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Complaint Region: Latin America and the Caribbeanx IAM: IFC Compliance Advisor/Ombudsmanx

Complaints

A complaint is a submission to an independent accountability mechanism that raises concerns about actual or potential harm related to an IFI-supported project.


Complaint Filters

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is registered
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Has DR Agreement
Non-Compliance Found
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Year Closed
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Community Facing Commitments
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Complaint Stage Filters

Registration Outputs
Has registration report
Unregistered - Reasons
Eligibility Outputs
Has eligibility report
Ineligibility - Reasons
Dispute Resolution Outputs
Has dr report
No DR - Reasons
Compliance Review Outputs
Has compliance report
No CR - Reasons
Monitoring Outputs
Has monitoring report
No Monitoring - Reasons

Project Filters

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IFC/MIGA CAO Complaints IAM Country Date Filed Status
Aconcagua-01/Santa Barbara IFC CAO Chile 11/11/2009 Closed Without Outputs
Agrokasa-01/Ica IFC CAO Peru 02/06/2009 Closed With Outputs
Alqueria-01/Cajica IFC CAO Colombia 11/04/2013 Closed With Outputs
Alterra IFC CAO Costa Rica 01/05/2008 Closed Without Outputs
Amaggi Expansion-01/IFC Executive Vice President Request IFC CAO Brazil 01/11/2004 Closed With Outputs
Anima Educacao IFC CAO Brazil 01/03/2011 Closed Without Outputs
Avianca-01/Bogota IFC CAO Colombia 14/11/2011 Closed With Outputs
CAMIF-01/ Intibuca IFC CAO Honduras 09/10/2013 Closed Without Outputs
CIFI-01/Hidro Santa Cruz IFC CAO Guatemala 15/07/2015 Monitoring
Celulosas de M'Bopicua (CMB) & Orion-01/Argentina & Uruguay IFC CAO Argentina, Uruguay 01/09/2005 Closed With Outputs
Cencosud IFC CAO Argentina 01/06/2006 Closed Without Outputs
Compania Minera Antamina S.A.-01/ Huarmey IFC CAO Peru 01/09/2000 Closed With Outputs
Compania Minera Antamina S.A.-02/Huarmey IFC CAO Peru 01/05/2005 Closed Without Outputs
Compania Minera Antamina S.A.-03/Huarmey IFC CAO Peru 01/06/2008 Closed Without Outputs
Comsur V-01/Bosque Chiquitano IFC CAO Bolivia 01/06/2003 Closed With Outputs
CoreCo-01/ IFC CAO Costa Rica 01/06/2014 Closed Without Outputs
Dinant-01/CAO Vice President Request IFC CAO Honduras 17/04/2012 Closed With Outputs
Dinant-02/Rio Aguan IFC CAO Honduras 25/07/2014 Closed Without Outputs
Dinant-03/Aguan Valley IFC CAO Honduras 25/07/2014 Closed Without Outputs
Eco Oro-01/Bucaramanga IFC CAO Colombia 13/06/2012 Closed With Outputs
Empresa Electrica Pangue S.A.-01/Upper Bio-Bio Watershed IFC CAO Chile 01/08/2000 Closed With Outputs
Empresa Electrica Pangue S.A.-02/Upper Bio-Bio Watershed IFC CAO Chile 01/07/2002 Closed With Outputs
Empresa Electrica Pangue S.A.-03/Mulchen IFC CAO Chile 01/10/2008 Closed Without Outputs
Ficohsa-01/ CAO Vice President Request IFC CAO Honduras 21/08/2013 Closed With Outputs
Ficohsa-02/Tela IFC CAO Honduras 09/10/2015 Closed Without Outputs
Financial Intermediary (FI)-01/Aguan Valley IFC CAO Honduras 25/07/2014 Closed Without Outputs
GEF Streetlight IFC CAO Argentina 01/07/2006 Closed Without Outputs
Globalbix IFC CAO Brazil 01/08/2007 Closed Without Outputs
Harmon Hall-01/Mexico IFC CAO Mexico 02/12/2011 Closed With Outputs
Harmon Hall-02/Puerto Vallarta IFC CAO Mexico 06/09/2013 Closed Without Outputs
Harmon Hall-03/ Puerto Vallerta IFC CAO Mexico 06/11/2013 Closed Without Outputs
Harmon Hall-04/ Puerto Vallerta IFC CAO Mexico 06/11/2013 Closed Without Outputs
Harmon Hall-05/ Puerto Vallerta IFC CAO Mexico 06/11/2013 Closed Without Outputs
Harmon Hall-06/ Merida Campestre IFC CAO Mexico 06/11/2013 Closed Without Outputs
Harmon Hall-07/San Luis Potosi IFC CAO Mexico 04/03/2014 Closed With Outputs Outside Process
Harmon Hall-08/Mexico IFC CAO Mexico 14/03/2014 Closed Without Outputs
