Complaints | Accountability Console
×
Export Data
Goal

We are in the process of designing export functionality for the site. Please share your thoughts, questions, and use cases with us below.

Name
Email
Comments

Please select this quarter to add involved staff

To-Do's

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Complaints IAMs Register Login

Complaints

Visualize Complaint List Complaint Map Document Search

Accountability

Snapshot of IAMs Compare IAM Policies

Newsletter

Newsletters Article Archive Ask A Question

Support

FAQ Alerts Glossary User Guides Contact Us Donate

Loading...

Has eligibility report: Truex Is eligible: Falsex

Complaints

A complaint is a submission to an independent accountability mechanism that raises concerns about actual or potential harm related to an IFI-supported project.

Visualize View as List View as Map Advanced Filter Export
Showing 101 Complaints
Filters

Complaint Filters

IAM
Status
Issue
Filer Type
is registered
Is eligible
Has DR Agreement
Non-Compliance Found
Is monitored
Complaint Country
Complaint Region
Rejection Reasons
Year Filed
Year Closed
Min Duration (months)
Max Duration (months)
Has Commitments
Commitment Status
Community Facing Commitments
Institution Facing Commitments

Complaint Stage Filters

Registration Outputs
Has registration report
Unregistered - Reasons
Eligibility Outputs
Has eligibility report
Ineligibility - Reasons
Dispute Resolution Outputs
Has dr report
No DR - Reasons
Compliance Review Outputs
Has compliance report
No CR - Reasons
Monitoring Outputs
Has monitoring report
No Monitoring - Reasons

