Complaints | Accountability Console
×
Export Data
Goal

We are in the process of designing export functionality for the site. Please share your thoughts, questions, and use cases with us below.

Name
Email
Comments

Please select this quarter to add involved staff

To-Do's

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Complaints IAMs Register Login

Complaints

Visualize Complaint List Complaint Map Document Search

Accountability

Snapshot of IAMs Compare IAM Policies

Newsletter

Newsletters Article Archive Ask A Question

Support

FAQ Alerts Glossary User Guides Contact Us Donate

Loading...

Dispute Resolution Outputs: closed_with_outcomex

Complaints

A complaint is a submission to an independent accountability mechanism that raises concerns about actual or potential harm related to an IFI-supported project.

Visualize View as List View as Map Advanced Filter Export
Showing 141 Complaints
Filters

Complaint Filters

IAM
Status
Issue
Filer Type
is registered
Is eligible
Has DR Agreement
Non-Compliance Found
Is monitored
Complaint Country
Complaint Region
Rejection Reasons
Year Filed
Year Closed
Min Duration (months)
Max Duration (months)
Has Commitments
Commitment Status
Community Facing Commitments
Institution Facing Commitments

Complaint Stage Filters

Registration Outputs
Has registration report
Unregistered - Reasons
Eligibility Outputs
Has eligibility report
Ineligibility - Reasons
Dispute Resolution Outputs
Has dr report
No DR - Reasons
Compliance Review Outputs
Has compliance report
No CR - Reasons
Monitoring Outputs
Has monitoring report
No Monitoring - Reasons

