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Complaints

A complaint is a submission to an independent accountability mechanism that raises concerns about actual or potential harm related to an IFI-supported project.


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Asian Development Bank SPF CRP Complaints IAM Country Date Filed Status
Advanced Project Preparedness for Poverty Reduction - Capacity Building for Bihar Urban Infrastructure Development Project (Subproject 16) ADB SPF CRP India 19/09/2012 Closed Without Outputs
Assam Integrated Flood and Riverbank Erosion and Risk Management Programme ADB SPF CRP India 01/07/2015 Closed Without Outputs
Assam Power Sector Development Project ADB SPF CRP India 31/10/2006 Closed Without Outputs
Central Mekong Delta Region Connectivity Project ADB SPF CRP Vietnam 15/11/2013 Closed Without Outputs
Chasma Right Bank Irrigation Project-Stage III ADB SPF CRP Pakistan 14/12/2005 Closed Without Outputs
Community Empowerment for Rural Development Project ADB SPF CRP Indonesia 21/02/2005 Closed With Outputs
Decentralized Rural Infrastructure and Livelihood Project ADB SPF CRP Nepal 10/11/2014 Closed With Outputs
Earthquake Emergency Assistance Project ADB SPF CRP Pakistan 17/12/2012 Closed Without Outputs
Earthquake Emergency Assistance Project 2 ADB SPF CRP Nepal 05/05/2015 Closed Without Outputs
Energy Access and Efficiency Improvement Project ADB SPF CRP Nepal 16/11/2012 Closed Without Outputs
Flood Emergency Reconstruction Project ADB SPF CRP Pakistan 21/11/2013 Closed Without Outputs
GMS Mekong Tourism Development Project ADB SPF CRP Vietnam 13/12/2006 Closed Without Outputs
GMS Rehabilitation of the Railway in Cambodia Project ADB SPF CRP Cambodia 25/07/2013 Closed Without Outputs
Greater Mekong Subregion Southern Economic Corridor Towns Development Project ADB SPF CRP Cambodia 20/11/2015 Closed Without Outputs
Greater Mekong Subregion: Rehabilitation of the Railway in Cambodia Project ADB SPF CRP Cambodia 23/08/2015 Closed Without Outputs
Information and Communications Technology (ICT) Development Project ADB SPF CRP Nepal 03/11/2015 Closed Without Outputs
Integrated Citarum Water Resources Management Investment Program ADB SPF CRP Indonesia 08/12/2009 Closed Without Outputs
Integrated Citarum Water Resources Management Investment Program 2 ADB SPF CRP Indonesia 04/01/2011 Closed With Outputs
Integrated Urban Development Project ADB SPF CRP Nepal 10/04/2013 Closed Without Outputs
Jalalpur Irrigation Project ADB SPF CRP Pakistan 25/11/2015 Closed Without Outputs
Kathmandu Valley Water Supply Improvement Project ADB SPF CRP Nepal 08/06/2012 Closed Without Outputs
Kerala Sustainable Urban Development Project ADB SPF CRP India 17/10/2011 Closed Without Outputs
Kerala Sustainable Urban Development Project 2 ADB SPF CRP India 14/08/2012 Closed Without Outputs
Kerala Sustainable Urban Development Project 3 ADB SPF CRP India 05/03/2013 Closed Without Outputs
Khulna Water Supply Project ADB SPF CRP Bangladesh 07/11/2013 Closed Without Outputs
Khulna-Jessore Drainage Rehabilitation Project ADB SPF CRP Bangladesh 04/01/2006 Closed Without Outputs
Melamchi Water Supply Project ADB SPF CRP Nepal 08/07/2015 Closed Without Outputs
Melamchi Water Supply Project (MWSP) ADB SPF CRP Nepal 03/05/2004 Closed Without Outputs
National Highway Development Sector Investment Program ADB SPF CRP Pakistan 09/09/2006 Closed With Outputs
National Highways Sector Project ADB SPF CRP Sri Lanka 16/09/2009 Closed Without Outputs
National Trade Corridor Highway Investment Program ADB SPF CRP Pakistan 24/04/2009 Closed Without Outputs
National Trade Corridor Highway Investment Program 2 ADB SPF CRP Pakistan 01/07/2009 Closed Without Outputs