Project Filters

Bank
Project
Client
Implementer
Sector
Investment Type
Project Country
Project Region
Clear
Asian Development Bank SPF CRP Complaints IAM Country Date Filed Status
Rehabilitation of the Railway in Cambodia Project ADB SPF CRP Cambodia 23/08/2015 Closed Without Outputs
Urban and Environmental Improvement Project ADB SPF CRP Nepal 11/01/2007 Closed Without Outputs
Nenskra Hydropower Project ADB SPF CRP Georgia 18/11/2017 Closed Without Outputs
Sustainable Urban Transport Investment Program - Tranche 3 ADB SPF CRP Georgia 26/10/2016 Closed Without Outputs
SASEC Second Bangladesh-India Electrical Grid Interconnection Project ADB SPF CRP Bangladesh 13/02/2018 Closed With Outputs Outside Process
Sustainable Urban Transport Investment Program - Tranche 3 ADB SPF CRP Georgia 11/10/2018 Closed Without Outputs
Accelerating Infrastructure Investment Facility in India - Tranche 1 ADB SPF CRP India 28/06/2019 Closed Without Outputs
Karnataka State Highways Improvement III Project ADB SPF CRP India 06/02/2019 Closed With Outputs Outside Process
North-South Corridor (Kvesheti-Kobi) Road Project ADB SPF CRP Georgia 16/10/2019 Closed Without Outputs
Khyber Pakhtunkhwa Cities Improvement Project ADB SPF CRP Pakistan 12/05/2022 Closed With Outputs Outside Process
Rajasthan Urban Sector Development Program ADB SPF CRP India 12/08/2022 Closed Without Outputs
Shapoorji Affordable Housing Project ADB SPF CRP India 03/03/2022 Closed Without Outputs
Jalalpur Irrigation Project ADB SPF CRP Pakistan 29/11/2021 Closed With Outputs Outside Process
Jalalpur Irrigation Project ADB SPF CRP Pakistan 08/10/2020 Closed With Outputs Outside Process
Khyber Pakhtunkhwa Provincial Roads Improvement Project ADB SPF CRP Pakistan 21/10/2020 Closed With Outputs Outside Process
Balochistan Water Resources Development Sector Project ADB SPF CRP Pakistan 23/10/2023 Closed With Outputs Outside Process
Peshawar Sustainable Bus Rapid Transit Corridor Project ADB SPF CRP Pakistan 13/06/2023 Closed With Outputs Outside Process
Regional Road Development and Maintenance Project ADB SPF CRP Mongolia 08/05/2023 Closed Without Outputs
French Development Agency ESCM Complaints IAM Country Date Filed Status
Capacity Building of the National Institute for Vocational Training, Bagira Training Center AFD ESCM Democratic Republic of Congo 22/05/2019 Closed Without Outputs
African Development Bank IRM Complaints IAM Country Date Filed Status
Gibe III Hydropower Project AfDB IRM Ethiopia 05/05/2009 Closed Without Outputs
Photovoltaic Solar Power Projects in Egypt, under the Feed-in-Tariff (Fit) Program in Egypt AfDB IRM Egypt 12/09/2022 Closed Without Outputs
European Bank for Reconstruction and Development IPAM Complaints IAM Country Date Filed Status
Sarajevo Urban Roads Development Project EBRD IPAM Bosnia and Herzegovina 25/04/2018 Closed Without Outputs
UPTF - Mariupol Trolleybus Project EBRD IPAM Ukraine 17/04/2020 Closed Without Outputs
Corridor Vc 2 Project EBRD IPAM Bosnia and Herzegovina 13/07/2020 Closed With Outputs Outside Process
Corridor Vc 2 (Request #2) EBRD IPAM Bosnia and Herzegovina 06/06/2023 Closed Without Outputs
European Bank for Reconstruction and Development PCM Complaints IAM Country Date Filed Status
DIF Lydian (Amulsar Gold Mine) EBRD PCM Armenia 29/07/2014 Closed Without Outputs
DIF Lydian (Amulsar Gold Mine) 2 EBRD PCM Armenia 29/10/2014 Closed Without Outputs
GrCF - Banja Luka District Heating EBRD PCM Bosnia and Herzegovina 06/05/2018 Closed Without Outputs
Lukoil Shah Deniz Stage II EBRD PCM Azerbaijan 25/01/2018 Closed Without Outputs
Agroinvestbank Equity Investment EBRD PCM Tajikistan 31/01/2018 Closed Without Outputs
GrCF - Belgrade Green Boulevard EBRD PCM Serbia 28/06/2018 Closed Without Outputs
European Investment Bank CM Complaints IAM Country Date Filed Status
ELENA/Environmental Impact EIB CM Sweden 22/04/2015 Closed With Outputs Outside Process
Petronor, Spain EIB CM Spain 31/08/2009 Closed Without Outputs
