Complaint > Togo LCT-01/Lome

Management Response: English

...climate resilience of infrastructure along coastal areas in Togo. These efforts are important to seeking broad, long-term solutions. IFC will seek to use the World Bank Group's convening role to try to bring the relevant parties together on this important issue for Togo. IFC will stay engaged with the client to ensure that its obligations under the Performance Standards are met and appreciates the engagement with CAO on this investment. We look forward to continued dialogue in this regard. ...

Complaint > Agrokasa-01/Ica

Closing Report: Agrokasa Ombudsman Conclusion Report, April 2011

...change of information among the compliance appraisal of IFC’s due diligence water users associations about the in relation to the project. aquifer is important. 9 A process of joint monitoring of the key The CAO Ombudsman team then began components of the water situation working with the parties to design and ...

Complaint > Lafarge Surma Cement -01

Filing: Lafarge Complaint January 2014

...climate change. Given the way lands are being grabbed, environmental destroyed and affected people left to fend for themselves a very strong action is being awaited against Lafarge. We will surely seek that IFC cancels all its loans, present and future, to Lafarge and its subsidiaries worldwide. Among others, we state below some of the key actions IFC must take to address our concerns: a. If land acquired (by Lafarge through lease and sale) from Indigenous Khasi people is f...

Complaint > Yanacocha-02/Cajamarca

Agreement: July-August 2002

...changes in surface water quality that have or could make the water unsafe for: • Human consumption? • Livestock? • Agricultural and irrigation users? • Aquatic life? 5 2. Have current mine operations resulted in changes in surface water flow that have or could adversely affect: • The quantity of water available for irrigation and agricul...

Complaint > Enso Albania-02/Mat

Eligibility: Assessment Report - Enso Albania- 02 - October 9_2019 - English

...climate change, episodes of drought may occur outside of the typical dry season, and they express the need to be able to have access to enough water for their crops throughout the year, not only during the dry season, as well as their fear that the project will prevent them from doing so. The Complainants expressed their concern that the presence of the Mati 2 tunnel, which they say will run for seven kilometers under the village of Fullqet, will dry out the wells in that village. They claim tha...

Complaint > Benban Solar-03

Dispute Resolution: CAO ASSESSMENT REPORT

...Climate Conference in Egypt, the team did not conduct an assessment trip to the project site. The local mediator communicated with the parties and collected information through in-depth telephone conversations. This report summarizes the views heard by the CAO team from the parties and describes the next steps based on the decisions taken by the Complainant and Benban Solar Park. 3.2 Summary of Views Complainants’ perspective The former security guards explained that H&SH as well as BSDA ...

Complaint > Panama Canal Expansion-01/Gatun

Eligibility: English

...Changes in fuels (changes in fuel or technology prices).  Climate change (opening of a passage in the north as a result of thawing conditions).  Opening of alternate routes: Guayaquil railway: Ecuador and Brazil; multimodal system: Peru and Bolivia; Colombia railway to transport coal to China. 9. Destruction of Panama’s archaeological heritage Civil society is concerned by the destruction of Panama’s archaeological heritage during the expansion of the Canal, specifically the remnant...

Complaint > Alto Maipo-01/Cajon del Maipo

Appraisal: English

...Climate Change on the Hydrologic Resources of the Alto Maipo Hydroelectric Power Project. The ESRS notes that these studies were developed in close consultation with the independent consultants, and representatives from IFC and other multilateral banks. Relevant to the issues raised regarding potential impacts of the project on cultural heritage, the ESRS states that the project will not affect any known archeological, cultural heritage or paleontological sites. According to the ESRS, IF...

Complaint > Marlin-01/Sipacapa

Eligibility: Assessment

...changes to local economies. The EIR Final Report found that some of the EI projects funded by the WBG had resulted in substantial negative environmental and social impacts for affected people and that substantial changes in WBG support were warranted as a result. The report included almost 100 recommendations for the WBG divided into four main categories: Pro-Poor Governance, Environmental and Social Components, Human rights, and WBG Institutional Priorities. The independent evaluation uni...

Complaint > Mahindra Farm Services-01/Confidential

Eligibility: English

...change in business direction might impact franchisees and farmers. When franchisees began raising these concerns, they say their grievances were ignored, and many of those who persisted were threatened or sidelined. According to the complainants, franchisees who attended a 2003 meeting convened by the company were publicly requested by MSSL officials to refrain from speaking negatively about MSSL and its business position. 3. Tractors and other machinery that MSSL leased or ...