Natural Gas Access Improvement Project ADB SPF CRP Bangladesh 01/04/2013 Closed Without Outputs
North Eastern Region Capital Cities Development Investment Program ADB SPF CRP India 04/01/2011 Closed Without Outputs
North Eastern Region Capital Cities Development Investment Program - Tranche 3 ADB SPF CRP India 07/12/2015 Closed Without Outputs
North-South Corridor Project ADB SPF CRP Afghanistan 11/03/2014 Closed Without Outputs
North-West Frontier Province Road Development Sector and Subregional Connectivity ADB SPF CRP Pakistan 09/04/2009 Closed Without Outputs
Phnom Penh to Ho Chi Minh City Highway Project ADB SPF CRP Cambodia 30/07/2007 Closed With Outputs Outside Process
Proposed MFF National Trade Corridor Highway Investment Program - Hasanabdal-Havelian Section (Project 2) ADB SPF CRP Pakistan 06/10/2011 Closed Without Outputs
Punjab Irrigated Agriculture Investment Program Subproject 1: Lower Bari Doab Canal Improvement Project and the Punjab Irrigated Agriculture ADB SPF CRP Pakistan 04/10/2012 Closed Without Outputs
Rawalpindi Environmental Improvement Project (Sewage Treatment Plant Component) ADB SPF CRP Pakistan 28/05/2009 Closed Without Outputs
Rawalpindi Environmental Improvement Project (Water Supply Component) ADB SPF CRP Pakistan 13/08/2009 Closed Without Outputs
Rehabilitation of the Railway in Cambodia Project ADB SPF CRP Cambodia 21/11/2011 Monitoring
Rehabilitation of the Railway in Cambodia Project 2 ADB SPF CRP Cambodia 13/04/2012 Closed Without Outputs
Rehabilitation of the Railway in Cambodia Project 3 ADB SPF CRP Cambodia 10/01/2013 Closed Without Outputs
Rehabilitation of the Railway in Cambodia Project 4 ADB SPF CRP Cambodia 18/02/2013 Closed Without Outputs
Rehabilitation of the Railway in Cambodia Project 5 ADB SPF CRP Cambodia 16/07/2013 Closed Without Outputs
Rural Electrification, Distribution and Transmission Project-Thankot-Chapagaun-Bhaktapur 132 kV Transmission Line ADB SPF CRP Nepal 25/04/2006 Closed Without Outputs
SASEC Road Connectivity Investment Program - Tranche 1 ADB SPF CRP India 15/12/2014 Closed Without Outputs
Secondary Towns Integrated Urban Environmental Improvement Project ADB SPF CRP Nepal 27/11/2013 Closed Without Outputs
Secondary Towns Integrated Urban Environmental Improvement Project 2 ADB SPF CRP Nepal 20/01/2014 Closed Without Outputs
Sixth Road Project ADB SPF CRP Philippines 27/09/2004 Closed Without Outputs
South Asia Tourism Infrastructure Development Project - Additional Financing ADB SPF CRP Nepal 04/08/2015 Closed Without Outputs
Southern Punjab Basic Urban Services Project ADB SPF CRP Pakistan 27/02/2009 Closed With Outputs
Southern Transport Development Project (STDP) ADB SPF CRP Sri Lanka 09/06/2004 Closed With Outputs
Tanahu Hydropower Project ADB SPF CRP Nepal 12/11/2014 Closed Without Outputs
Urban and Environmental Improvement Project ADB SPF CRP Nepal 11/01/2007 Closed Without Outputs
Uttarakhand Emergency Assistance Project ADB SPF CRP India 16/10/2015 Closed Without Outputs
Uttarakhand Urban Sector Development Investment Program - Roorkee Sewerage Subproject Tranche II ADB SPF CRP India 22/12/2014 Closed Without Outputs
Uttarakhand Urban Sector Development Investment Program- Project 1 ADB SPF CRP India 16/09/2015 Closed Without Outputs
Flood Emergency Reconstruction and Resilience Project ADB SPF CRP Pakistan 02/06/2018 Closed Without Outputs
Peshawar Sustainable Bus Rapid Transit Corridor Project ADB SPF CRP Pakistan 09/03/2018 Closed Without Outputs
National Highway Network Development in Balochistan Project ADB SPF CRP Pakistan 02/03/2018 Active