Project Filters

Bank
Project
Client
Implementer
Sector
Investment Type
Project Country
Project Region
Clear
Asian Development Bank SPF CRP Complaints IAM Country Date Filed Status
CAREC Transport Corridor 1 (Bishkek-Torugart Road) Project 1 ADB SPF CRP Kyrgyzstan 07/09/2010 Closed With Outputs
CAREC Transport Corridor I Investment Program ADB SPF CRP Kazakhstan 05/11/2009 Closed With Outputs
Community Empowerment for Rural Development Project ADB SPF CRP Indonesia 21/02/2005 Closed With Outputs
Decentralized Rural Infrastructure and Livelihood Project ADB SPF CRP Nepal 10/11/2014 Closed With Outputs
Education Sector Reform Project ADB SPF CRP Tajikistan 05/08/2010 Closed With Outputs
National Highway Development Sector Investment Program ADB SPF CRP Pakistan 09/09/2006 Closed With Outputs
Promoting Economic Use of Customary Land and Grant No. 0392 (SAM): Samoa Agribusiness Support Project ADB SPF CRP Samoa 09/09/2014 Closed With Outputs
Rehabilitation of the Railway in Cambodia Project ADB SPF CRP Cambodia 21/11/2011 Closed With Outputs
Southern Punjab Basic Urban Services Project ADB SPF CRP Pakistan 27/02/2009 Closed With Outputs
Ulaanbaatar Urban Services and Ger Areas Development Investment Program - Tranche 1 ADB SPF CRP Mongolia 21/03/2018 Closed With Outputs
Sustainable Urban Development Investment Program - Tranche 1 ADB SPF CRP Armenia 21/07/2017 Closed With Outputs
Batumi Bypass Road project ADB SPF CRP Georgia 25/07/2018 Closed With Outputs
Ulaanbaatar Urban Services and Ger Areas Development Investment Proram - Tranche 1 (2nd Complaint) ADB SPF CRP Mongolia 28/03/2019 Closed With Outputs
Ulaanbaatar Urban Services and Ger Areas Development Investment Program - Tranche 1 ADB SPF CRP Mongolia 28/12/2020 Closed With Outputs
Ulaanbaatar Urban Services and Ger Areas Development Investment Program - Tranche 2 ADB SPF CRP Mongolia 28/12/2020 Closed With Outputs
French Development Agency ESCM Complaints IAM Country Date Filed Status
Douala City Storm Drainage AFD ESCM Cameroon 27/09/2017 Monitoring
African Development Bank IRM Complaints IAM Country Date Filed Status
Construction of the Marrakech - Agadir Motorway AfDB IRM Morocco 19/07/2010 Closed With Outputs
Dakar-Diamniadio Highway Project AfDB IRM Senegal 15/06/2011 Closed With Outputs
Tanzania Road Support Project II AfDB IRM Tanzania 05/06/2012 Closed With Outputs
Mombasa Mariakani Highway Project AfDB IRM Kenya 27/12/2017 Active
Abidjan Urban Transport Project AfDB IRM Ivory Coast 18/09/2018 Closed With Outputs
Abidjan Urban Transport Project AfDB IRM Ivory Coast 26/12/2018 Closed With Outputs
Nyakararo - Mwaro - Gitega Road (RN18) Upgrade and Asphalting Project / Phase II, Troncon Kibumbu-Gitega (Mweya): 24 Km AfDB IRM Burundi 06/01/2021 Closed With Outputs
German Investment Corporation, Netherlands Development Finance Company ICM Complaints IAM Country Date Filed Status
Nyamagasami 2 HPP Limited DEG/FMO/PR ICM Uganda 26/10/2020 Monitoring
Nyamagasami 2 HPP Limited DEG/FMO/PR ICM Uganda 14/10/2020 Monitoring
Nyamagasami 2 HPP Limited DEG/FMO/PR ICM Uganda 05/10/2020 Monitoring
Nyamagasami 2 HPP Limited DEG/FMO/PR ICM Uganda 11/08/2020 Monitoring
Nyamagasami 2 HPP Limited DEG/FMO/PR ICM Uganda 18/05/2020 Monitoring
Nyamagasami 2 HPP Limited DEG/FMO/PR ICM Uganda 06/07/2020 Monitoring
PHC (FERONIA) DEG/FMO/PR ICM Democratic Republic of Congo 05/11/2018 Monitoring