Vasilikos-Western Nicosia Conveyor Water Supply EIB CM Cyprus 20/05/2015 Closed With Outputs Outside Process
Trans Adriatic Pipeline EIB CM Albania 01/06/2017 Closed With Outputs Outside Process
Trans Adriatic Pipeline EIB CM Italy 21/12/2020 Closed Without Outputs
Iberdrola Nunez de Balboa PV EIB CM Spain 21/08/2023 Closed Without Outputs
Green Climate Fund IRM Complaints IAM Country Date Filed Status
Climate-Resilient Infrastructure Mainstreaming in Bangladesh GCF IRM Bangladesh 12/10/2017 Closed Without Outputs
Enhancing Climate Resilience of India's Coastal Communities GCF IRM India 20/05/2020 Closed Without Outputs
Inter-American Development Bank MICI Complaints IAM Country Date Filed Status
Road Safety and Urban Mobility Program IDB MICI Argentina 19/08/2014 Closed Without Outputs
Bayport Colombia: Financial Inclusion for BOP Public Employees IDB MICI Colombia 07/03/2015 Closed Without Outputs
Blumenau Urban Sustainable Mobility Program IDB MICI Brazil 09/08/2013 Closed Without Outputs
Blumenau Urban Sustainable Mobility Program, on behalf of 800 residents of the neighborhood of Ponta Aguda in Blumenau IDB MICI Brazil 12/03/2014 Closed Without Outputs
Blumenau's Sustainable Urban Mobility Program IDB MICI Brazil 21/08/2015 Closed Without Outputs
Drainage, roads, water supply and sewerage in the low areas of Belem IDB MICI Brazil 18/12/2013 Closed Without Outputs
Etileno XXI 2 IDB MICI Mexico 29/04/2014 Closed Without Outputs
Porce III Hydroelectric Power Plant IDB MICI Colombia 24/11/2015 Closed Without Outputs
Programa de Mejoramiento de Barrios II (PROMEBA II) IDB MICI Argentina 24/11/2010 Closed With Outputs Outside Process
Support for the Sustainable Development of the Interior IDB MICI Suriname 15/10/2013 Closed Without Outputs
Sustainable Environmental Urban Management Program for the Reconquista River Basin-Province of Buenos Aires IDB MICI Argentina 10/10/2013 Closed Without Outputs
Termoelectrica del Golfo Project IDB MICI Mexico 27/06/2011 Closed Without Outputs
Isolated Indigenous Peoples Reservations Regularization IDB MICI Peru 11/06/2018 Closed Without Outputs
Mario Covas Rodoanel Project - Northern Section IDB MICI Brazil 15/03/2017 Closed Without Outputs
Reventazon Hydroelectric Power Project IDB MICI Costa Rica 07/12/2016 Closed Without Outputs
Tietê Várzea Program IDB MICI Brazil 28/07/2016 Closed With Outputs Outside Process
Development Programme's Norte Grande Provinces IDB MICI Argentina 31/05/2016 Closed Without Outputs
Santiago-Valparaiso-Viña Toll Road Guarantee IDB MICI Chile 25/05/2016 Closed Without Outputs
Development Programme's Norte Grande Provinces IDB MICI Argentina 05/02/2016 Closed Without Outputs
Alto Maipo Hydroelectric Power Project - Request III IDB MICI Chile 29/01/2019 Closed Without Outputs
The Acre Sustainable Development Program (PDSA-II) IDB MICI Brazil 10/09/2020 Closed Without Outputs
Urban Municipal Infrastructure Program (AR-L1148) IDB MICI Argentina 09/02/2021 Closed Without Outputs
General San Martín Railroad Improvement Project: Retiro-Pilar Branch Line IDB MICI Argentina 19/11/2022 Closed Without Outputs
National Tourism Development Program in Bahia (PRODETUR NATIONAL-Bahia) IDB MICI Brazil 06/09/2022 Closed Without Outputs
IFC/MIGA CAO Complaints IAM Country Date Filed Status
HBL-01 IFC CAO Pakistan 03/03/2022 Closed Without Outputs
Asyaport-01 IFC CAO Turkey 15/01/2022 Closed Without Outputs
Japan Bank for International Cooperation EEG Complaints IAM Country Date Filed Status
Hai Phong Thermal Power Plant and Hai Phong 2 Thermal Power Plant JBIC EEG Vietnam 31/10/2017 Closed Without Outputs
Japan International Cooperation Agency EEG Complaints IAM Country Date Filed Status
Hanoi City Urban Railway Construction Project: (Nam Thang Long - Tran Hung Dao Section (Line 2)) JICA EEG Vietnam 08/10/2014 Closed Without Outputs
Mumbai Metro Line 3 Project JICA EEG India 26/01/2015 Closed Without Outputs