Third Urban Governance and Infrastructure Improvement (Sector) Project - Additional Financing ADB SPF CRP Bangladesh 13/10/2017 Closed Without Outputs
Decentralized Rural Infrastructure and Livelihood Project - Additional Financing ADB SPF CRP Nepal 26/07/2017 Closed Without Outputs
Greater Colombo Wastewater Management Project ADB SPF CRP Sri Lanka 29/03/2017 Closed Without Outputs
Greater Colombo Water and Wastewater Management Improvement Investment Program - Tranche 3 ADB SPF CRP Sri Lanka 11/03/2017 Closed Without Outputs
Uttarakhand State-Road Investment Program - Tranche 3 ADB SPF CRP India 23/10/2016 Closed Without Outputs
Tanahu Hydropower Project ADB SPF CRP Nepal 17/07/2018 Closed Without Outputs
Greater Colombo Wastewater Management Project ADB SPF CRP Sri Lanka 05/09/2018 Closed Without Outputs
South Asia Subregional Economic Cooperation Road Connectivity Investment Program - Tranche 2 ADB SPF CRP India 19/09/2018 Closed Without Outputs
National Motorway M-4 Gojra-Shorkot Section Project ADB SPF CRP Pakistan 04/01/2018 Closed Without Outputs
North-South Transmission Enhancement Project ADB SPF CRP Afghanistan 31/01/2018 Active
Peshawar Sustainable Bus Rapid Transit Corridor ADB SPF CRP Pakistan 07/02/2018 Active
Peshawar Sustainable Bus Rapid Transit Corridor ADB SPF CRP Pakistan 19/03/2018 Active
Uttarakhand Urban Sector Development Investment Program - Project 1 and Uttarakhand Urban Sector Development Investment Program - Tranche 2 ADB SPF CRP India 16/02/2018 Active
Integrated Road Investment Program ADB SPF CRP Sri Lanka 24/02/2018 Active
Accelerating Infrastructure Investment Facility in India - Tranche 1 ADB SPF CRP India 28/06/2019 Closed Without Outputs
Karnataka State Highways Improvement III Project ADB SPF CRP India 06/02/2019 Closed Without Outputs
Regional Urban Development Project ADB SPF CRP Nepal 21/02/2019 Closed Without Outputs
Bridge Replacement for Improved Rural Access Sector Project ADB SPF CRP Papua New Guinea 20/02/2019 Closed Without Outputs
Northern Province Sustainable Fisheries Development Project ADB SPF CRP Sri Lanka 24/02/2019 Closed Without Outputs
MFF Power Transmission Enhancement Investment Program II Tranche 3 ADB SPF CRP Pakistan 18/05/2019 Active
Peshawar Sustainable Bus Rapid Transit Corridor Project ADB SPF CRP Pakistan 12/06/2019 Closed With Outputs Outside Process
MFF Power Transmission Enhancement Investment Program II Tranche 3 ADB SPF CRP Pakistan 12/06/2019 Closed Without Outputs
Tamil Nadu Urban Flagship Investment Program - Tranche 1 ADB SPF CRP India 17/07/2020 Active
Tanahu Hydropower Project ADB SPF CRP Nepal 12/02/2020 Active
Regional Urban Development Project ADB SPF CRP Nepal 03/01/2020 Active
Greater Colombo Wastewater Management Project ADB SPF CRP Sri Lanka 22/11/2019 Active
South Asia Subregional Economic Cooperation Road Connectivity Investment Program - Tranche 1 ADB SPF CRP India 04/11/2019 Closed Without Outputs
Greater Mekong Subregion Tourism Infrastructure for Inclusive Growth Project ADB SPF CRP Laos 13/07/2021 Active
Electricity Transmission Expansion and Supply Improvement Project ADB SPF CRP Nepal 13/07/2021 Active
Water Resources Development Investment Program - Project 2 ADB SPF CRP Afghanistan 12/07/2021 Active
Pacific Telecommunications Modernization Project ADB SPF CRP Papua New Guinea 06/07/2021 Closed Without Outputs
Tamil Nadu Urban Flagship Investment Program - Tranche 2 ADB SPF CRP India 01/07/2021 Active
Peshawar Sustainable Bus Rapid Transit Corridor Project ADB SPF CRP Pakistan 17/06/2021 Active
Central Asia Regional Economic Cooperation Corridor Development Investment Program - Tranche 1 ADB SPF CRP Pakistan 10/06/2021 Active