European Bank for Reconstruction and Development IPAM Complaints IAM Country Date Filed Status
Belgrade Solid Waste PPP EBRD IPAM Serbia 24/11/2020 Monitoring
European Bank for Reconstruction and Development IRM Complaints IAM Country Date Filed Status
BTC Georgia / Atskuri EBRD IRM Georgia 06/07/2007 Closed With Outputs
European Bank for Reconstruction and Development PCM Complaints IAM Country Date Filed Status
South-West Corridor Road Project EBRD PCM Kazakhstan 20/10/2014 Closed With Outputs
EPS Kolubara Environmental Improvement EBRD PCM Serbia 12/07/2017 Closed With Outputs
EPS Restructuring, EPS Kolubara Environmental Improvement EBRD PCM Serbia 12/06/2017 Closed With Outputs
European Investment Bank CM Complaints IAM Country Date Filed Status
Bucharest Metro Line 5, Romania EIB CM Romania 29/04/2011 Closed With Outputs
Bujagali Hydroelectric EIB CM Uganda 02/12/2009 Closed With Outputs
Highway Interchange Petlovo Brdo EIB CM Serbia 22/03/2013 Monitoring
Larnaca Sewerage and Drainage I EIB CM Cyprus 26/05/2012 Closed With Outputs
Olkaria I&IV Geothermal Extension A EIB CM Kenya 16/07/2014 Closed With Outputs
Olkaria I&IV Geothermal Extension B EIB CM Kenya 01/08/2014 Closed With Outputs
Regional Mombasa Port Access Road EIB CM Kenya 07/12/2017 Monitoring
Regional Mombasa Port Access Road EIB CM Kenya 17/07/2017 Closed With Outputs
Regional Mombasa Port Access Road EIB CM Kenya 04/07/2017 Closed With Outputs
Regional Mombasa Port Access Road EIB CM Kenya 25/05/2017 Closed With Outputs
Regional Mombasa Port Access Road EIB CM Kenya 22/05/2017 Closed With Outputs
Regional Mombasa Port Access Road EIB CM Kenya 19/05/2017 Closed With Outputs
Regional Mombasa Port Access Road EIB CM Kenya 09/05/2017 Closed With Outputs
Regional Mombasa Port Access Road EIB CM Kenya 03/04/2017 Closed With Outputs
Regional Mombasa Port Access Road EIB CM Kenya 29/03/2017 Closed With Outputs
Regional Mombasa Port Access Road EIB CM Kenya 29/03/2017 Closed With Outputs
Regional Mombasa Port Access Road EIB CM Kenya 27/03/2017 Closed With Outputs
Regional Mombasa Port Access Road EIB CM Kenya 02/03/2017 Closed With Outputs
Regional Mombasa Port Access Road EIB CM Kenya 01/03/2017 Closed With Outputs
Regional Mombasa Port Access Road EIB CM Kenya 18/01/2017 Closed With Outputs
Bangalore Metro Rail Project - Line R6 EIB CM India 07/06/2019 Closed With Outputs
Banja Luka - Doboj Motorway EIB CM Bosnia and Herzegovina 15/04/2019 Monitoring
Malawi NRWB Water Efficiency EIB CM Malawi 09/07/2021 Monitoring
Bangalore Metro Rail Project - Line R6 EIB CM 24/03/2022 Monitoring
Regional Mombasa Port Access Road EIB CM Kenya 19/02/2018 Monitoring
Appui au Secteur de L'Eau Potable EIB CM Tunisia 21/03/2023 Closed With Outputs
Municipal and Regional Infrastructure Loan EIB CM Serbia Closed With Outputs
Green Climate Fund IRM Complaints IAM Country Date Filed Status
The Saïss Water Conservation Project GCF IRM Morocco 16/02/2020 Closed With Outputs
GCF-EBRD Egypt Renewable Energy Financing Framework GCF IRM Egypt 28/09/2022 Active
GCF-EBRD Egypt Renewable Energy Financing Framework GCF IRM Egypt 28/09/2022 Active
Inter-American Development Bank MICI Complaints IAM Country Date Filed Status
Food and Agriculture Health and Quality Management Program (CCLIP) IDB MICI Argentina 12/01/2012 Closed With Outputs
Development of the Industry of Products of the Vegetable Sponge IDB MICI Paraguay 10/02/2010 Closed With Outputs
