Complaints | Accountability Console
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Status: Closed With Outputs, Closed With Outputs Outside Process, Closed Without Outputsx Is eligible: Truex Dispute Resolution Outputs: not_undertakenx Compliance Review Outputs: not_undertakenx

Complaints

A complaint is a submission to an independent accountability mechanism that raises concerns about actual or potential harm related to an IFI-supported project.


Complaint Filters

IAM
Status
Issue
Filer Type
is registered
Is eligible
Has DR Agreement
Non-Compliance Found
Is monitored
Complaint Country
Complaint Region
Rejection Reasons
Year Filed
Year Closed
Min Duration (months)
Max Duration (months)

Complaint Stage Filters

Registration Outputs
Has registration report
Unregistered - Reasons
Eligibility Outputs
Has eligibility report
Ineligibility - Reasons
Dispute Resolution Outputs
Has dr report
No DR - Reasons
Compliance Review Outputs
Has compliance report
No CR - Reasons
Monitoring Outputs
Has monitoring report
No Monitoring - Reasons

Project Filters

Bank
Project
Client
Implementer
Sector
Investment Type
Project Country
Project Region
Clear
European Bank for Reconstruction and Development IPAM Complaints IAM Country Date Filed Status
Saint Gobain Construction Products Russia EBRD IPAM Russia 07/08/2020 Closed Without Outputs
European Investment Bank CM Complaints IAM Country Date Filed Status
Cairo Metro Line 3 (Phase 3) EIB CM Egypt 04/01/2012 Closed Without Outputs
DISI - Amman Water Conveyor EIB CM Jordan 13/10/2010 Closed Without Outputs
Electricity Network Upgrading EIB CM West Bank 24/10/2013 Closed Without Outputs
Eurasia Tunnel EIB CM Turkey 26/05/2011 Closed Without Outputs
Highway Interchange Petlovo Brdo EIB CM Serbia 22/03/2013 Closed With Outputs
Motorway A-2 2 EIB CM Poland 09/07/2010 Closed Without Outputs
Municipal and Regional Infrastructure Loan 2 EIB CM Serbia 07/10/2014 Closed Without Outputs
Tajikistan Framework Agreement EIB CM Tajikistan 25/03/2009 Closed Without Outputs
Termovalorizzatore Firenze 2 EIB CM Italy 20/05/2015 Closed Without Outputs
Trans Adriatic Pipeline EIB CM Italy 09/02/2018 Closed Without Outputs
Trans Adriatic Pipeline EIB CM Italy 05/02/2018 Closed Without Outputs
Trans Adriatic Pipeline EIB CM Italy 01/02/2018 Closed Without Outputs
Trans Adriatic Pipeline EIB CM Italy 29/01/2018 Closed Without Outputs
Trans Adriatic Pipeline EIB CM Italy 21/01/2018 Closed Without Outputs
Trans Adriatic Pipeline EIB CM Italy 20/01/2018 Closed Without Outputs
Trans Adriatic Pipeline EIB CM Italy 20/01/2018 Closed Without Outputs
Trans Adriatic Pipeline EIB CM Italy 19/01/2018 Closed Without Outputs
Trans Adriatic Pipeline EIB CM Italy 19/01/2018 Closed Without Outputs
Trans Adriatic Pipeline EIB CM Italy 13/12/2017 Closed Without Outputs
Trans Adriatic Pipeline EIB CM Italy 06/07/2017 Closed Without Outputs
JESSICA Initiative EIB CM Bulgaria 10/08/2016 Closed Without Outputs
D4R7 Slovakia PPP EIB CM Slovakia 03/06/2016 Closed Without Outputs
Georgia East-West Highway EIB CM Georgia 21/04/2016 Closed Without Outputs
Rocade Extérieure du Grand Tunis EIB CM Tunisia 08/01/2016 Closed Without Outputs
Devenish Nutrition EIB CM Ireland 30/08/2018 Closed Without Outputs
