Complaints | Accountability Console
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Complaint Region: Middle East and North Africax IAM: EIB Complaints Mechanismx

Complaints

A complaint is a submission to an independent accountability mechanism that raises concerns about actual or potential harm related to an IFI-supported project.


Complaint Filters

IAM
Status
Issue
Filer Type
is registered
Is eligible
Has DR Agreement
Non-Compliance Found
Is monitored
Complaint Country
Complaint Region
Rejection Reasons
Year Filed
Year Closed
Min Duration (months)
Max Duration (months)
Has Commitments
Commitment Status
Community Facing Commitments
Institution Facing Commitments

Complaint Stage Filters

Registration Outputs
Has registration report
Unregistered - Reasons
Eligibility Outputs
Has eligibility report
Ineligibility - Reasons
Dispute Resolution Outputs
Has dr report
No DR - Reasons
Compliance Review Outputs
Has compliance report
No CR - Reasons
Monitoring Outputs
Has monitoring report
No Monitoring - Reasons

Project Filters

Bank
Project
Client
Implementer
Sector
Investment Type
Project Country
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European Investment Bank CM Complaints IAM Country Date Filed Status
Autoroute Sfax-Gabes EIB CM Tunisia 13/02/2012 Closed With Outputs
Cairo Metro Line 3 (Phase 3) EIB CM Egypt 05/01/2012 Closed With Outputs
Cairo Metro Line 3 (Phase 3) 2 EIB CM Egypt 30/12/2014 Closed Without Outputs
DISI - Amman Water Conveyor EIB CM Jordan 14/10/2010 Closed Without Outputs
Electricity Network Upgrading EIB CM West Bank 24/10/2013 Closed With Outputs Outside Process
Groupe OCP - Modernisation EIB CM Morocco 17/11/2014 Closed Without Outputs
Nuweiba Power Plant Project EIB CM Egypt 19/05/2009 Closed With Outputs
STEG - Sousse Power Plant, Tunisia EIB CM Tunisia 12/12/2011 Closed Without Outputs
S3 Doublement de la MC27 EIB CM Tunisia 08/01/2018 Closed With Outputs
Cairo Metro Line 3 (Phase 3) EIB CM Egypt 14/12/2017 Closed With Outputs
Cairo Metro Line 3 (Phase 3) EIB CM Egypt 21/07/2017 Closed With Outputs
Centrale Solaire de Ouarzazate EIB CM Morocco 15/05/2017 Closed With Outputs
Cairo Metro Line 3 (Phase 3) EIB CM Egypt 02/03/2017 Monitoring
Réseau Ferroviaire Rapide EIB CM Tunisia 11/11/2016 Monitoring
Cairo Metro Line 3 (Phase 3) EIB CM Egypt 19/06/2016 Monitoring
Projects Solaires Ouarzazate EIB CM Morocco 05/05/2016 Closed Without Outputs
Réseau Ferroviaire Rapide EIB CM Tunisia 06/04/2016 Monitoring
Rocade Extérieure du Grand Tunis EIB CM Tunisia 08/01/2016 Closed Without Outputs
Cairo Metro Line 3 (Phase 3) EIB CM Egypt 25/06/2019 Closed With Outputs
Modernisation Routiere I EIB CM Tunisia 16/04/2018 Closed Without Outputs
Modernisation Routiere I EIB CM Tunisia 09/05/2018 Closed Without Outputs
Modernisation Routiere I EIB CM Tunisia 17/05/2018 Closed Without Outputs
ONEE Project Eolien EIB CM Morocco 22/10/2018 Closed With Outputs
Cairo Metro Line 3 (Phase 3) EIB CM Egypt 05/11/2018 Closed With Outputs
S2 Denivellation de huit carrefours a Sfax EIB CM Tunisia 19/12/2018 Closed With Outputs Outside Process
Lebanon Round 1 Wind - Project 1 EIB CM Lebanon 27/02/2020 Closed With Outputs Outside Process
S2 Denivellation de huit carrefours a Sfax EIB CM Tunisia 03/03/2021 Closed With Outputs