Estrada Nova Watershed Sanitation IDB MICI Brazil 22/10/2010 Closed With Outputs
Low-Income Neighborhood Improvement Program - Habitar Brasil IDB MICI Brazil 10/06/2011 Closed With Outputs
Multiphase Development Infrastructure Program: Support Production in Entre Rios IDB MICI Argentina 28/06/2010 Closed With Outputs
Provincial Agricultural Services Program II (PROSAP II) IDB MICI Argentina 03/11/2010 Closed With Outputs
Productive Infrastructure Program - Request II IDB MICI Haiti 12/01/2017 Monitoring
Rural Land Titling & Registration Project in Peru - Third Phase IDB MICI Peru 27/08/2015 Active
Northern Corridor Highway Improvement Program - Santa Barbara - Rurrenabaque and San Buenaventura IDB MICI Bolivia 28/02/2011 Closed With Outputs
Program for the Reconstruction of Electricity Infrastructure in Areas Affected by the Earthquake in Ecuador IDB MICI Ecuador 20/04/2018 Closed With Outputs
Reventazon Hydroelectric Power Project IDB MICI Costa Rica 07/08/2017 Closed With Outputs
Reconquista River Basin Environmental Sanitation Program- Request III IDB MICI Argentina 07/05/2019 Monitoring
Productive and Tourism Infrastructure Program for the Province of Rio Negro IDB MICI Argentina 28/02/2019 Closed With Outputs
Development Program For Metropolitan Areas Outside the Capital II (AR-L1243) IDB MICI Argentina 09/02/2021 Monitoring
Integrated Urban Solid Waste Management Program - Request II (AR-L1151) IDB MICI Argentina 23/07/2021 Monitoring
Cantonal Road Network II Program (CR-L1065) IDB MICI Costa Rica 23/07/2021 Monitoring
Metro of Bogota First Line - First Tranch - Request IV IDB MICI Colombia 15/02/2022 Closed With Outputs
Curitiba's Sustainable Urban Mobility Program — Request II IDB MICI Brazil 26/07/2023 Monitoring
Enhancing the Ecosystem for Entrepreneurship and Innovation in Bolivia — Request II IDB MICI Bolivia 05/07/2023 Monitoring
IFC/MIGA CAO Complaints IAM Country Date Filed Status
AD Hydro Power Limited-01/Himachal Pradesh IFC CAO India 01/10/2004 Closed With Outputs
Agri-Vie Fund-01/Kiboga IFC CAO Uganda 20/12/2011 Closed With Outputs
Agri-Vie Fund-02/Mubende IFC CAO Uganda 20/12/2011 Closed With Outputs
Agrokasa-01/Ica IFC CAO Peru 02/06/2009 Closed With Outputs
Alqueria-01/Cajica IFC CAO Colombia 11/04/2013 Closed With Outputs
Ambuklao-Binga Hydroelectric Power-01/Binga IFC CAO Philippines 01/06/2008 Closed With Outputs
Assan Aluminium-01/Dilovasi IFC CAO Turkey 01/10/2008 Closed With Outputs
Atul Ltd.-01/Gujarat IFC CAO India 01/06/2006 Closed With Outputs
BTC Pipeline-02/Rustavi IFC CAO Georgia 16/03/2004 Closed With Outputs
BTC Pipeline-10/Tetritskaro IFC CAO Georgia 21/05/2004 Closed With Outputs
BTC Pipeline-14/Vale IFC CAO Georgia 08/08/2004 Closed With Outputs
BTC Pipeline-17/Tadzrisi IFC CAO Georgia 10/12/2004 Closed With Outputs
BTC Pipeline-22/Tsemi IFC CAO Georgia 24/06/2005 Closed With Outputs
BTC Pipeline-29/Tsalka IFC CAO Georgia 03/08/2006 Closed With Outputs
BTC Pipeline-30/Vale IFC CAO Georgia 20/08/2007 Closed With Outputs
BTC Pipeline-32/Vale IFC CAO Georgia 01/08/2008 Closed With Outputs
BTC Pipeline-33/Vale IFC CAO Georgia 30/05/2011 Closed With Outputs
Bankers Petroleum-01/Patos IFC CAO Albania 13/03/2013 Closed With Outputs
Bujagali Energy-04/Bujagali IFC CAO Uganda 21/03/2011 Monitoring
Bujagali Energy-05/Bujagali IFC CAO Uganda 16/05/2011 Closed With Outputs