JASPERS - Express Road Osojnik0Karasovići-Čilipi Airport EIB CM Croatia 15/11/2019 Closed Without Outputs
GEF South Asia Growth Fund II EIB CM India 21/11/2019 Closed Without Outputs
IFC/MIGA CAO Complaints IAM Country Date Filed Status
AES PNG-01/Roku Village IFC CAO Papua New Guinea 29/09/2014 Closed Without Outputs
Aconcagua-01/Santa Barbara IFC CAO Chile 11/11/2009 Closed Without Outputs
Africa Investco-01 IFC CAO Mauritius 28/03/2012 Closed With Outputs Outside Process
Albania Hydros-01/Tirana IFC CAO Albania 14/01/2013 Closed Without Outputs
BTC Pipeline-06/Bashkovi IFC CAO Georgia 21/05/2004 Closed Without Outputs
BTC Pipeline-09/Tetritskaro IFC CAO Georgia 29/05/2004 Closed Without Outputs
BTC Pipeline-12/Tba, Tsemi, Sadgeri IFC CAO Georgia 28/05/2004 Closed With Outputs Outside Process
BTC Pipeline-13/Tsalka IFC CAO Georgia 22/07/2004 Closed With Outputs Outside Process
BTC Pipeline-16/Tetritsakro IFC CAO Georgia 01/12/2004 Closed Without Outputs
BTC Pipeline-18/Tetritsakro IFC CAO Georgia 01/12/2004 Closed Without Outputs
BTC Pipeline-19/Atskuri Temple IFC CAO Georgia 03/05/2005 Closed Without Outputs
BTC Pipeline-20/Atskuri IFC CAO Georgia 03/05/2005 Closed Without Outputs
BTC Pipeline-21/Posof IFC CAO Turkey 21/06/2005 Closed Without Outputs
BTC Pipeline-23/Tsemi IFC CAO Georgia 24/06/2005 Closed Without Outputs
BTC Pipeline-26/Krstanisi IFC CAO Georgia 12/12/2005 Closed Without Outputs
BTC Pipeline-27/Tbilisi IFC CAO Georgia 15/06/2006 Closed Without Outputs
BTC Pipeline-31/Naokhrebi IFC CAO Georgia 28/02/2008 Closed Without Outputs
Bank Alfalah-01/Saddar Karachi IFC CAO Pakistan 06/05/2015 Closed Without Outputs
Bilt Paper B.V-01/Sipitang IFC CAO Malaysia 13/09/2014 Closed Without Outputs
Bujagali-02/Bujagali Falls IFC CAO Uganda 19/06/2001 Closed Without Outputs
Bujagali-03/Canada IFC CAO Uganda 01/07/2001 Closed Without Outputs
Bulyanhulu Project-01/Kankola IFC CAO Tanzania 01/01/2002 Closed Without Outputs
CAMIF-01/ Intibuca IFC CAO Honduras 09/10/2013 Closed Without Outputs
Chemplast-01/ Cuddalore District IFC CAO India 01/06/2002 Closed Without Outputs
Compania Minera Antamina S.A.-02/Huarmey IFC CAO Peru 01/05/2005 Closed Without Outputs
Compania Minera Antamina S.A.-03/Huarmey IFC CAO Peru 01/06/2008 Closed Without Outputs
Dinant-02/Rio Aguan IFC CAO Honduras 25/07/2014 Closed Without Outputs
Dinant-03/Aguan Valley IFC CAO Honduras 25/07/2014 Closed Without Outputs
Ficohsa-02/Tela IFC CAO Honduras 09/10/2015 Closed Without Outputs
Financial Intermediary (FI)-01/Aguan Valley IFC CAO Honduras 25/07/2014 Closed Without Outputs
Harmon Hall-02/Puerto Vallarta IFC CAO Mexico 06/09/2013 Closed Without Outputs
Harmon Hall-03/ Puerto Vallerta IFC CAO Mexico 06/11/2013 Closed Without Outputs
Harmon Hall-04/ Puerto Vallerta IFC CAO Mexico 06/11/2013 Closed Without Outputs
Harmon Hall-05/ Puerto Vallerta IFC CAO Mexico 06/11/2013 Closed Without Outputs
Harmon Hall-06/ Merida Campestre IFC CAO Mexico 06/11/2013 Closed Without Outputs
Harmon Hall-07/San Luis Potosi IFC CAO Mexico 04/03/2014 Closed With Outputs Outside Process
Harmon Hall-08/Mexico IFC CAO Mexico 14/03/2014 Closed Without Outputs
Hidromaule-01/San Clemente IFC CAO Chile 27/10/2014 Closed Without Outputs
