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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > VEIL II-01/ Ratanakiri Province

    Filing: Complaint to CAO VEIL II - Feb 2014

    ...President Office of the Compliance Advisor Ombudsman International Finance Corporation 2121 Pennsylvania Avenue NW Washington, DC 20433 USA Tel: + 1 202-458-1973 Fax: +1 202-522-7400 e-mail: cao-compliance@ifc.org February 10, 2014 Dear Vice President Taylor Re: Complaint concerning IFC investment in Dragon Capital Group and VEIL (Project no. 10740 and 20926) 1. Inclusive Development International (IDI), Equitable Cambodia (EC), Cambodian Indigenous Youth Association (CIYA), Indigenous Rights...

    IFC Compliance Advisor/Ombudsman - Cambodia - 2014
  2. Complaint > Smallholder Agriculture Development Project

    Filing: 62-Request for Inspection (English)

    ...request, we note paragraph 25(dl of the World Bank Disclosure Policy: Additional Issues which states: "In response to requests from the Executive Directors, member countries, or other interested outside parties ..... the President 0 f the World Bank (or a person designated by the President) may authorize di.closure, in consultation with the General Counsel .•.•••• documents that could be considered include Country Portfolio Performance Reviews. information relating to mid-term reviewa, aide-memo...

    WB Inspection Panel - Papua New Guinea - 2009
  3. Complaint > Paravani Hydro Power Plant

    Filing: Complaint

    ...request “Georgian Urban Energy” to re-evaluate the transmission tower design, conductor separation and possible use of bird diverters in order to minimize the risk of bird mortality." Despite the response of the EBRD, a re-evaluation report has never been disclosed to the public, while the construction works on the Project have already been started thus violating PR6 of the Bank’s Environmental and Social Policy 18 “Through the environmental and appraisal process, the client will identify and ch...

    EBRD Project Complaint Mechanism - Georgia
  4. Complaint > Interagua-01/Guayaquil

    Filing: English Footnotes

    ...President Correa, Interagua, MIGA and to House of Representatives in USA, (attached here and known as Annex D). 10. See analysis of water quality, attached in Annex E 11. See Annex D. 12. See Annex C a 1-2 (quoting “Internal guidelines for the managemnet of the following services:potable water, sewega, rain drainage” Registro Oficial No. 8. 27 January 2003). http://www.ecapag.gov.ec/SoloPortalECAPAG/default.asp?idl=17 13. See Annex C a 3. 14. See press article “Used waters discharge into...

    IFC Compliance Advisor/Ombudsman - Ecuador
  5. Complaint > Rizal Commercial Banking Corporation (RCBC)-01

    Filing: Letter of complaint

    ...President and CAO Office of the Compliance Advisor Ombudsman International Finance Corporation 2121 Pennsylvania Avenue NW Washington, DC 20433 USA E-mail: CAO@worldbankgroup.org October 11, 2017 Dear Vice President Gratacós Re: Complaint concerning IFC investments in and financing to RCBC 1. The Philippine Movement for Climate Justice (“PMCJ”) is submitting this complaint to the Office of the Compliance Advisor Ombudsman regarding IFC’s investment in Rizal Commercial Banking Corporation (“RCBC”...

    IFC Compliance Advisor/Ombudsman - Philippines - 2017
  6. Complaint > Rehabilitation of the Railway in Cambodia Project

    Filing: Request for compliance review

    ...Requesters currently reside in, or have been resettled from, sites along the railway tracks that are being repaired or constructed by the Project in the provinces or municipalities of Sihanoukville, Phnom Penh, Battambang and Poipet. 3. The Requesters have authorized IDI to submit this request for investigation by the CRP on their behalf, and to represent them throughout the CRP process (see Annex 1). The Requesters have asked that their names be kept confidential. This request is supported...