Tanahu Hydropower Project ADB SPF CRP Nepal 06/05/2021 Closed Without Outputs
Jalalpur Irrigation Project ADB SPF CRP Pakistan 29/04/2021 Closed Without Outputs
Uttar Pradesh Major District Roads Improvement Project ADB SPF CRP India 01/04/2021 Closed Without Outputs
MFF - North Karnataka Urban Sector Investment Program - Tranche 2 ADB SPF CRP India 30/03/2021 Closed Without Outputs
Tamil Nadu Urban Flagship Investment Program ADB SPF CRP India 16/03/2021 Closed Without Outputs
Tamil Nadu Industrial Connectivity Project ADB SPF CRP India 01/03/2021 Closed Without Outputs
Spectra Solar Power Project ADB SPF CRP Bangladesh 17/02/2021 Closed Without Outputs
Improving Growth Corridors in Mindanao Road Sector Project ADB SPF CRP Philippines 08/02/2021 Closed Without Outputs
Kathmandu Valley Water Distribution, Sewerage, and Urban Development ADB SPF CRP Nepal 03/02/2021 Closed Without Outputs
Emergency Assistance Project ADB SPF CRP Bangladesh 26/01/2021 Closed Without Outputs
Integrated Road Investment Program ADB SPF CRP Sri Lanka 25/01/2021 Closed Without Outputs
Emergency Assistance Project ADB SPF CRP Bangladesh 21/01/2021 Closed Without Outputs
Khyber Pakhtunkhwa Provincial Roads Improvement Project ADB SPF CRP Pakistan 13/01/2021 Closed Without Outputs
Peshawar Sustainable Bus Rapid Transit Corridor Project ADB SPF CRP Pakistan 12/01/2021 Closed Without Outputs
Jalalpur Irrigation Project ADB SPF CRP Pakistan 12/01/2021 Closed Without Outputs
Japan Bank for International Cooperation EEG Complaints IAM Country Date Filed Status
Delhi Mass Rapid Transport System Project JBIC EEG India 01/01/2008 Closed Without Outputs
World Bank Panel Complaints IAM Country Date Filed Status
Andhra Pradesh & Telangana Road Sector Project WB Panel India 18/12/2015 Closed Without Outputs
Arun III Proposed Hydroelectric Project and Restructuring of IDA Credit WB Panel Nepal 24/10/1994 Closed With Outputs
Central Asia South Asia Electricity Transmission and Trade Project (CASA-1000) WB Panel Afghanistan, Kyrgyzstan, Pakistan, Tajikistan 21/04/2014 Closed Without Outputs
Jamuna Multipurpose Bridge Project WB Panel Bangladesh 23/08/1996 Closed With Outputs Outside Process
Madhya Pradesh Water Sector Restructuring Project, 1st request WB Panel India 31/08/2010 Closed Without Outputs
Manila Second Sewerage Project (MSSP) WB Panel Philippines 26/09/2003 Closed Without Outputs
Mumbai Urban Transport Project WB Panel India 28/04/2004 Closed With Outputs
Mumbai Urban Transport Project, 3rd Request WB Panel India 29/05/2009 Closed With Outputs Outside Process
National Drainage Program Project WB Panel Pakistan 10/09/2004 Closed With Outputs
Power Development Project WB Panel Nepal 10/07/2013 Monitoring
Road Sector Assistance Project- Second Additional Financing WB Panel Sri Lanka 24/03/2014 Closed Without Outputs
Second Tamil Nadu Road Sector Project WB Panel India 19/12/2014 Closed Without Outputs
Amaravati Sustainable Capital City Development Project WB Panel India 25/03/2017 Closed Without Outputs
Amaravati Sustainable Capital City Development Project WB Panel India 08/10/2016 Closed Without Outputs
Andhra Pradesh & Telengana Road Sector and National Highways Interconnectivity Improvement Project WB Panel India 11/09/2016 Closed Without Outputs
Rural Water Supply and Sanitation Project for Low Income States - First Request WB Panel India 21/09/2018 Active
Rural Water Supply and Sanitation Project for Low Income States - Second Request WB Panel India 12/12/2018 Active
Nepal-India Regional Trade and Transport Project (P144335) WB Panel Nepal 25/04/2020 Active
Ecosystem Conservation and Management Project (P156021) WB Panel Sri Lanka 21/10/2019 Closed Without Outputs