Hidromaule-01/San Clemente IFC CAO Chile 27/10/2014 Closed Without Outputs
Holding Intergas S.A. IFC CAO Argentina 01/03/2005 Closed Without Outputs
Ingenio Montelimar-01/Montelimar Environs IFC CAO Nicaragua 01/10/2015 Closed With Outputs
Interagua-01/Guayaquil IFC CAO Ecuador 01/01/2008 Closed With Outputs
Los Gigantes-Dioxitek IFC CAO Argentina 01/07/2006 Closed Without Outputs
Maple Energy-01/Nuevo Sucre and Canaan IFC CAO Peru 06/04/2010 Closed Without Outputs
Marlin-01/Sipacapa IFC CAO Guatemala 01/01/2005 Closed Without Outputs
NOVA Companies (Belize) Ltd. and Ambergris Aquaculture Ltd.-01/Ladyville IFC CAO Belize 01/01/2006 Closed Without Outputs
Nicaragua Sugar Estates Limited-01/Leon and Chinandega IFC CAO Nicaragua 01/03/2008 Closed With Outputs
Orion-02/ Gualeguaychu IFC CAO Uruguay 05/08/2009 Closed Without Outputs
PPCR-01/ Dominica IFC CAO Dominica 01/01/2014 Closed Without Outputs
Panama Canal Expansion-01/Gatun IFC CAO Panama 13/05/2011 Closed Without Outputs
Pando Montelirio-01/Chiriqui IFC CAO Panama 27/01/2010 Closed Without Outputs
Petrotrin-01/Trinidad IFC CAO Trinidad and Tobago 01/05/2014 Closed Without Outputs
Pronaca Expansion-01/Santo Domingo de los Tsachilas IFC CAO Ecuador 08/12/2010 Closed Without Outputs
Quellaveco Mining-01/Moquegua IFC CAO Peru 26/11/2011 Closed With Outputs
Real LRIF-01/Coban IFC CAO Guatemala 29/10/2014 Monitoring
Sinchi Wayra (formerly COMSUR) IFC CAO Bolivia 01/03/2008 Closed Without Outputs
TCBuen-01/Buenaventura IFC CAO Colombia 09/12/2009 Closed Without Outputs
TCL Group IFC CAO Trinidad and Tobago 01/03/2013 Closed Without Outputs
TCL Group-02 IFC CAO Trinidad and Tobago 01/04/2013 Closed Without Outputs
TCQ-01/Puerto Quetzal IFC CAO Guatemala 20/03/2014 Closed Without Outputs
Tecnosul-01/Ica IFC CAO Peru 01/11/2006 Closed Without Outputs
Yanacocha-01/Cajamarca IFC CAO Peru 01/12/2000 Closed With Outputs
Yanacocha-02/Cajamarca IFC CAO Peru 01/03/2001 Closed With Outputs
Yanacocha-03/Cajamarca IFC CAO Peru 01/03/2006 Closed With Outputs
Yanacocha-04/Cajamarca IFC CAO Peru 22/11/2012 Closed Without Outputs
Yanacocha-05/Cajamarca IFC CAO Peru 07/06/2013 Closed Without Outputs
Yanacocha-06/Cajamarca IFC CAO Peru 06/02/2014 Closed Without Outputs
Yanacocha-07/Cajamarca IFC CAO Peru 10/03/2014 Closed Without Outputs
Alto Maipo-01/Cajon del Maipo IFC CAO Chile 24/01/2017 Monitoring
Alto Maipo-02/Cajon del Maipo IFC CAO Chile 05/07/2017 Monitoring
Reventazon HPP-01 IFC CAO Costa Rica 13/09/2016 Closed With Outputs
Reventazon HPP-02 IFC CAO Costa Rica 20/12/2016 Closed With Outputs
Yanacocha-09/Cajamarca IFC CAO Peru 17/01/2017 Closed With Outputs
Yanacocha-10/Cajamarca IFC CAO Peru 10/05/2017 Closed With Outputs
Yanacocha-11/Cajamarca IFC CAO Peru 06/12/2017 Closed Without Outputs
Unknown CAO 30 IFC CAO Paraguay 01/01/2017 Closed Without Outputs
Unknown CAO 38 IFC CAO Peru 01/01/2017 Closed Without Outputs
Unknown CAO 39 IFC CAO Jamaica 01/01/2017 Closed Without Outputs
Unknown CAO 45 IFC CAO Argentina 01/01/2018 Closed Without Outputs
Unknown CAO 51 IFC CAO Honduras 01/01/2018 Closed Without Outputs
Unknown CAO 52 IFC CAO Peru 01/01/2018 Closed Without Outputs
Unknown CAO 53 IFC CAO Peru 01/01/2018 Closed Without Outputs
Unknown CAO 54 IFC CAO Peru 01/01/2018 Closed Without Outputs
Unknown CAO 55 IFC CAO Peru 01/01/2018 Closed Without Outputs
Unknown CAO 56 IFC CAO Peru 01/01/2018 Closed Without Outputs
Unknown CAO 57 IFC CAO Peru 01/01/2018 Closed Without Outputs
Condor Gold PLC-01/Santa Cruz de la India IFC CAO Nicaragua 26/07/2018 Closed Without Outputs
PL IV-01/Multiple locations IFC CAO Panama 18/06/2018 Monitoring
On Telecom/Sao Paulo IFC CAO Brazil 01/02/2019 Closed Without Outputs
Wow Nutrition-01 IFC CAO Brazil 01/05/2019 Closed Without Outputs
Grupo M and CODEVI II-01/Zone Franche de Ouanaminthe IFC CAO Haiti 12/03/2020 Active
Pan American Energy (PAE)-01/Comodoro Rivadavia IFC CAO Argentina 22/09/2020 Closed Without Outputs
Valor-01/Sao Paulo IFC CAO Brazil 12/03/2021 Closed With Outputs