Complaint > Wilmar Group-01/West Kalimantan

Eligibility: Assessment Report, Regarding Community and Civil Society concerns in relation to activities of the Wilmar Group of Companies, November 2007

...climate change, international waters, land degradation, the ozone layer, and persistent organic pollutants. GEF has a organizational structure with United Nations (UN) agencies and multilateral development banks partnering with CSOs to develop and implement projects. GEF has implementing agencies and executing agencies, which are responsible for developing and managing projects. The GEF’s implementing agencies are the United Nations Development Program (UNDP), the United Nations Environmen...

Complaint > Togo LCT-01/Lome

Monitoring: English

...changes in coastal processes resulting in alterations to seabed and coastal geomorphology due to the effects of these structures on water currents, wave patterns, and water levels. Resultant impacts could include adverse changes to land erosion, sediment transport and deposition, and coastal inundation profiles … As part of the design and siting of port facilities, surveys, assessment and modeling of metocean, hydrological, sedime...

Complaint > Marlin-01/Sipacapa

Eligibility: CAO Follow-up Assessment Guatemala, Complaint Regarding the Marlin Mining Project,May 2006

...change from the September 2003 Sipacapa Strategic Development Plan, funded and supported by the NGOs CARE and the National Peace Fund (FONAPAZ), which endorsed metallic mining as a viable vehicle for development, albeit with recognized risks. It appears that many in the community have now concluded that the perceived risks of mining development outweigh the benefits. • The company is hopeful that over time, Sipacapans will change their position once they witness...

Complaint > Real LRIF-01/Coban

Compliance Report: English

...climate review for each of the Fund’s target countries. Absent analysis of contextual and third party risk, IFC was not in a position to ensure that the mitigation measures proposed were commensurate to the client’s business needs (Sustainability Policy para. 35). IFC’s pre-investment review noted changes in requirements between its Sustainability Framework 2006 and the (then new) 2012 Framework. Specifically, IFC noted reputational risk associated with the 2012 requirement to disclose projects ...

Complaint > Pronaca Expansion-01/Santo Domingo de los Tsachilas

Eligibility: English

...changes in the Ministry’s criteria for applying these norms have delayed the process, and that the Ministry of the Environment has approved environmental audits and made several follow–up and control visits to the PRONACA facilities. It also said that it has been waiting for the environmental authorities to grant the remaining environmental licenses since 2009, and that the approval process is in its final stages. The complainants also expressed concerns about how close some of the pig far...

Complaint > Benban Solar-02

Dispute Resolution: CAO ASSESSMENT REPORT

...Climate Conference in Egypt, the team did not conduct an assessment trip to the project site. The local mediator communicated with the parties and collected information through telephone conversations. This report summarizes the views heard by the CAO team from the parties and describes the next steps based on the decisions taken by the Complainant and Benban Solar Park. 3.2 Summary of Views Complainant’s perspective The Complainant indicated that he was employed by H&SH in November 2020 ...

Complaint > Benban Solar-04

Eligibility: CAO ASSESSMENT REPORT

...Climate Change Conference (COP27) in Egypt, the team did not conduct an assessment trip to the project site. The mediator communicated with the Parties and collected information through in-depth telephone conversations. This report summarizes the views heard by the CAO team from the parties and describes the next steps based on the decisions taken by the complainant and Benban Solar Park. On November 22, 2022, CAO extended the assessment period for 30 business days as per CAO Policy para. ...

Complaint > Interagua-01/Guayaquil

Filing: English Part 2

...change Interagua’s plans radically until the end of the quinquennium. It is assumed that quinquennial evaluation offers all the necessary opportunities to evaluate those aspects and change plans according to results. This strategy worries us, owing to the implication that precious time will be lost in meeting quality goals, without systematic changes in the provision of services, particularly those of supply of potable water, which are only requested and made every five years. From this p...

Complaint > Albania Hydros-01/Tirana

Appraisal: CAO Compliance Appraisal of IFC advisory service project: Albania Hydros. March 18, 2014

...change of ownership of the HPPs was not expected to lead to a change in domestic energy supply and demand. Rather, their refurbishment is likely to increase the amount of energy produced. In addition, it needs to be noted that the 13 Article 1 of the Articles of Agreement which states that IFC’s purpose is to “further economic development by encouraging growth of productive private enterprises in member countries” is cited in this respect. 14 EDEN, Letter of Comp...

Complaint > Togo LCT-01/Lome

Compliance Report: English

...changes to the sedimentary dynamics in the Gulf of Guinea. Impacts can be seen from the eastern coast of Ghana to Benin, including along the entire coast of Togo. Other factors such as exceptional natural events and climate change, as well as the specific geomorphology of the coast, are acknowledged as contributing to coastal erosion. In the past decade, the Government of Togo has developed a national approach to address the issue of coastal erosion. As part of the construction of the new ...