Construction Project - Phase I

Eligibility: Issuance of Eligibility Memorandum

...Request.4 The attendees at the meeting discussed the following: (a) to ensure that Management receive the whole/complete Request in order to be certain that Management was fully informed and (b) to grant an additional 45 days so that Management could attempt to address issues raised by the Requesters. Management agreed to contact the Requesters and the Chairperson granted a 45-day extension. 1.4 On July 29, 2013, the Panel contacted Ms. Tez, to request an update of any ongoing legal procee...

Complaint > Reconquista River Basin Environmental Sanitation Program- Request III

Eligibility: Eligibility Memorandum Public Disclosure

...Requesters on whose behalf the Request is filed will be indicated and written proof of representation will be attached. b. The Request clearly identifies a Bank-financed Operation that has been approved by the Board, the President, or the Donors Committee. c. The Request describes the Harm that could result from potential noncompliance with one or more Relevant Operational Policies. d. The Request describes the efforts that the Reque...

Complaint > Parana Biodiversity Project

Eligibility: 41-Eligibility Report (English)

...Requesters asked that the March 2006 letter with accompanying annex be considered an integral part of the Request. The Request for Inspection is attached as Annex I to this Report. 2. On July 11, 2006, the Panel notified the Board of Executive Directors and the World Bank’s President that it received the Request, which constituted Registration of the Request under the Panel’s Operating Procedures. 2 The Panel received Bank Management R...

Complaint > Marlin-01/Sipacapa

Eligibility: CAO Follow-up Assessment Guatemala, Complaint Regarding the Marlin Mining Project,May 2006

...President of the World Bank Group encouraged the parties to negotiate a middle ground and requested that the CAO lead this effort. As a first step toward fulfilling that recommendation, the CAO undertook a field visit to Guatemala from January 23 to February 1, 2006 to explore the feasibility of creating a stakeholder dialogue process that would identify and resolve issues related to the conflict. The role of the CAO in this process would be neither “judge” nor “party,” but rather as an in...

Complaint > Quilleco Hydropower Project

Eligibility: 67-Final Report and Recommendation (English)

...Request for Inspection, which was complemented by clarifications received on May 26, 2010 (hereinafter the “Request”). 1 The Request was submitted by residents of Tucapel, Santa Bárbara, Ralco Lepoy, and Concepción (hereinafter the “Requesters”) in the Biobío region of Chile. The Requesters asked in their correspondences that the Panel keep their names confidential. The Panel registered the Request on June 18, 2010. 2. The Request alleges harm caused by a number of...

Complaint > Real LRIF-01/Coban

Eligibility: CAO Assessment Report - Real LRIF - June_26_2015

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org –2– TABLE OF CONTENTS LIST OF ACRONYMS ........................................................................................................

Complaint > Ecodevelopment Project

Eligibility: 11-Eligibility Report (English)

...REQUESTERS AND REQUEST 17. This section will first examine the eligibility of the Requesters. It will then discuss the eligibility of the substance of the Request for an investigation. To do this, the assertions made in the Request and IDA Management Response are compared and examined. ELIGIBILITY OF THE REQUESTERS 18. The Panel finds that the Requesters are eligible to file a Request in accordance with the Resolution establishing the Panel, subsequent “Clarificat...

Complaint > Rizal Commercial Banking Corporation (RCBC)-01

Eligibility: CAO Assessment Report - Philippines/ RCBC-01 - April 2019 - English

...requested that CAO raise two issues with IFC: • Investment in Protected Areas: The complainants requested that IFC commit to not investing in areas under environmental protection. o In discussion with IFC staff, they pointed out that IFC’s Performance Standard 6 clearly sets out how IFC clients are expected to protect and conserve biodiversity, including requirements that projects would need to meet in critical ...

Complaint > Reventazon HPP-01

Eligibility: CAO Assessment Report - Reventazon HPP 01 - March 2017 - English

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA-supported projects in a manner that is fair, objective, and constructive, and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org –2– TABLE OF CONTENTS LIST OF ACRONYMS ......................................................................................................

Complaint > Yanacocha-10/Cajamarca

Eligibility: CAO assessment report - Yanacocha-10 - September 2017 - English

...request and receive medical records from the Company about procedures or treatments that were provided to them by the Company’s medical staff. When it comes to information held by third parties, such as clinics or hospitals, the Company indicated it does not have access to that information due to the confidential nature of those records as established by Peruvian law, and that workers should request those materials directly from the third party. ...