New Bohol Airport Construction and Sustainable Environment Protection Project JICA EEG Philippines 25/05/2015 Closed Without Outputs
Mumbai Metro Line 3 Project JICA EEG India 30/08/2015 Closed Without Outputs
United Nations Development Programme SECU Complaints IAM Country Date Filed Status
Solid Waste Management project UNDP SECU Lebanon 19/12/2017 Closed Without Outputs
Mainstreaming Sustainable Use of Biodiversity in Production Practices of Small Producers to protect UNDP SECU Argentina 14/11/2018 Closed Without Outputs
Funding Facility for Stabilization UNDP SECU Iraq 11/01/2021 Closed With Outputs Outside Process
PAPP Transboundary Wastewater Management in Attil / Tulkarem Governorate UNDP SECU Palestine 05/11/2021 Closed Without Outputs
Mozambique Recovery Facility UNDP SECU Mozambique 09/11/2021 Closed Without Outputs
World Bank Panel Complaints IAM Country Date Filed Status
Bogota Urban Services Project WB Panel Colombia 30/10/2007 Closed Without Outputs
Energy Loss Reduction Project (Rogun HPP, Tajikistan) WB Panel Tajikistan, Uzbekistan 08/10/2010 Closed Without Outputs
Governance Promotion Adjustment Loan WB Panel Papua New Guinea 06/12/2001 Closed Without Outputs
Indigenous and Community Biodiversity Project (COINBIO) WB Panel Mexico 26/01/2004 Closed Without Outputs
Land Reform and Poverty Alleviation Project, 1st Request WB Panel Brazil 14/12/1998 Closed Without Outputs
Land Reform and Poverty Alleviation Project, 2nd Request WB Panel Brazil 14/09/1999 Closed Without Outputs
Madhya Pradesh Water Sector Restructuring Project, 1st request WB Panel India 31/08/2010 Closed Without Outputs
Manila Second Sewerage Project (MSSP) WB Panel Philippines 26/09/2003 Closed Without Outputs
Mongolia Mining Infrastructure Investment Support (P118109) and Mining Infrastructure Investment Support - Additional Financing WB Panel Mongolia 10/02/2015 Closed Without Outputs
Mumbai Urban Transport Project, 3rd Request WB Panel India 29/05/2009 Closed With Outputs Outside Process
Phase 1B of Lesotho Highlands Water Project, 1st Request WB Panel Lesotho 06/05/1998 Closed Without Outputs
Power VI Project WB Panel Tanzania 16/05/1995 Closed Without Outputs
Santa Fe Infrastructure Project and Provincial Road Infrastructure Project, 1st Request WB Panel Argentina 28/08/2006 Closed Without Outputs
Second Norte Grande Water Infrastructure Project WB Panel Argentina 04/05/2011 Closed Without Outputs
Lom Pangar Hydropower Project WB Panel Cameroon 01/12/2017 Closed With Outputs Outside Process
Water and Sanitation Service Improvement Project and Water and Sanitation Service Improvement Project - Additional Financing WB Panel Kenya 29/11/2016 Closed Without Outputs
Rio Bogota Environmental Recuperation and Flood Control Project WB Panel Colombia 29/06/2016 Closed With Outputs Outside Process
Irrigation System Enhancement Project (First Request) WB Panel Armenia 18/03/2016 Closed With Outputs Outside Process
Irrigation System Enhancement Project (Second Request) WB Panel Armenia 03/03/2016 Closed With Outputs Outside Process
Water Supply Augmentation Project, Greater Beirut Water Supply Project and its Additional Financing WB Panel Lebanon 06/08/2018 Closed Without Outputs
Mining Infrastructure Investment Support and Mining Infrastructure Support - Additional Financing WB Panel Mongolia 02/04/2018 Closed Without Outputs
Mining Infrastructure Investment Support and Mining Infrastructure Support - Additional Financing WB Panel Mongolia 02/04/2018 Closed Without Outputs
Nairobi Metropolitan Services Improvement Project WB Panel Kenya 10/04/2019 Closed Without Outputs
Cusco Transport Improvement Project (P132505) WB Panel Peru 16/07/2020 Closed Without Outputs
Ecosystem Conservation and Management Project (P156021) WB Panel Sri Lanka 21/10/2019 Closed Without Outputs
Vishnugad Pipalkoti Hydro Electric Project (P096124) – (Third Request) WB Panel India 12/07/2022 Closed Without Outputs
By Accountability Counsel Contact About Privacy Policy Terms of Use

©2024 All Rights Reserved