Cairo Metro Line 3 (Phase 3) EIB CM Egypt 25/12/2021 Closed With Outputs Outside Process
G1 Penetrante Sud EIB CM Tunisia 16/08/2022 Closed With Outputs Outside Process
G1 Penetrante Sud EIB CM Tunisia 11/10/2022 Closed With Outputs Outside Process
Cairo Metro Line 3 (Phase 3) EIB CM Egypt 02/12/2021 Closed With Outputs
Zenata Urban Development Project EIB CM Morocco 01/02/2022 Active
Zenata Urban Development Project EIB CM Morocco 28/04/2022 Closed With Outputs Outside Process
Zenata Urban Development Project EIB CM Morocco 06/05/2022 Monitoring
Zenata Urban Development Project EIB CM Morocco 06/06/2022 Closed With Outputs
Zenata Urban Development Project EIB CM Morocco 15/10/2022 Closed Without Outputs
Zenata Urban Development Project EIB CM Morocco 17/10/2022 Closed With Outputs Outside Process
Zenata Urban Development Project EIB CM Morocco 26/10/2022 Closed Without Outputs
Zenata Urban Development Project EIB CM Morocco 03/11/2022 Monitoring
Zenata Urban Development EIB CM Morocco 23/03/2021 Monitoring
S4 Deviation Zarzis EIB CM Tunisia 16/11/2021 Monitoring
Programme National Assainissement PNA II EIB CM Morocco 19/04/2022 Closed With Outputs Outside Process
Lebanon Round 1 Wind - Project 1 EIB CM Lebanon 02/11/2020 Closed With Outputs Outside Process
Cairo Metro Line 3 (Phase 3) EIB CM Egypt 25/12/2021 Closed With Outputs
Zenata Urban Development EIB CM Morocco 22/12/2022 Closed With Outputs Outside Process
Zenata Urban Development EIB CM Morocco 14/12/2022 Active
Zenata Urban Development EIB CM Morocco 06/03/2023 Closed With Outputs Outside Process
Zenata Urban Development EIB CM Morocco 11/04/2023 Closed With Outputs
Zenata Urban Development EIB CM Morocco 15/04/2023 Monitoring
Zenata Urban Development EIB CM Morocco 19/05/2023 Monitoring
Zenata Urban Development EIB CM Morocco 10/06/2023 Monitoring
Zenata Urban Development EIB CM Morocco 14/06/2023 Monitoring
Zenata Urban Development EIB CM Morocco 14/06/2023 Monitoring
Zenata Urban Development EIB CM Morocco 14/06/2023 Monitoring
Zenata Urban Development EIB CM Morocco 14/06/2023 Monitoring
Zenata Urban Development EIB CM Morocco 12/08/2023 Active
Zenata Urban Development EIB CM Morocco 22/08/2023 Closed With Outputs
Zenata Urban Development EIB CM Morocco 11/09/2023 Active
Zenata Urban Development EIB CM Morocco 13/09/2023 Active
Zenata Urban Development EIB CM Morocco 03/10/2023 Active
Zenata Urban Development Project EIB CM Morocco 19/10/2022 Monitoring
Kafr El Sheikh Waste Water Treatment EIB CM Egypt 27/03/2023 Closed With Outputs
Appui au Secteur de L'Eau Potable EIB CM Tunisia 21/03/2023 Closed With Outputs
Zenata Urban Development Project EIB CM Morocco 11/04/2023 Closed Without Outputs
Pont de Bizerte EIB CM Tunisia 22/05/2023 Closed With Outputs
Station d'opuration de Biougra EIB CM Morocco 20/10/2021 Closed Without Outputs
Station d’épuration de Biougra EIB CM Morocco 10/09/2020 Closed Without Outputs
Zenata/les Habitants du Douar EIB CM Morocco 09/09/2020 Closed Without Outputs
Vallée Martil EIB CM Morocco 11/01/2019 Closed Without Outputs
Martil EIB CM Morocco 06/11/2019 Closed Without Outputs
ETAP South Tunisian Gas EIB CM Tunisia 28/12/2015 Closed With Outputs
Programme National Assainissement PNA II EIB CM Morocco Closed With Outputs Outside Process
Programme National Assainissement PNA II EIB CM Morocco Active