Complaint > Serra do Mar and Atlantic Forest Mosaics System Socioenvironmental Recovery Program

Eligibility: Issuance of Eligibility Memorandum

...Requester are available; are on file b) The names and contact information YES Mr. Melo is a legitimate Representative of his and Mongue’s Request. for the Representative, if any, and proof Mechanism Policy Paragraph 30, requiring just one Requester, is of the authorization are available; satisfied. His additional claim to represent others living in the Project area could not be substantiate...

Complaint > Quilleco Hydropower Project

Eligibility: 67-Final Report and Recommendation (English)

...Request for Inspection, which was complemented by clarifications received on May 26, 2010 (hereinafter the “Request”). 1 The Request was submitted by residents of Tucapel, Santa Bárbara, Ralco Lepoy, and Concepción (hereinafter the “Requesters”) in the Biobío region of Chile. The Requesters asked in their correspondences that the Panel keep their names confidential. The Panel registered the Request on June 18, 2010. 2. The Request alleges harm caused by a number of exist...

Complaint > Second Rural Enterprise Support Project

Eligibility: 89 - Final Eligibility Report (English)

...President of the Association of Human Rights in Central Asia, and Ms. Umida Niyazova, Head of the Uzbek- German Forum for Human Rights, on their behalf and on behalf of the signatories to the Request (hereinafter "the Requesters"). The latter requested the Panel to keep their identities confidential "due to concern related to [their] personal safety." 2. The Panel registered the Request on September 23, 2013, Bank Management submitted its Response to the Request on November 6, 2013, and a...

Complaint > Phase 1B of Lesotho Highlands Water Project, 1st Request

Eligibility: 12-Eligibility Report (English)

...Request for Inspection (“Request”). Annex 1 contains the Request. Annex 2 contains the International Bank for Reconstruction and Development (“Bank”) Management Response to the Request. 1. INTRODUCTION On April 23, 1998, a group of residents (Requesters) from Alexandra in the Gauteng province of the Republic of South Africa (RSA) delivered a Request to the World Bank office in Pretoria. The Panel received the Request in Washington, D.C on May 6, 1998. The Requ...

Complaint > Mahindra Farm Services-01/Confidential

Eligibility: English

...requested by MSSL officials to refrain from speaking negatively about MSSL and its business position. 3. Tractors and other machinery that MSSL leased or sold to franchises often did not function properly, and requests to MSSL for repairs or repayments were not forthcoming or not complete. 4. The Pesticide Management Manual prepared for the ASCs, as required by IFC’s Corrective Action Plan, was completed and delivered to franchisees only after the majority of franchisees had stopp...

Complaint > Tbilisi Railway Bypass 4

Eligibility: Eligibility Assessment Report

...REQUEST NUMBER: 2011/04 EXECUTIVE SUMMARY On 16 March 2011 the PCM Officer received a complaint (“Complaint”) from Mrs Nino Saginashvili (“Complainant”), a resident of Avchala settlement, one of the areas on the proposed bypass route on Tbilisi Railway Bypass Project (“Project)”. The Complaint was registered on 24 March 2011 and the PCM Expert Dr Walter Leal was appointed to act as Eligibility Assessor, together with the PCM Officer. The Complainant re...

Complaint > Coal Sector Mitigation Project and Coal Sector Rehabitation Project

Eligibility: 23-Eligibility Report (English)

...Request for Inspection.”21 18 Id. at ¶ 52. 19 Id. at ¶¶ 88-89. 20 The need for an extension was apparently envisaged as early as February 1999. CIL requested it on March 26, 2001, and the Government formally requested an extension in April. 21 “Management Response” at ¶ 96. 6 F. ELIGIBILITY 29. For purposes of determining the eligibility of the Request and the Requesters, the Panel reviewed the Request and...

Complaint > Togo LCT-02/Lome

Eligibility: CAO Assessment Report Togo: LCT-02 -Aug 2018 EN

...requested that the Ministry of Mines and Energy evacuate the site. The Company stated that they had a meeting with MMLK in December 2017, at which they discussed the market gardeners and sand miners’ resettlement and were informed by MMLK that these groups were not compensated. The Company showed MMLK evidence of payment, and informed MMLK about actions planned as part of the Community Development Plan (CPD). MMLK then asked to work with the Company on the CDP. However, this request was declined...

Complaint > EPS Kolubara Environmental Improvement

Eligibility: Eligibility Assessment Report

...President, replacing Mr. Zeljko Stojkovic, who signed the Complaint as President of the Council at the time the Complaint was submitted to the PCM. Although the composition of the Council has changed since the elections, the issues raised in the Complaint are very similar to those presented to the Client by the current President of the Vreoci Council as noted in the minutes from two meetings attended by representatives from the Council, the Company and others. In a meeting held on 2 February, 20...