Cambodia Airport II-01/Preah Sihanouk IFC CAO Cambodia 11/12/2009 Closed With Outputs
Cambodia Airports-01/Phnom Penh IFC CAO Cambodia 07/06/2013 Closed With Outputs
Chad-Cameroon Pipeline-02/Cameroon IFC CAO Cameroon 16/05/2011 Closed With Outputs
Chad-Cameroon Pipeline-03/Doba IFC CAO Chad 20/10/2011 Closed With Outputs
Empresa Electrica Pangue S.A.-01/Upper Bio-Bio Watershed IFC CAO Chile 01/08/2000 Closed With Outputs
Empresa Electrica Pangue S.A.-02/Upper Bio-Bio Watershed IFC CAO Chile 01/07/2002 Closed With Outputs
Harmon Hall-01/Mexico IFC CAO Mexico 02/12/2011 Closed With Outputs
Ingenio Montelimar-01/Montelimar Environs IFC CAO Nicaragua 01/10/2015 Closed With Outputs
Interagua-01/Guayaquil IFC CAO Ecuador 01/01/2008 Closed With Outputs
Nicaragua Sugar Estates Limited-01/Leon and Chinandega IFC CAO Nicaragua 01/03/2008 Closed With Outputs
Oyu Tolgoi-01/Khanbogd IFC CAO Mongolia 12/10/2012 Closed With Outputs
Oyu Tolgoi-02/Khanbogd IFC CAO Mongolia 11/02/2013 Closed With Outputs
PNG SEZ-01/Madang Province IFC CAO Papua New Guinea 12/07/2011 Closed With Outputs
Rainforest Ecolodge Linkages-01/Deniyaya IFC CAO Sri Lanka 20/08/2009 Closed With Outputs
Standard Profil-01/Duzce IFC CAO Turkey 01/09/2008 Closed With Outputs
Wilmar Group-01/West Kalimantan IFC CAO Indonesia 01/07/2007 Closed With Outputs
Wilmar Group-02/Sumatra IFC CAO Indonesia 01/12/2008 Closed With Outputs
Yanacocha-01/Cajamarca IFC CAO Peru 01/12/2000 Closed With Outputs
Yanacocha-02/Cajamarca IFC CAO Peru 01/03/2001 Closed With Outputs
Yanacocha-03/Cajamarca IFC CAO Peru 01/03/2006 Closed With Outputs
Bidco Bev. & Det.-03/ Kalangala IFC CAO Uganda 13/01/2017 Closed With Outputs
Egyptian Indian Polyester Company Sokhna-01/Hyderabad IFC CAO Egypt 27/10/2016 Closed With Outputs
Egyptian Indian Polyester Company - Sokhna-02/India IFC CAO Egypt 20/08/2017 Closed With Outputs
Rajamandala Hydropower Project-01/Bantarcaringin Kampong IFC CAO Indonesia 16/05/2016 Closed With Outputs
Togo LCT-02/Lome IFC CAO Togo 16/02/2018 Monitoring
United Ashuganj-01/Ashuganj IFC CAO Bangladesh 26/05/2016 Closed With Outputs
Zalagh-01/Tiddas IFC CAO Morocco 21/03/2016 Closed With Outputs
Indorama Kokand/Hamkor Bank-01 IFC CAO Uzbekistan 30/06/2016 Monitoring
Bridge International Academies-02/Kenya IFC CAO Kenya 16/02/2020 Closed With Outputs
Valor-01/Sao Paulo IFC CAO Brazil 12/03/2021 Closed With Outputs
HSA Foods-01/Ras-Isa IFC CAO Yemen 05/04/2021 Closed With Outputs
Benban Solar-01 IFC CAO Egypt 08/06/2022 Monitoring
Overseas Private Investment Corporation OA Complaints IAM Country Date Filed Status
Mexico Cerro de Oro Hydroelectric OPIC OA Mexico 30/11/2010 Closed With Outputs
United Nations Development Programme SRM Complaints IAM Country Date Filed Status
Floods Response and Recovery in Bosnia and Herzegovina UNDP SRM Bosnia and Herzegovina 06/04/2016 Closed With Outputs
India High Range Mountain Landscape Project UNDP SRM India 10/12/2015 Monitoring
World Bank Panel Complaints IAM Country Date Filed Status
Second Kampala Institutional and Infrastructure Development Project (KIIDP-2) WB Panel Uganda 17/06/2021 Closed With Outputs
Nepal-India Electricity Transmission and Trade Project (P115767) and its Additional Financing (P132631) WB Panel Nepal 18/10/2021 Closed With Outputs
By Accountability Counsel Contact About Privacy Policy Terms of Use

©2024 All Rights Reserved