Jordan Gateway Project Co.-02/Bet Shean Valley IFC CAO Jordan 01/01/2001 Closed With Outputs Outside Process
Kalahari Diamond-01/Kalahari IFC CAO Botswana 01/11/2004 Closed Without Outputs
Konkola Copper Mines Plc (KCM)-01/Ming'omba and Kawama IFC CAO Zambia 01/07/2003 Closed Without Outputs
Lafarge Surma Cement -01 IFC CAO India 06/01/2014 Closed Without Outputs
Lonmin-01/Vice President request IFC CAO South Africa 21/08/2012 Closed Without Outputs
Lukoil Overseas-02/Berezovka IFC CAO Kazakhstan 01/04/2007 Closed Without Outputs
Lukoil Overseas-03/Berezovka IFC CAO Kazakhstan 01/05/2008 Closed Without Outputs
Marlin-01/Sipacapa IFC CAO Guatemala 01/01/2005 Closed Without Outputs
Mindoro Resources-01/Jabonga IFC CAO Philippines 16/09/2011 Closed Without Outputs
Niger Delta Contractor Revolving Credit Facility-01/Niger Delta IFC CAO Nigeria 01/06/2001 Closed Without Outputs
Orion-02/ Gualeguaychu IFC CAO Uruguay 05/08/2009 Closed Without Outputs
PT Weda Bay Nickel-01/Weda Bay IFC CAO Indonesia 06/07/2010 Closed Without Outputs
Panama Canal Expansion-01/Gatun IFC CAO Panama 13/05/2011 Closed Without Outputs
Plato-01/Bishkek IFC CAO Kyrgyzstan 07/04/2015 Closed Without Outputs
Pronaca Expansion-01/Santo Domingo de los Tsachilas IFC CAO Ecuador 08/12/2010 Closed Without Outputs
Ramky-03/Gummidipoondi IFC CAO India 19/10/2007 Closed Without Outputs
Russkiy Mir II-01/Taman IFC CAO Russia 01/10/2007 Closed Without Outputs
Russky Mir II-02/Taman IFC CAO Russia 01/02/2008 Closed Without Outputs
SN Power-01/CAO Vice President Request IFC CAO India 01/12/2008 Closed Without Outputs
TCBuen-01/Buenaventura IFC CAO Colombia 09/12/2009 Closed Without Outputs
TCQ-01/Puerto Quetzal IFC CAO Guatemala 20/03/2014 Closed Without Outputs
Tsodilo-01/Badplaas IFC CAO South Africa 22/04/2013 Closed Without Outputs
Tullow Oil, Kosmos Energy & Jubilee FPSO-01/CAO Vice President Request IFC CAO Ghana 19/08/2010 Closed Without Outputs
Yanacocha-06/Cajamarca IFC CAO Peru 06/02/2014 Closed Without Outputs
Yanacocha-07/Cajamarca IFC CAO Peru 10/03/2014 Closed Without Outputs
MPS-01/Tema IFC CAO Ghana 26/02/2018 Closed Without Outputs
Trans-Anatolian Pipeline-01/Vale IFC CAO Azerbaijan, Georgia, Turkey 29/03/2017 Closed Without Outputs
Yanacocha-11/Cajamarca IFC CAO Peru 06/12/2017 Closed Without Outputs
TANAP-02/Garajemirli IFC CAO Azerbaijan, Georgia, Turkey 26/10/2018 Closed Without Outputs
Galnaftogaz-01/Kiev IFC CAO Ukraine 08/08/2018 Closed Without Outputs
Condor Gold PLC-01/Santa Cruz de la India IFC CAO Nicaragua 26/07/2018 Closed Without Outputs
Enso Albania-02/Mat IFC CAO Albania 20/03/2019 Closed Without Outputs
Pan American Energy (PAE)-01/Comodoro Rivadavia IFC CAO Argentina 22/09/2020 Closed Without Outputs
Overseas Private Investment Corporation OA Complaints IAM Country Date Filed Status
Noble Energy Leviathan Project OPIC OA Israel 31/05/2019 Closed Without Outputs
World Bank Panel Complaints IAM Country Date Filed Status
Development Forestry Sector Management Project WB Panel Liberia 24/09/2010 Closed With Outputs Outside Process
Ecodevelopment Project WB Panel India 02/04/1998 Closed Without Outputs
Education Improvement Project WB Panel Armenia 16/05/2014 Closed Without Outputs