    ADB Special Project Facilitator and Compliance Review Panel - Cambodia - 2012
  7. Complaint > Red Sea - Dead Sea Water Conveyance Study Program

    Filing: 76-Request for Inspection (English)

    ...Requesters was sent to Mr. McPhail on 23 May 2011 which reiterated the concerns now expressed in the Request for Inspection. On 24 May 2011 Mr. McPhail stated he would respond by 3 June 2011. No response was received as of 24 June 2011 when the Requesters first submitted a request for investigation to the World Bank’s Inspection Panel. 8. After submitting a request for an investigation with the World Bank’s Inspection Panel on 24 June 2011, the Requesters were subsequently informed t...

    WB Inspection Panel - Gaza, Israel, Jordan, West Bank - 2011
  8. Complaint > MHP-01/Vinnytsia

    Filing: Letter of complaint - June 5, 2018 EN

    ...request,77 but MHP has often failed to provide documents in response to requests dating back to 2012.78 Local community members’ attempts, in 2016, to obtain environmental assessment documents related to Brigade 43 are an example, as described above.79 Prior to 2016, a community-based NGO requested several technical and environmental documents from the Company, including information about its manure management system, but never received the requested information.80 To date, we have not been prov...

    IFC Compliance Advisor/Ombudsman - Ukraine - 2018
  9. Complaint > Yacyreta Hydroelectric Project

    Filing: Additional Request for Inspection (English)

    ...request the Panel to recommend to the Board's Executive Directors that an investigation of these matters be carried out in order to resolve the problem. - Attachments: Yes. We authorize you to make this Request public.

    WB Inspection Panel - Argentina, Paraguay - 1996
  10. Complaint > CBG-01/Sangaredi

    Filing: CAO Complaint - Guinea / CBG-01 - English

    ...request that the CAO facilitate a process of mediation between the complainants and CBG, its majority owner Halco (owned joined by Alcoa, Rio Tinto and Dadco), and IFC. The complainants request that IFC play an active and constructive role in the mediation process, including through the provision of expertise and resources as necessary to, inter alia, conduct assessments and implement agreements. The complainants request that a safe and secure environment, in which they can freely express ...

    IFC Compliance Advisor/Ombudsman - Guinea
  11. Complaint > MHP Corporate Support Loan, MHP Biogas

    Filing: Complaint (English)

    ...request that the PCM initiates a Problem-Solving process. However, if the parties are not able to agree on a solution, we request that the complaint proceeds to Compliance Review. We further request that the identities of the individual signatories to this complaint remain confidential, as we fear retaliatory actions should our identities be disclosed.6 We ask that this complaint be treated as public and posted on the PCM’s website. However, we wish the attached annexes to remain confid...

    EBRD Independent Project Accountability Mechanism - Ukraine
  12. Complaint > Bridge International Academies-01/Kenya

    Filing: Letter of complaint - Bridge International Academies-01/Kenya - April 2018

    ...Requested Next Steps 20 VI. Annex: Are low-fee private school the most effective education investment? 21 VII. Key Resources 22 VIII. Appendices 22 1 Kenya CAO Complaint I. Introduction This complaint is made regarding the International Finance Corporation (...

    IFC Compliance Advisor/Ombudsman - Kenya - 2018
  13. Complaint > Transitional Support for Economic Recovery Credit and Emergency Economic and Social Reunification Support Project

    Filing: 37-Request for Inspection Annex 2

    ...President. It will review the PCU's activities to strengthen transparency and help ensure a fair distribution of activities throughout the country. * The Bureau Central de Coordination (BCECO) to act as a procurement agent for all contracts to be awarded directly by the Government under the Project (with terms of reference and specifications provided by the PCU). It is expectedl hat each component will be managed as follows: * Component 1: Balance ofpayments support: Implementati...

    WB Inspection Panel - Democratic Republic of Congo - 2005
  14. Complaint > Vishnugad Pipalkoti Hydro Electric Project

    Filing: Request for Inspection (English)

    ...request for Inspection of the Loan to THDC India Limited for the Vishnugad Pipalkoti Hydro Electric Project. The following documents are attached, please. Sl Details Page No Nos 1 Request from and others in Hindi. 2-4 2 English translation of request from and 5-7 oth...