Complaint > PT Weda Bay Nickel-01/Weda Bay

Eligibility: Ombudsman Assessment Report: Complaint Regarding the MIGA PT Weda Bay Nickel Project (#8113), Halmahera Island, North Maluku, Indonesia, June 2011

...REQUEST FOR ASSISTANCE In July 2010, a letter from Indonesian NGOs and concerned citizens was sent to the CAO (see Appendix 1). The signatories of the letter comprise both national NGOs, local NGOs and five directly-affected people living on Halmahera Island. The letter requests CAO’s assistance in addressing a number of environmental and social concerns related to the WBN project. The individual community-member complainants have requested that the CAO keep their identities confidential. In Nov...

Complaint > Wilmar Group-02/Sumatra

Eligibility: English

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of projects in which IFC and MIGA play a role. In the first instance, the CAO’s Ombudsman function responds to the complaint. This document presents a summary of the assessment, and makes suggestions for next steps among the parties. 1.1 The complaint On 19 December 2008...

Complaint > Tata Ultra Mega-01/Mundra and Anjar

Eligibility: English

...President of the World Bank Group. Its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of those projects. The CAO‘s first response to complaints from affected communities is an assessment of the situation carried out by its dispute resolution team. The aim of this assessment is two-fold: first, to listen to, and learn from,...

Complaint > Rainforest Ecolodge Linkages-01/Deniyaya

Eligibility: CAO Ombudsman Assessment Report, February 2010

...request for environmental permits and other documentation – the Central Environment Authority (CEA) has confirmed that REC had obtained all necessary permits and clearances for construction based on its requirement for an Initial Impact Assessment. It noted that some requests for permits – for example for the research laboratory – had not been granted. Concerns relating to tree-felling as well as damming of local tributaries had not been substantiated by t...

Complaint > Celulosas de M'Bopicua (CMB) & Orion-01/Argentina & Uruguay

Eligibility: Preliminary Assessment Report, November 2005

...requests the CAO to ‘use all of its powers and faculties to ensure that the IFC Board of Directors cease all further consideration of financing these projects’. In an addendum to the complaint, the complainants request that the CAO consider the role of MIGA, as well as that of IFC in the complaint. The CAO undertook a field assessment of the complaint between October 9 and October 14, 2005, during which it visited communities in Gualeguaychu and Fray Bentos (in the vicinity of the projects), Mer...

Complaint > Comsur V-01/Bosque Chiquitano

Eligibility: Assessment Report, Regarding COMSUR/Don Mario Mine, November 2003

...President of that fear of harm. It would be for the President to instruct IFC to take any action. In the same vein, the CAO may not instruct COMSUR to cease or undertake any action, it is only through IFC that the CAO may hope that its recommendations have an impact. Furthermore, as an accountability mechanism of IFC/MIGA, the CAO may not opine on the quality or intent of national laws or regulations, their enforcement or matters of violation except where that may be implied from a judgment that...

Complaint > Lagos Drainage and Sanitation Project

Eligibility: 13-Eligibility Report (English)

...Request for Inspection............ 15 11. Recommendation.............................................................................................. 17 Annex 1: Request for Inspection Annex 2: Bank Management Response to Request 2 1. Introduction 1. On June 16, 1998, the Social and Economic Rights Action Center (SERAC) filed a Request for Inspection (the Req...

Complaint > La Paz Storm Drainage Program II

Eligibility: Issuance of Eligibility Memorandum

...Request was registered on May 16, 2014, upon receipt of confirmation as to certain matters from the Requester. 1.2 The Requester has requested that all personal information remain confidential due to fear of retaliation. In accordance with Section 33 of the ICIM Policy, all personal information, as well as some details contained in the Request that could otherwise reveal the Requester’s identity, will not be disclosed. 1.3 The Requester is the owner ...

Complaint > Land Administration Project (First Request)

Eligibility: 53-Management Report and Recommendation (English)

...Requesters or Naso Requesters, as applicable, see Map 1), and the second by representatives of some Ngobe-Bugle' communities living in the Areas Anexas or "Annex Areas" to the Comarca2 Ngobe-Bugle in the Bocas del Toro Province (hereafter referred to as the Second Requesters or Ngobe Requesters, as applicable, see Map 2). 2. The Executive Directors and the President of IBRD were notified by the Panel of receipt of the two Requests. Management responded to the claims in both Requests and ...

Complaint > Mario Covas Rodoanel Project - Northern Section

Eligibility: Eligibility Memorandum Public Disclosure

...Requesters communicated with the MICI to submit a new Request from the same three Requesters and regarding the same issues raised in Request MICI-BID-BR-2016-0109, claiming their concerns had not been resolved. The new Request was registered on 22 March 2017 under MICI-BID-BR-2017-0118. The Requesters asked the Mechanism to keep their identity confidential. 2.3 In the Request, the Requesters allege they are currently being affected by road cons...

Complaint > Oyu Tolgoi-01/Khanbogd

Eligibility: English

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org. –2– Table of Contents Table of Contents................................................................................................