Giza North Power Project WB Panel Egypt 21/02/2013 Closed With Outputs Outside Process
Greater Beirut Water Supply Project WB Panel Lebanon 04/11/2010 Closed With Outputs Outside Process
Highlands Water Project - Phase 1B, 2nd Request WB Panel Lesotho 26/04/1999 Closed Without Outputs
Improving Rural Livelihoods through Carbon Sequestration Project WB Panel India 23/04/2012 Closed Without Outputs
Institutional Reform Development Policy Financing WB Panel Yemen 13/04/2009 Closed With Outputs Outside Process
Itaparica Resettlement and Irrigation Project WB Panel Brazil 12/03/1997 Closed Without Outputs
Jamuna Multipurpose Bridge Project WB Panel Bangladesh 23/08/1996 Closed With Outputs Outside Process
Jute Sector Adjustment Credit Project WB Panel Bangladesh 13/11/1996 Closed Without Outputs
Kenya Energy Sector Recovery Project WB Panel Kenya 10/05/2012 Closed With Outputs Outside Process
Kosovo Power Project (Proposed) WB Panel Kosovo 29/03/2012 Closed Without Outputs
Lagos Drainage and Sanitation Project WB Panel Nigeria 17/06/1998 Closed With Outputs Outside Process
Mine Closure and Social Mitigation Project WB Panel Romania 06/01/2006 Closed With Outputs Outside Process
Parana Biodiversity Project WB Panel Brazil 10/07/2006 Closed With Outputs Outside Process
Private Sector Development and Competitiveness Project, First Request WB Panel Democratic Republic of Congo 25/02/2009 Closed With Outputs Outside Process
Quilleco Hydropower Project WB Panel Chile 21/04/2010 Closed With Outputs Outside Process
Red Sea - Dead Sea Water Conveyance Study Program WB Panel Gaza, Israel, Jordan, West Bank 24/06/2011 Closed Without Outputs
Rondonia Natural Resources Management Project WB Panel Brazil 16/06/1995 Closed With Outputs Outside Process
Second Rural Enterprise Support Project WB Panel Uzbekistan 05/09/2013 Closed With Outputs Outside Process
South-West Roads: Western Europe-Western China International Transit Corridor (CAREC-1b & 6b) (Second Request) WB Panel Kazakhstan 15/06/2011 Closed With Outputs Outside Process
South-West Roads: Western Europe-Western China International Transit Corridor (CAREC-1b & 6b) - 1st request WB Panel Kazakhstan 05/02/2010 Closed With Outputs Outside Process
Special Structural Adjustment Loan WB Panel Argentina 26/07/1999 Closed With Outputs Outside Process
Sustainable Development of Natural Resources - Additional Financing, and Sustainable Development of Natural Resources II WB Panel Afghanistan 03/12/2012 Closed With Outputs Outside Process
Tax Administration Reform Project WB Panel Pakistan 22/12/2009 Closed With Outputs Outside Process
Uttaranchal Decentralized Watershed Development Project WB Panel India 07/03/2007 Closed With Outputs Outside Process
Yacyreta Hydroelectric Project WB Panel Argentina, Paraguay 30/09/1996 Closed With Outputs Outside Process
Nepal-India Regional Trade and Transport Project (P144335) WB Panel Nepal 25/04/2020 Closed Without Outputs
Piaui Pillars of Growth and Social Inclusion Project (P129342) WB Panel Brazil 06/12/2019 Closed Without Outputs
South-West Roads: Western Europe-Western China International Transit Corridor Project (CAREC 1b & 6b) WB Panel Kazakhstan 24/12/2020 Closed Without Outputs