    WB Inspection Panel - India - 2012
  15. Complaint > NTPC I Power Generation Project

    Filing: Request for Inspection

    The Inspection Panel 1818, H St. NW Washington D C 20433 USA REQUEST FOR INSPECTION NTPC POWER GENERATION PROJECT Cr. 3632 1. The undersigned, Madhu Kohli, files this claim on her own behalf and on behalf of persons whose names and addresses are attached. I represent the case of residents of Singrauli, India. The Singrauli region consisting of approximately 400 villages is situated in one of the remote parts of India about a 1000 Km away from Delhi...

    WB Inspection Panel - India - 1997
  16. Complaint > Rio Bogota Environmental Recuperation and Flood Control Project

    Filing: 108-Request for Inspection

    ...President of the Republic - Dr. Juan Manuel Santos Calderón - President; Office of the Mayor of Bogota - Dr. Enrique Peñaloza - Mayor; Administrative Tribunal of Cundinamarca - Dr. Nelly Villamizar - Judge; CAR Cundinamarca - Dr. Nestor Franco - Director General; SAD - Department of Environment - Secretary; IDRD - Director; Water and Sewerage Company of Bogota [Empresa de Acueducto y Alcantarillado de Bogotá] - Management; Congress of Colombia - Senators; House of Representatives of Col...

    WB Inspection Panel - Colombia - 2016
  17. Complaint > Lonmin-02/Marikana

    Filing: Complaint regarding Lonmin project

    ...requested and been allowed to participate in the selection of independent consultants for water and air quality monitoring.” “Social Development The bulk of Lonmin operations is located in the Marikana area, east of Rustenburg in the North West Province. Affected areas fall into either the Madibeng or Rustenburg Local Municipalities. There is one main Traditional Authority present in the affected area, namely the Bapo Ba Mogale. The Greater Lonmin Community, which comprises those communities and...

    IFC Compliance Advisor/Ombudsman - South Africa - 2015
  18. Complaint > Productive Infrastructure Program - Request II: Caracol Industrial Park (MICI)

    Filing: Complaint

    ...requests a new, meaningful, consultation process, explaining the current environmental and social risks and impacts and facilitating the affected communities’ input into how those will be managed. If the parties are not able to agree on a solution, we request that the complaint proceed to Compliance Review. We do not request confidentiality. This complaint is expanded under five headings: I. Overview of this complaint ...........................................

    IDB Independent Consultation and Investigation Mechanism - Haiti - 2017
  19. Complaint > Kosovo Power Project (Proposed)

    Filing: 78-Request for Inspection (English)

    ...Requests We request the Inspection Panel to closely analyse all abovementioned complaints identified and analyzed in details in Annex “Technical Annex to the Request for Inspection on the Proposed Kosovo Power Project”. This Annex should be considered a composite part of the complaint. We request the Inspection Panel to immediately review the complaint and request the Board of the World Bank to immediately address all demands and concerns raised on the concerned projects. ...

    WB Inspection Panel - Kosovo - 2012
  20. Complaint > Proposed Kosovo Power Project and Second Additional Financing Energy Sector Clean-up and Land Reclamation Project

    Filing: 103-Request for Inspection

    ...request the Inspection Pane1 to recommend t~ the World Bank's Executive Directors to carry out an 1nvestigation on these matters.· . Klnd Regards, Rag·i p Gr~jceveJ, Head of the Community still residing in Old Hade 0037744298215 ~ . Old Hade, Obttiq Community, Kosova 41!~ IJ> Avni Grajcevci, Head of the Community evicted in 2004 from Shala neighborhood, imprisoned in 2004 for 12 days for refusing to leave h...

    WB Inspection Panel - Kosovo - 2015