Complaint > Mahindra Farm Services-01/Confidential

Eligibility: English

...requested by MSSL officials to refrain from speaking negatively about MSSL and its business position. 3. Tractors and other machinery that MSSL leased or sold to franchises often did not function properly, and requests to MSSL for repairs or repayments were not forthcoming or not complete. 4. The Pesticide Management Manual prepared for the ASCs, as required by IFC’s Corrective Action Plan, was completed and delivered to franchisees only after the majority of franchisees ha...

Complaint > Phase 1B of Lesotho Highlands Water Project, 1st Request

Eligibility: 12-Eligibility Report (English)

...Request for Inspection (“Request”). Annex 1 contains the Request. Annex 2 contains the International Bank for Reconstruction and Development (“Bank”) Management Response to the Request. 1. INTRODUCTION On April 23, 1998, a group of residents (Requesters) from Alexandra in the Gauteng province of the Republic of South Africa (RSA) delivered a Request to the World Bank office in Pretoria. The Panel received the Request in Washington, D.C on May 6, 1998. The Requ...

Complaint > Western Poverty Reduction Project

Eligibility: 16-Eligibility Report (English)

...President that the Panel had received a request for inspection 4 (“Request”) to investigate the World Bank’s compliance with a number of its policies and procedures in the preparation of the China Western Poverty Reduction Project. A copy of the Notice of Registration and a copy of the Request were sent to the President. Bank management (“Management”) was notified that it must provide the Panel no later ...

Complaint > Second Rural Enterprise Support Project

Eligibility: 89 - Final Eligibility Report (English)

...President of the Association of Human Rights in Central Asia, and Ms. Umida Niyazova, Head of the Uzbek- German Forum for Human Rights, on their behalf and on behalf of the signatories to the Request (hereinafter "the Requesters"). The latter requested the Panel to keep their identities confidential "due to concern related to [their] personal safety." 2. The Panel registered the Request on September 23, 2013, Bank Management submitted its Response to the Request on November 6, 2013,...

Complaint > Tbilisi Railway Bypass 4

Eligibility: Eligibility Assessment Report

...REQUEST NUMBER: 2011/04 EXECUTIVE SUMMARY On 16 March 2011 the PCM Officer received a complaint (“Complaint”) from Mrs Nino Saginashvili (“Complainant”), a resident of Avchala settlement, one of the areas on the proposed bypass route on Tbilisi Railway Bypass Project (“Project)”. The Complaint was registered on 24 March 2011 and the PCM Expert Dr Walter Leal was appointed to act as Eligibility Assessor, together with the PCM Officer. The Complainant re...

Complaint > Togo LCT-02/Lome

Eligibility: CAO Assessment Report Togo: LCT-02 -Aug 2018 EN

...requested that the Ministry of Mines and Energy evacuate the site. The Company stated that they had a meeting with MMLK in December 2017, at which they discussed the market gardeners and sand miners’ resettlement and were informed by MMLK that these groups were not compensated. The Company showed MMLK evidence of payment, and informed MMLK about actions planned as part of the Community Development Plan (CPD). MMLK then asked to work with the Company on the CDP. However, this request was d...

Complaint > Coal Sector Mitigation Project and Coal Sector Rehabitation Project

Eligibility: 23-Eligibility Report (English)

...Request for Inspection.”21 18 Id. at ¶ 52. 19 Id. at ¶¶ 88-89. 20 The need for an extension was apparently envisaged as early as February 1999. CIL requested it on March 26, 2001, and the Government formally requested an extension in April. 21 “Management Response” at ¶ 96. 6 F. ELIGIBILITY 29. For purposes of determining the eligibility of the Request and the Requesters, the Panel reviewed ...

Complaint > Rainforest Ecolodge Linkages-01/Deniyaya

Eligibility: CAO Ombudsman Assessment Report, February 2010

...request for environmental permits and other documentation – the Central Environment Authority (CEA) has confirmed that REC had obtained all necessary permits and clearances for construction based on its requirement for an Initial Impact Assessment. It noted that some requests for permits – for example for the research laboratory – had not been granted. Concerns relating to tree-felling as well as damming of local tributaries had not been substantiated...

Complaint > La Paz Storm Drainage Program II

Eligibility: Issuance of Eligibility Memorandum

...Request was registered on May 16, 2014, upon receipt of confirmation as to certain matters from the Requester. 1.2 The Requester has requested that all personal information remain confidential due to fear of retaliation. In accordance with Section 33 of the ICIM Policy, all personal information, as well as some details contained in the Request that could otherwise reveal the Requester’s identity, will not be disclosed. 1.3 The Requester is the owner ...